... Engineering team on escalations Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and ...
... Engineering team on escalations Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and ...
Collaborate cross-functionally with Sales, Product, and Engineering teams to advocate for customer ... Previous success in high-growth startup or Series A customer success environments What Makes You ...
Quick apply
Collaborate cross-functionally with Sales, Product, and Engineering teams to advocate for customer ... Previous success in high-growth startup or Series A customer success environments What Makes You ...
Customer Success Manager | Fully Remote US
Sandy, UT · On-site +1
As a Customer Success Manager , you won't just manage accounts-you'll serve as a strategic advisor ... Build strong networks across Sales, Product, Marketing, and Engineering to keep customer goals ...
New
Customer Success Manager | Fully Remote US
Sandy, UT · On-site +1
As a Customer Success Manager , you won't just manage accounts-you'll serve as a strategic advisor ... Build strong networks across Sales, Product, Marketing, and Engineering to keep customer goals ...
New
Prepares lesson plans from engineering documentation, field service requirements or software ... Collaborate with product development, customer success, and sales teams to understand new features ...
Prepares lesson plans from engineering documentation, field service requirements or software ... Collaborate with product development, customer success, and sales teams to understand new features ...
As a Customer Success Manager , you won't just manage accounts-you'll serve as a strategic advisor ... Build strong networks across Sales, Product, Marketing, and Engineering to keep customer goals ...
New
As a Customer Success Manager , you won't just manage accounts-you'll serve as a strategic advisor ... Build strong networks across Sales, Product, Marketing, and Engineering to keep customer goals ...
New
Prepares lesson plans from engineering documentation, field service requirements or software ... Collaborate with product development, customer success, and sales teams to understand new features ...
Prepares lesson plans from engineering documentation, field service requirements or software ... Collaborate with product development, customer success, and sales teams to understand new features ...
Enterprise Customer Success Manager American Fork, Utah, United States LVT is redefining how ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
Enterprise Customer Success Manager American Fork, Utah, United States LVT is redefining how ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
Quick apply
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
... engineers, who are all passionate about changing the paradigm of coaching. Here's what the press ... Handle incoming customer calls regarding billing issues, product questions and general customer ...
... engineers, who are all passionate about changing the paradigm of coaching. Here's what the press ... Handle incoming customer calls regarding billing issues, product questions and general customer ...
... engineers, who are all passionate about changing the paradigm of coaching. Here's what the press ... Handle incoming customer calls regarding billing issues, product questions and general customer ...
... engineers, who are all passionate about changing the paradigm of coaching. Here's what the press ... Handle incoming customer calls regarding billing issues, product questions and general customer ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Client Success Data & Integrations Manager Location: Corporate Office - SLC - Hybrid (Mon-Wed in ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Client Success Data & Integrations Manager Location: Corporate Office - SLC - Hybrid (Mon-Wed in ...
Work cross-functionally with Product, Support, and Engineering to resolve client challenges * Track ... Deliver an exceptional customer experience rooted in responsiveness and value What you will bring ...
Work cross-functionally with Product, Support, and Engineering to resolve client challenges * Track ... Deliver an exceptional customer experience rooted in responsiveness and value What you will bring ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Client Success Data & Integrations Manager Location: Corporate Office - SLC - Hybrid (Mon-Wed in ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Client Success Data & Integrations Manager Location: Corporate Office - SLC - Hybrid (Mon-Wed in ...
Client Success Manager (MedInsight)
Salt Lake City, UT · Remote
$78/hr
Client Success Managers work closely with our client engineering teams (located in both the US and India) to coordinate client support activities. This includes clearly communicating requirements ...
Client Success Manager (MedInsight)
Salt Lake City, UT · Remote
$78/hr
Client Success Managers work closely with our client engineering teams (located in both the US and India) to coordinate client support activities. This includes clearly communicating requirements ...
Client Success Manager (MedInsight)
Salt Lake City, UT · Remote
$788/wk
Client Success Managers work closely with our client engineering teams (located in both the US and India) to coordinate client support activities. This includes clearly communicating requirements ...
Client Success Manager (MedInsight)
Salt Lake City, UT · Remote
$788/wk
Client Success Managers work closely with our client engineering teams (located in both the US and India) to coordinate client support activities. This includes clearly communicating requirements ...
ABOUT THIS ROLE As a Value Engineering Manager at LVT, you will build and scale a robust Value ... Collaborate with Sales, Customer Success, Enablement, and Marketing to roll out value-selling best ...
ABOUT THIS ROLE As a Value Engineering Manager at LVT, you will build and scale a robust Value ... Collaborate with Sales, Customer Success, Enablement, and Marketing to roll out value-selling best ...
Client Success Manager
Salt Lake City, UT · On-site +1
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary ...
