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Customer Success Logistics Jobs (NOW HIRING)

Pangram

Customer Success Manager

New York, NY · On-site

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support ongoing admin and logistics work for each account Required Skills & Qualifications * Completed at least a Bachelors Degree * 2+ years of experience in customer success, account management, or ...

Claryo, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for a Customer Success Manager (CSM) to ensure our customers successfully adopt and ... logistics, supply chain, manufacturing, or similar). * Travel to warehouse facilities to work ...

New

Pangram

Customer Success Manager

Manhattan, NY · On-site

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support ongoing admin and logistics work for each account Required Skills & Qualifications * Completed at least a Bachelors Degree * 2+ years of experience in customer success, account management, or ...

Garage

Customer Success Manager

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with marketplaces, logistics, payments, procurement, equipment, or operationally complex ... Customer success is our success. * Hack to success. We move fast and take big swings. We always aim ...

Bradford

Customer Success Specialist

Broadview, IL · On-site

This position ensures seamless coordination between customers, sales, manufacturing, and logistics ... Customer Success and Relationship Management * Act as a critical point of contact for Bradford Labs ...

Garage Technologies, Inc.

Customer Success Manager

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with marketplaces, logistics, payments, procurement, equipment, or operationally complex ... Customer success is our success. * Hack to success. We move fast and take big swings. We always aim ...

SubBase

Customer Success Associate

Fort Lauderdale, FL · On-site

... logistics for enterprise customers as directed by the CSM. Qualifications • 5+ years of experience in customer success, account management, support, or a related customer-facing role. • Strong ...

MW Logistics

Customer Success Advisor

Dallas, TX · On-site

Customer Success Advisor - Logistics & Transportation Solutions Location: 12770 Coit Rd Dallas Texas, 75251 (In Office) About MW Logistics: MW Logistics is an award-winning, privately held third ...

Garage Technologies, Inc.

Customer Success Manager

New York, NY · On-site

$110K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with marketplaces, logistics, payments, procurement, equipment, or operationally complex ... Customer success is our success. * Hack to success. We move fast and take big swings. We always aim ...

Hauler Hero Inc

Customer Success Associate

Customer Success Associate At Hauler Hero, we're on a mission to simplify and modernize the waste ... Experience in logistics, field service, or operational SaaS * Experience supporting integrations or ...

Cargomatic

Customer Success Manager

Los Angeles, CA

$80K - $125K/yr

We move freight across the country's busiest ports and logistics corridors, and we are building a Customer Success team to own those relationships and grow them. This is a chance to get in early on ...

Cargomatic

Customer Success Manager

Long Beach, CA

$80K - $125K/yr

We move freight across the country's busiest ports and logistics corridors, and we are building a Customer Success team to own those relationships and grow them. This is a chance to get in early on ...

Colorwave Inc

Customer Success Manager

Manhattan, NY · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with marketplaces, logistics, payments, procurement, equipment, or other operationally ... Customer success is our success. * Hack to success. We move fast and take big swings. We always aim ...

Cargomatic

Customer Success Manager

Long Beach, CA · On-site

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We move freight across the country's busiest ports and logistics corridors, and we are building a Customer Success team to own those relationships and grow them. This is a chance to get in early on ...

Cargomatic

Customer Success Manager

Chicago, IL · On-site

$80K - $125K/yr

We move freight across the country's busiest ports and logistics corridors, and we are building a Customer Success team to own those relationships and grow them. This is a chance to get in early on ...

Cargomatic

Customer Success Manager

Chicago, IL · On-site

$80K - $125K/yr

We move freight across the country's busiest ports and logistics corridors, and we are building a Customer Success team to own those relationships and grow them. This is a chance to get in early on ...

Cargomatic

Customer Success Manager

Chicago, IL · On-site

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We move freight across the country's busiest ports and logistics corridors, and we are building a Customer Success team to own those relationships and grow them. This is a chance to get in early on ...

GENLED Brands

Customer Success Manager

East Rutherford, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Want to join an expanding company in one of the world's fastest-growing ... Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery ...

