ZipRecruiter

Log In

1

Customer Success Program Manager Jobs in Montgomery, TX

Orbee

Customer Success Manager

Cypress, TX · On-site

The company partners with dealer-centric media agencies, service providers, and OEM programs to ... You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical ...

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless ... Keep customer interactions organized and up to date in Salesforce (CRM) * Build and maintain strong ...

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless ... Keep customer interactions organized and up to date in Salesforce (CRM) * Build and maintain strong ...

next page

Showing results 1-20

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Montgomery, TX

Customer Success Program Manager information

See Montgomery, TX salary details

$29.6K

$75.6K

$127.4K

How much do customer success program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success program manager in Montgomery, TX is $75,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,100.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Montgomery, TX look for?

The top searched job categories for Customer Success Program Manager jobs in Montgomery, TX are:

What cities near Montgomery, TX are hiring for Customer Success Program Manager jobs?

Cities near Montgomery, TX with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you

Customer Success Manager

Orbee

Cypress, TX • On-site

Full-time

Re-posted yesterday

Key responsibilities

  • Lead clients through the strategic implementation of data integrations and tracking scripts to ensure successful onboarding and adoption.

  • Act as an internal expert on data interactions with advertising platforms and help build audience segments based on real-time data signals.

  • Conduct data-driven business reviews analyzing funnel performance, attribution, and ROI using Orbee's analytics tools.

Job description

About Orbee
Orbee provides digital marketing analytics, data, and automation solutions to the automotive industry. Franchise and independent dealers and large dealership groups utilize the company's platform to make actionable decisions based on analytics of their campaigns, inventory, and consumer experiences, build comprehensive buyer profiles by connecting first-party data signals from their web sites and integrated partners and automate messaging across all paid and earned channels with personalization and segmentation. The company partners with dealer-centric media agencies, service providers, and OEM programs to expand the reach of its powerful technologies. Orbee's core technology products include its proprietary data collection, processing, and reporting pipeline, its robust set of dashboards and APIs, and campaign and creative tools for email, search, social, on and off-site display, and video. Orbee was founded in 2015 and is headquartered in Irvine, California. Learn more at www.orbee.com.
Role Overview
In this role, you won't just manage accounts; you will be the primary advisor for our clients, helping them navigate our data-as-a-service ecosystem to solve complex marketing challenges.
Key Duties & Responsibilities
  • Technical Onboarding & Adoption: Lead clients through the strategic implementation of Orbee's tracking scripts and data integrations. You aren't just "setting up an account" you are helping them architect their data strategy.
  • MarTech Optimization: Act as an internal expert on how Orbee's data interacts with Google Ads, Meta Ads, and Email Automation. You'll help clients build sophisticated audience segments based on real-time data signals.
  • Data Translation: Bridge the gap between Orbee's raw data capabilities and the dealership's business goals. You should be comfortable explaining how a data pipeline works to a General Manager who just wants to sell more cars.
  • Product Strategy: Work closely with our Engineering and Product teams to communicate field insights. You are the "eyes and ears" that translate client needs into technical requirements for our roadmap.
  • Business Reviews (QBRs): Move beyond "feel-good" meetings. You will lead data-driven reviews that analyze funnel performance, attribution, and ROI using Orbee's proprietary analytics.

Qualifications & Requirements
  • The "Tech" Factor: You have a background in SaaS, MarTech, or Data-driven environments. You don't need to be an engineer, but you must be comfortable discussing data flows and software integrations.
  • Automotive Intelligence: 3+ years in the automotive industry is highly preferred. You understand how a CRM/DMS works and where the "data silos" live in a dealership.
  • Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like HubSpot to track account health and identifying technical "friction points" before they cause churn.
  • Consultative Communication: You can translate technical system requirements into clear operational logic. You are comfortable explaining how event-based data triggers or API integrations function in a way that allows a client to make an informed business decision without needing a technical background.

Apply