Client Success Manager
Salt Lake City, UT · On-site +1
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary ...
Client Success Manager
Salt Lake City, UT · On-site
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary ...
Client Success Manager
Salt Lake City, UT · On-site
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary ...
Work cross-functionally with Product, Support, and Engineering to resolve client challenges * Track ... Deliver an exceptional customer experience rooted in responsiveness and value What you will bring ...
Work cross-functionally with Product, Support, and Engineering to resolve client challenges * Track ... Deliver an exceptional customer experience rooted in responsiveness and value What you will bring ...
Customer Success Engineer information
See Utah salary details
$10.50 - $13.47
9% of jobs
$16.02 is the 25th percentile. Wages below this are outliers.
$13.47 - $16.43
19% of jobs
The median wage is $19.03 / hr.
$16.43 - $19.40
26% of jobs
$21.93 is the 75th percentile. Wages above this are outliers.
$19.40 - $22.36
26% of jobs
$22.36 - $25.33
11% of jobs
$25.33 - $28.29
4% of jobs
$28.29 - $31.25
3% of jobs
$31.25 - $34.22
2% of jobs
$34.22 - $37.18
0% of jobs
$37.18 - $40.15
0% of jobs
$40.15 - $43.11
1% of jobs
$10
$22
$43
How much do customer success engineer jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for customer success engineer in Utah is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.98 per hour, depending on experience, location, and employer.
What is a customer success engineer?
Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.
How does a customer success engineer typically collaborate with other teams within a company?
Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.
What are the key skills and qualifications needed to thrive as a customer success engineer?
To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.
What is the difference between Customer Success Engineer vs Technical Support Engineer?
| Aspect | Customer Success Engineer | Technical Support Engineer |
|---|---|---|
| Credentials | Typically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are common | Often requires similar technical degrees or certifications; focus on troubleshooting skills |
| Work Environment | Proactively engages with clients to ensure product adoption and success, often in SaaS companies | Responds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting |
| Employer & Industry | Used in SaaS, cloud services, and software companies focusing on customer retention | Common in IT, software, and hardware companies providing technical assistance |
While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.
What are the most commonly searched types of Customer Success Engineer jobs in Utah? The most popular types of Customer Success Engineer jobs in Utah are:
What are popular job titles related to Customer Success Engineer jobs in Utah? For Customer Success Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Success Engineer jobs in Utah look for? The top searched job categories for Customer Success Engineer jobs in Utah are:
- Customer Success Product Manager
- Customer Success Manager Europe
- Customer Success Saas
- Urgently Hiring Senior Customer Success Manager
- Scaled Customer Success Manager
- Work From Home Customer Success Manager Remote
- Entry Level Customer Success Manager
- Customer Success Manager Remote Edtech
- Customer Success Coordinator
- Trainee Customer Success Engineer
What cities in Utah are hiring for Customer Success Engineer jobs? Cities in Utah with the most Customer Success Engineer job openings:
Other
Medical, Dental
Re-posted 20 days ago
Job description
Chargezoom, a fast-growing SaaS fintech startup, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations. We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team.
We strive to only promote from within, so every team member that joins starts preparing for the next step from day one.
Responsibilities
Provide product support for customers after their first 90 days
Engage with users who are experiencing issues to help resolve
Educate clients on the Chargezoom platform features using GAAP best practices
Provide clients with platform demos for specific features that may solve a pain point
Ensure customers set their automations up in the most efficient way possible
Identify gaps in the experience that causes confusion or possible churn
Work proactively with customers who have decreased usage on the platform
Collaborate with Product and Engineering team on escalations
Requirements
+2 years of customer-facing experience, preferably at a SaaS company
Track record for building and nurturing relationships with multiple stakeholders and customers
Thoughtful verbal and written communication through a variety of channels
Passion for supporting customers and helping them achieve their goals
Experience working in HubSpot CRM or Help Desk tools is a plus
What Success Looks Like
Ability to work in a very fast paced, ever changing environment
Strong communication skills, both written and verbal
Work from a place of empathy and patience, both internally and externally
Must be coachable, willing to learn, and grow
Strong collaboration and cooperation skills
Confident and comfortable to share ideas and perspectives up stream
Perks
Wake up each morning proud of the place you work and the amazing companies you get to partner with
Join the team at a time when you can help shape the future of the company
Medical, Dental, insurance fully paid
Employee Stock Options (be an owner in the company)
A performance culture that rewards results and promotes those that perform, quickly
Equipment provided to set up a successful work environment
Engaging Team-building activities
Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped!
Compensation:
On-target earnings (OTE): $70,000 - $98,000
Base Salary: $60,000 - $72,000
Monthly bonus based on NRR (net revenue retention)
About Chargezoom
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Santa Ana, CA, US
Year founded
2019