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Showing results 41-60

All JobsCustomer Success Logistics Jobs

Customer Success Logistics information

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$32.5K

$83.1K

$140K

How much do customer success logistics jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer success logistics in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Is customer success logistics a good career?

Customer success logistics involves managing the coordination of products and services to ensure customer satisfaction and retention. It often requires strong communication, problem-solving skills, and familiarity with logistics tools or software. The role can offer stable employment and opportunities for advancement in supply chain or customer service fields.
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Customer Success Logistics jobs near you
Infographic showing various Customer Success Logistics job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Pangram

New York, NY • On-site

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

About Pangram Labs
Pangram Labs is a seed-stage AI research lab building state of the art detection products for text and image. We believe that transparency around authenticity and authorship is important, and that this is a pressing and growing issue in the era of AI proliferation. We're building a growing team focused on solving critical detection challenges for enterprise customers across sectors.
Role Summary
As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to establish effective onboarding playbooks for all customer types, while ensuring all existing B2B accounts are well-serviced. You'll be crucial in helping us build strong, lasting customer relationships and drive retention and expansion.
Objectives of the Role
  • Establish and execute customer success and account management playbooks
  • Ensure high customer retention and satisfaction by delivering exceptional onboarding, support, and proactive account management
  • Develop and execute strategies that drive product adoption and maximize customer value
  • Monitor customer health metrics, track KPIs, and identify at-risk accounts for retention efforts
  • Identify upselling and cross-selling opportunities to expand customer use of products
  • Gather customer feedback and communicate product improvement suggestions to the development team
  • Advocate for the customer within the organization to ensure their needs are prioritized
  • Execute and optimize customer support processes for our individual customers

Your Tasks
  • Onboard customers and guide them through setup, implementation, training, and initial usage
  • Conduct regular check-ins and business reviews with customers to assess progress, gather feedback, and discuss goals
  • Handle vendor questionnaires and compliance requirements
  • Promote swift adoption timelines and track feature usage to ensure customers achieve their goals
  • Deliver customized reports and insights demonstrating the impact of our solutions
  • Lead customer training sessions and demonstrations to enhance product knowledge
  • Manage customer support tickets and resolve problems quickly and effectively
  • Identify and support at-risk accounts to improve overall retention and NRR
  • Work with AEs to identify expansion opportunities and support contract renewals
  • Develop customer success playbooks and resources
  • Serve as the liaison between customers and internal teams (product, sales, support)
  • Support ongoing admin and logistics work for each account

Required Skills & Qualifications
  • Completed at least a Bachelors Degree
  • 2+ years of experience in customer success, account management, or customer-facing roles
  • Experience managing customer onboarding, retention, and expansion
  • Strong interpersonal and communication skills with ability to build and maintain long-term relationships
  • Excellent problem-solving abilities with a customer-focused, proactive mindset
  • Strong organizational and time management skills
  • NYC-based and available for in-person work
  • Self-managing, intrinsically motivated, and bias toward action

Preferred Skills & Qualifications
  • Experience working at fast-growing software startups
  • Technical aptitude for API and technical enterprise deal support
  • Familiarity with CRM tools (HubSpot) and customer success platforms
  • Experience with customer success best practices and frameworks
  • Ability to manage complex, enterprise-level accounts
  • Data analytics and reporting skills

What We're Looking For
You're intrinsically motivated and biased toward action - you take ownership and solve problems cleverly and independently. You're ambitious, organized, and can juggle multiple priorities seamlessly, as well as operate with an inbox zero mentality. As a communicator, you command presence on calls and video; you're likeable and make a great first impression. Most importantly, you maintain a genuine positive and resilient attitude when things get tough.
Compensation & Benefits
  • Salary: $120,000-$160,000 OTE
  • Equity: We offer meaningful equity compensation in the form of stock options
  • Benefits: Health, dental, and vision insurance, 401k with 4% employer match
  • PTO: 20 days of PTO plus company holidays and a "Choose your own holiday" policy

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