ZipRecruiter

Log In

1

Customer Success Engineer Jobs in Utah (NOW HIRING)

SLANT, Inc.

Customer Success Manager

Lehi, UT · On-site

Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...

Slant

Customer Success Manager

Lehi, UT · On-site

$60K - $80K/yr

We're looking for Customer Success Managers who also believe that relationships matter and can help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

$95K - $120K/yr

Work closely with product + engineering to improve outcomes What we're looking for Analytical * Y ... push customers to change how they operate What success looks like * Your accounts expand ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

Work closely with product + engineering to improve outcomes What we're looking for Analytical * Y ... push customers to change how they operate What success looks like * Your accounts expand ...

Pear VC

Customer Success Manager - Piston

Lehi, UT · On-site

Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.

Pear

Customer Success Manager - Piston

Lehi, UT · On-site

Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.

PEAR

Customer Success Manager - Piston

Lehi, UT · On-site

Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...

Smartaira

Customer Success Coordinator

Providence, UT · On-site

$15.50 - $20.25/hr

Role Summary: We are seeking a dedicated and detail-oriented Customer Success Coordinator to ... Collaborate with cross-functional teams, including sales, engineering, and operations, to ensure ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...

next page

Showing results 1-20

All JobsCustomer Success Engineer JobsCustomer Success Engineer Jobs in Utah

Customer Success Engineer information

See Utah salary details

$10

$22

$43

How much do customer success engineer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer success engineer in Utah is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.98 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What are the most commonly searched types of Customer Success Engineer jobs in Utah?

The most popular types of Customer Success Engineer jobs in Utah are:

What are popular job titles related to Customer Success Engineer jobs in Utah?

For Customer Success Engineer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Success Engineer jobs in Utah look for?

The top searched job categories for Customer Success Engineer jobs in Utah are:

What cities in Utah are hiring for Customer Success Engineer jobs?

Cities in Utah with the most Customer Success Engineer job openings:

Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $45,854 per year, or $22 per hour.

Customer Success Manager

SLANT, Inc.

Lehi, UT • On-site

Other

Re-posted 26 days ago

Job description

Customer Success Manager

Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial advisors in America who need AI to scale and serve the millions of clients who need financial advice. Legacy software is ripe to be disrupted by AI native solutions in every industry. Financial advisor CRMs are exceptionally ready to be replaced. The two leading players have either been acquired by larger companies or received a majority PE investment. To us, that is a signal that they are busy counting their money instead of listening to customers and building better software. We launched Slant in August of 2025 and have seen exceptional growth. Over 100 firms have switched their CRM to Slant, with more migrating every day. We strive for excellence at Slant - we don't want to build something OK, we want to build something amazing. We have raving fans, which is quite a fun feeling.

At Slant, we believe that relationships matter. That's true for financial advisors to their clients, but that's also true for us and our customers. We're looking for Customer Success Managers who also believe that relationships matter and can help our customers make the most of our platform. We are looking for Customer Success Managers who want to help the amazing financial advisors using Slant. At Slant, Customer Success spans from the first onboarding call to the consistent check-ins with our customers. The goal of the CS team is to help our customers get the most value possible from Slant. Help them stay informed about new features and support customers as they navigate critical projects. Advisors are relationship people, and we want them to have a great relationship with their CSM at Slant.

Job Description

1. Onboard all new customers - ensuring data is migrated, and the team is trained on how to use Slant

2. Ensure your clients are using Slant, satisfied with Slant, and getting as much value as possible from Slant. This will usually take the form of some recurring check-ins with your entire book of business.

3. Be both an advocate for our customers & a shield to our developers. Our CSMs know which things are worthy of escalating to engineering and which things can wait. They can cut through the noise of one-off emails and distill them into meaningful feature requests.

4. Be a great communicator. Our CSMs speak plainly and precisely and know their audience. Speaking to a customer and speaking with an engineer are very different, and our CSMs know how to speak both languages.

5. Become an expert on RIAs and financial advisors - you will need to know RIAs, RMDs, annual reviews, compliance, and more.

6. Collaborate with sales and support - you will need to know what the new customers are trying to achieve, set good expectations with support, and work together.

Apply