Customer Success Manager
Lehi, UT · On-site
Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Customer Success Manager
Lehi, UT · On-site
Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Customer Success Manager
Lehi, UT · On-site
$60K - $80K/yr
We're looking for Customer Success Managers who also believe that relationships matter and can help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Customer Success Manager
Lehi, UT · On-site
$60K - $80K/yr
We're looking for Customer Success Managers who also believe that relationships matter and can help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Customer Success Manager
Lehi, UT · On-site
$70 - $100/hr
Customer Success Manager Mid-Market & SMB | Renewals & Expansion | Lehi, UT (preferred) The Company ... Triage escalations, coordinate with product and engineering, and ensure timely, high-quality ...
Customer Success Manager
Lehi, UT · On-site
$70 - $100/hr
Customer Success Manager Mid-Market & SMB | Renewals & Expansion | Lehi, UT (preferred) The Company ... Triage escalations, coordinate with product and engineering, and ensure timely, high-quality ...
VP Customer Success
Salt Lake City, UT · On-site
... Engineering, or equivalent * 10+ years' experience working within a fast-growing SaaS business * 5+ ... Customer Success function within the energy industry * Proven track record in sales, account ...
VP Customer Success
Salt Lake City, UT · On-site
... Engineering, or equivalent * 10+ years' experience working within a fast-growing SaaS business * 5+ ... Customer Success function within the energy industry * Proven track record in sales, account ...
Customer Success Manager
Lehi, UT · On-site
$95K - $120K/yr
Work closely with product + engineering to improve outcomes What we're looking for Analytical * Y ... push customers to change how they operate What success looks like * Your accounts expand ...
Customer Success Manager
Lehi, UT · On-site
$95K - $120K/yr
Work closely with product + engineering to improve outcomes What we're looking for Analytical * Y ... push customers to change how they operate What success looks like * Your accounts expand ...
Customer Success Manager
Lehi, UT · On-site
Work closely with product + engineering to improve outcomes What we're looking for Analytical * Y ... push customers to change how they operate What success looks like * Your accounts expand ...
Customer Success Manager
Lehi, UT · On-site
Work closely with product + engineering to improve outcomes What we're looking for Analytical * Y ... push customers to change how they operate What success looks like * Your accounts expand ...
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Customer Success Manager, Enterprise
Salt Lake City, UT · On-site
$224K/yr
Shaping the customer success function in a fast-growing AI platform category, developing deep ... Market engineers, to support their business goals * Driving measurable customer outcomes by ...
Customer Success Manager, Enterprise
Salt Lake City, UT · On-site
$224K/yr
Shaping the customer success function in a fast-growing AI platform category, developing deep ... Market engineers, to support their business goals * Driving measurable customer outcomes by ...
Associate Customer Success Manager
Magna, UT · On-site +1
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
Associate Customer Success Manager
Magna, UT · On-site +1
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Quick apply
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
We are a team of technologists, engineers, and creatives dedicated to making a sustainable impact ... As a Customer Success Director, you will play a critical role in ensuring our customers realize the ...
We are a team of technologists, engineers, and creatives dedicated to making a sustainable impact ... As a Customer Success Director, you will play a critical role in ensuring our customers realize the ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Associate Customer Success Manager Sales | Salt Lake City, United States Working at Atlassian ... As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ...
Associate Customer Success Manager Sales | Salt Lake City, United States Working at Atlassian ... As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ...
Customer Success Coordinator
Providence, UT · On-site
$15.50 - $20.25/hr
Role Summary: We are seeking a dedicated and detail-oriented Customer Success Coordinator to ... Collaborate with cross-functional teams, including sales, engineering, and operations, to ensure ...
Quick apply
Customer Success Coordinator
Providence, UT · On-site
$15.50 - $20.25/hr
Role Summary: We are seeking a dedicated and detail-oriented Customer Success Coordinator to ... Collaborate with cross-functional teams, including sales, engineering, and operations, to ensure ...
Trainee Customer Success Engineer information
What is the difference between Trainee Customer Success Engineer vs Customer Success Engineer?
| Aspect | Trainee Customer Success Engineer | Customer Success Engineer |
|---|---|---|
| Credentials | Entry-level, often recent graduates or with basic certifications | Relevant experience, certifications, or training in customer success or technical support |
| Work Environment | Training programs, supervised tasks, learning-focused | Client-facing, technical support, ongoing customer engagement |
| Responsibilities | Learning product features, assisting with customer queries, shadowing senior staff | Resolving customer issues, onboarding clients, ensuring product adoption |
In summary, a Trainee Customer Success Engineer is an entry-level role focused on learning and supporting, while a Customer Success Engineer has more experience and handles direct customer interactions and technical support independently.
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For Trainee Customer Success Engineer jobs in Utah, the most frequently searched job titles are:
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Job description
Customer Success Manager
Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial advisors in America who need AI to scale and serve the millions of clients who need financial advice. Legacy software is ripe to be disrupted by AI native solutions in every industry. Financial advisor CRMs are exceptionally ready to be replaced. The two leading players have either been acquired by larger companies or received a majority PE investment. To us, that is a signal that they are busy counting their money instead of listening to customers and building better software. We launched Slant in August of 2025 and have seen exceptional growth. Over 100 firms have switched their CRM to Slant, with more migrating every day. We strive for excellence at Slant - we don't want to build something OK, we want to build something amazing. We have raving fans, which is quite a fun feeling.
At Slant, we believe that relationships matter. That's true for financial advisors to their clients, but that's also true for us and our customers. We're looking for Customer Success Managers who also believe that relationships matter and can help our customers make the most of our platform. We are looking for Customer Success Managers who want to help the amazing financial advisors using Slant. At Slant, Customer Success spans from the first onboarding call to the consistent check-ins with our customers. The goal of the CS team is to help our customers get the most value possible from Slant. Help them stay informed about new features and support customers as they navigate critical projects. Advisors are relationship people, and we want them to have a great relationship with their CSM at Slant.
Job Description1. Onboard all new customers - ensuring data is migrated, and the team is trained on how to use Slant
2. Ensure your clients are using Slant, satisfied with Slant, and getting as much value as possible from Slant. This will usually take the form of some recurring check-ins with your entire book of business.
3. Be both an advocate for our customers & a shield to our developers. Our CSMs know which things are worthy of escalating to engineering and which things can wait. They can cut through the noise of one-off emails and distill them into meaningful feature requests.
4. Be a great communicator. Our CSMs speak plainly and precisely and know their audience. Speaking to a customer and speaking with an engineer are very different, and our CSMs know how to speak both languages.
5. Become an expert on RIAs and financial advisors - you will need to know RIAs, RMDs, annual reviews, compliance, and more.
6. Collaborate with sales and support - you will need to know what the new customers are trying to achieve, set good expectations with support, and work together.