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Customer Success Program Manager Jobs in Texas (NOW HIRING)

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Prospyr, Inc

Customer Success Manager

Austin, TX · On-site +1

$75K - $125K/yr

Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr ... Create scalable onboarding and education programs that reduce dependency on 1:1 support * Develop ...

Schlumberger

Customer Success Manager

Houston, TX

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWIVEL is a ...

SWIVEL

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWIVEL is a ...

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager ... Program (EAP) PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates ...

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

Reporting to the Manager, Customer Success, you'll support a wide array of customers across their ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

IntelliSPEC

Customer Success Manager

Shenandoah, TX

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager ... Program (EAP) PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates ...

Nozomi Networks

Customer Success Manager

Dallas, TX

$75K - $95K/yr

Minimize customer churn through customer success plans and customer lifecycle management. * Resolve ... The successful candidate may also be eligible to participate in the company's equity program and/or ...

Sync1 Systems

Customer Success Manager

Austin, TX

Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on ... We partner with credit unions across the country to power their lending programs, and our Customer ...

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

Reporting to the Manager, Customer Success, you'll support a wide array of customers across their ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

MealSuite

Customer Success Manager

Dallas, TX · Remote

$78K - $94K/yr

Reporting to the Manager, Customer Success, you'll support a wide array of customers across their ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

Ping Identity

Manager, Customer Success

Austin, TX

Hands‑on experience with Customer Success platforms (e.g., Gainsight) and Salesforce CRM. * Track record of building or improving CS playbooks or programs at scale. Key Performance Indicators (KPIs ...

Litera

Manager, Customer Success

Austin, TX · On-site

In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether customers succeed with Litera. Your impact is measured in the value customers realize, the ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Emerging Professionals and Mentor Program * Continuing education and career certifications

Sync1 Systems

Customer Success Manager

Austin, TX · On-site

Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on ... We partner with credit unions across the country to power their lending programs, and our Customer ...

MealSuite

Customer Success Manager

Dallas, TX · Remote

$78K - $94K/yr

Reporting to the Manager, Customer Success, you'll support a wide array of customers across their ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

Lever Demo 2

Customer Success Manager

Arlington, TX

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

MealSuite

Customer Success Manager

Dallas, TX · Remote

$78K - $94K/yr

Reporting to the Manager, Customer Success, you'll support a wide array of customers across their ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Texas

Customer Success Program Manager information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do customer success program manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer success program manager in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Customer Success Program Manager (CSM) salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher compensation, often supplemented with bonuses or incentives. The role often requires strong communication skills and familiarity with customer relationship management tools.

What jobs pay 2000 a day?

In the context of a Customer Success Program Manager, earning $2,000 a day typically requires senior-level roles with extensive experience, such as executive positions or specialized consulting roles. These positions often involve high-level strategic responsibilities, industry expertise, and may require certifications or advanced skills. Such high daily rates are more common in consulting, executive management, or specialized advisory roles rather than standard employment.

What is a Customer Success Program Manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Do CSMs make good money?

Customer Success Program Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced certifications or extensive experience. Bonuses and performance incentives are also common components of compensation for this role.

What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Texas? For Customer Success Program Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Texas look for? The top searched job categories for Customer Success Program Manager jobs in Texas are:
What cities in Texas are hiring for Customer Success Program Manager jobs? Cities in Texas with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Texas as of June 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $77,387 per year, or $37.2 per hour.
Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX • On-site

$40K - $42K/yr

Full-time

PTO

Posted 13 days ago

Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelor’s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your résumé to apply to become our newest Customer Success Manager!

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About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021

View All Mojo Jobs