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Customer Success Logistics Jobs in Utah (NOW HIRING)

Customer Success Manager Great people. Greater business impact. About CAI CAI Software builds ... logistics--supporting end-to-end operations from sourcing through production and distribution.

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Experience working with SMBs or in industries like logistics, transportation, or fleet management

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Experience working with SMBs or in industries like logistics, transportation, or fleet management

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Experience working with SMBs or in industries like logistics, transportation, or fleet management

Account Executive

Lehi, UT · On-site

  • Medical

  • Dental

  • Retirement

The ideal candidate will have a strong understanding of eCommerce logistics, a passion for sales, and the ability to close deals while ensuring long-term customer success. As an Account Executive at ...

Description The Logistics Operations Manager is a leadership position that has responsibility for ... success and profitability of both the customer and M2. * Report and analyze key performance ...

UT · On-site

We serve food and beverage, pharmaceutical, chemical, nutraceutical, paint, supply chain logistics ... Collaborate with Customer Success to align on customer health, adoption, renewal risk, and ...

  • Medical

  • Dental

  • Vision

  • PTO

Demonstrated success in driving down shipping costs through cross-functional collaboration ... We care deeply about our mission, our customers, and each other. We collaborate, support one ...

Customer Logistics Coordinator

Lehi, UT · On-site

$18.25 - $24.50/hr

Every role at Trove Brands is critical to our overall success. In this role, you will be responsible for ensuring efficient, compliant, and accurate order processing, shipping coordination, and ...

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Customer Success Logistics information

Is customer success a good career?

Customer Success is a growing field that focuses on building long-term client relationships and ensuring product satisfaction. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The role can offer career advancement and stability in technology and service industries.

What are popular job titles related to Customer Success Logistics jobs in Utah?

For Customer Success Logistics jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Customer Success Logistics jobs?

Cities in Utah with the most Customer Success Logistics job openings:

Customer Success Representative

Fidelity Fulfilment

Salt Lake City, UT • On-site

$18/hr

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago


Job description

We are Fidelity Fulfilment

Fidelity Fulfilment is a leader in high-quality and complex fulfilment and logistics solutions, dedicated to delivering exceptional service to our clients. We specialize in efficient, innovative, and reliable warehousing and distribution, ensuring products reach their destination quickly and accurately. Our team takes pride in upholding our core values of:


  • Quality - We maintain the highest standards in everything we do.
  • Innovation - We embrace new ideas and technologies to enhance our processes.
  • Respect - We value and support each other, fostering a positive work environment.
  • Versatility - We adapt to challenges with agility and efficiency.


Role Summary

The Customer Success Specialist plays a critical role in ensuring smooth, compliant, and on-time deliveries for our business customers. This position manages inbound and outbound freight while serving as a key liaison between internal teams, clients, carriers, and retail partners. If you enjoy problem-solving, logistics coordination, and working in a fast-paced B2B environment, this role offers real ownership and impact.


Key Responsibilities

  • Customer Success & Shipping
    • Coordinate freight shipments to align with customer requirements and retailer guidance on routing, labeling and delivery.
    • Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success.
    • Act as the primary trusted point of contact for clients, carriers and freight partners regarding shipment status, delivery concerns, and logistics questions
    • Provide timely, clear communication to deliver a consistent and positive client experience
    • Support new client onboarding by aligning shipping processes and expectations
    • Manage routing requests, ASNs, delivery appointments, and chargeback prevention efforts
  • Cross-Functional Collaboration
    • Work closely with warehouse operations, inventory control, and internal customer service teams
    • Ensure shipping documentation is accurate and complete, including BOLs, packing lists, and confirmations
    • Actively contribute to process improvements that increase efficiency and reduce errors
  • Reporting & Administration
    • Track freight performance, delivery accuracy, and service metrics
    • Maintain accurate shipment records within internal systems
    • Identify trends related to delays, damages, or carrier performance and escalate when necessary


What You'll Bring

  • Proven experience in logistics, transportation, or supply chain support
  • Experience using Warehouse management Systems (WMS) and Transportation Management Systems (TMS
  • Ability to manage multiple priorities in a deadline-driven environment
  • Customer-centric with excellent communication and problem solving skills
  • Comfortable working in a fast-paced, operational environment
  • Proactive mindset with high attention to detail and accuracy


Details of our benefits

  • $18.00 per hour
  • Paid PTO
  • Health, Dental and Vision insurance
  • Company discounts
  • Access to free employee assistance, providing you with confidential support and guidance 24/7


What We Offer

Opportunities for career growth in a fast-moving company.
A supportive and inclusive team culture.
The chance to make a meaningful impact in a growing business.