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... Engineering, or equivalent * 10+ years' experience working within a fast-growing SaaS business * 5+ ... Customer Success function within the energy industry * Proven track record in sales, account ...
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The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... Advocate for the customer by providing feedback to Product and Engineering teams to inform the ...
The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... Advocate for the customer by providing feedback to Product and Engineering teams to inform the ...
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
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Lehi, UT · On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... The Customer Success Manager will be responsible for managing customer renewals and will work ...
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EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... The Customer Success Manager will be responsible for managing customer renewals and will work ...
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
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Magna, UT · On-site +1
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
Associate Customer Success Manager
Magna, UT · On-site +1
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Quick apply
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As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
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Providence, UT · On-site
$15.50 - $20.25/hr
Role Summary: We are seeking a dedicated and detail-oriented Customer Success Coordinator to ... Collaborate with cross-functional teams, including sales, engineering, and operations, to ensure ...
Quick apply
Customer Success Coordinator
Providence, UT · On-site
$15.50 - $20.25/hr
Role Summary: We are seeking a dedicated and detail-oriented Customer Success Coordinator to ... Collaborate with cross-functional teams, including sales, engineering, and operations, to ensure ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
We are a team of technologists, engineers, and creatives dedicated to making a sustainable impact ... As a Customer Success Director, you will play a critical role in ensuring our customers realize the ...
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ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
Trainee Customer Success Engineer information
What is the difference between Trainee Customer Success Engineer vs Customer Success Engineer?
| Aspect | Trainee Customer Success Engineer | Customer Success Engineer |
|---|---|---|
| Credentials | Entry-level, often recent graduates or with basic certifications | Relevant experience, certifications, or training in customer success or technical support |
| Work Environment | Training programs, supervised tasks, learning-focused | Client-facing, technical support, ongoing customer engagement |
| Responsibilities | Learning product features, assisting with customer queries, shadowing senior staff | Resolving customer issues, onboarding clients, ensuring product adoption |
In summary, a Trainee Customer Success Engineer is an entry-level role focused on learning and supporting, while a Customer Success Engineer has more experience and handles direct customer interactions and technical support independently.
What are the most commonly searched types of Customer Success Engineer jobs in Utah? The most popular types of Customer Success Engineer jobs in Utah are:
What are popular job titles related to Trainee Customer Success Engineer jobs in Utah? For Trainee Customer Success Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Trainee Customer Success Engineer jobs in Utah look for? The top searched job categories for Trainee Customer Success Engineer jobs in Utah are:
- Customer Success Manager Europe
- Work From Home Customer Success Associate
- Customer Success
- Fractional Customer Success
- Shopify Customer Success Manager
- Senior Customer Success Manager
- Customer Success Manager Govtech
- Internship Customer Success Manager Remote
- Internship Remote Customer Success
- Customer Success Manager Edtech
What cities in Utah are hiring for Trainee Customer Success Engineer jobs? Cities in Utah with the most Trainee Customer Success Engineer job openings:
Full-time
Medical, Dental, Vision, Retirement
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Job description
Job Description: Customer Success Manager
Company: Christopherson Business Travel
Location: Salt Lake City, UT (Hybrid)
Department: Client Success
Reports To: Manager, Customer Success
About Christopherson Business Travel
Christopherson Business Travel is a leading travel management company delivering innovative corporate travel solutions, exceptional client service, and technology-driven insights. We partner with organizations to optimize travel programs, enhance traveler experiences, and drive measurable savings.
Position Summary
The Customer Success Manager owns the day-to-day experience for a portfolio of business accounts on the Andavo platform. This is a technically hands-on role: you will serve as the primary point of contact for your customers, managing travel program configuration, driving platform adoption, and ensuring travel management goals are supported at every step. The ideal candidate loves owning problems end-to-end, gets energized by learning new tools, and thrives on building genuine relationships with the businesses they support.
Key Responsibilities
Account Ownership & Client Engagement
Required
Company: Christopherson Business Travel
Location: Salt Lake City, UT (Hybrid)
Department: Client Success
Reports To: Manager, Customer Success
About Christopherson Business Travel
Christopherson Business Travel is a leading travel management company delivering innovative corporate travel solutions, exceptional client service, and technology-driven insights. We partner with organizations to optimize travel programs, enhance traveler experiences, and drive measurable savings.
Position Summary
The Customer Success Manager owns the day-to-day experience for a portfolio of business accounts on the Andavo platform. This is a technically hands-on role: you will serve as the primary point of contact for your customers, managing travel program configuration, driving platform adoption, and ensuring travel management goals are supported at every step. The ideal candidate loves owning problems end-to-end, gets energized by learning new tools, and thrives on building genuine relationships with the businesses they support.
Key Responsibilities
Account Ownership & Client Engagement
- Serve as the primary point of contact for a portfolio of business travel accounts.
- Build and maintain strong relationships with key stakeholders to understand their travel program goals.
- Conduct regular check-ins and business reviews to assess program health and identify improvement opportunities.
- Configure and maintain travel policies, approval workflows, and booking rules within the Andavo platform.
- Set up and manage forms of payment, user access, and account-level settings.
- Troubleshoot platform issues and coordinate with internal technical teams to resolve problems quickly.
- Drive adoption of the Andavo platform by training clients on tools, features, and best practices.
- Develop and share resources that help clients maximize the value of their travel management program.
- Monitor usage metrics and proactively address barriers to adoption.
- Partner with implementation, operations, and product teams to deliver seamless client experiences.
- Escalate and advocate for client needs internally to ensure timely resolution of issues.
- Provide feedback to product and engineering teams based on client insights and recurring pain points.
Required
- 2–4+ years of experience in customer success, account management, or client-facing SaaS support roles.
- Demonstrated ability to manage multiple accounts simultaneously with strong attention to detail.
- Technically hands-on: comfortable configuring platforms, troubleshooting issues, and learning new systems quickly.
- Strong communication and relationship-building skills across all levels of a client organization.
- Proficiency with CRM platforms (Salesforce, HubSpot, etc.) and support ticketing systems.
- Background in implementation or onboarding roles with a technical component.
- Experience in Customer Success or Support
- Experience managing higher-complexity or higher-touch accounts a plus.
- Client Relationship Management
- Technical Problem Solving & Platform Configuration
- Proactive Communication
- Cross-Functional Collaboration
- Attention to Detail & Accountability
- Adaptability & Continuous Learning
- Competitive base salary
- Comprehensive benefits package (medical, dental, vision, 401k)
- Professional development opportunities
- Flexible, hybrid work environment
- A collaborative, mission-driven culture
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About Christopherson Business Travel
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
201 - 500 Employees
Headquarters location
Salt Lake City, UT, US
Year founded
1953