We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
Customer Success Manager
UT · Remote
Customer Success Manager Great people. Greater business impact. About CAI CAI Software builds ... Product and Engineering (feature requests, functionality, trends, etc.). * Support reference ...
Quick apply
Customer Success Manager
UT · Remote
Customer Success Manager Great people. Greater business impact. About CAI CAI Software builds ... Product and Engineering (feature requests, functionality, trends, etc.). * Support reference ...
Customer Success Manager
Lehi, UT · On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...
Quick apply
Customer Success Manager
Lehi, UT · On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...
Customer Success Manager
Lehi, UT · On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...
Customer Success Manager
Lehi, UT · On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...
Customer Success Manager
Ogden, UT · Remote
About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a ... Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of ...
Customer Success Manager
Ogden, UT · Remote
About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a ... Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of ...
Lifetime Customer Success Manager
Murray, UT · On-site +1
As a Lifetime Customer Success Manager, you will oversee the long-term success, retention, and ... Potential to work in a remote setting; * Exciting/energetic work environment and fun, creative ...
Lifetime Customer Success Manager
Murray, UT · On-site +1
As a Lifetime Customer Success Manager, you will oversee the long-term success, retention, and ... Potential to work in a remote setting; * Exciting/energetic work environment and fun, creative ...
Associate Customer Success Manager
Magna, UT · On-site +1
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
Associate Customer Success Manager
Magna, UT · On-site +1
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our ... Along the way, you'll be focused on driving their success with the program, helping ensure product ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...
Quick apply
Senior Customer Success Manager
Lehi, UT · On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...
Senior Manager of Customer Success
Lehi, UT · On-site +1
Work closely with Product and Engineering to regularly showcase and prioritize Enterprise related ... customer success and/or account management experience * 4+ years of managerial experience
Senior Manager of Customer Success
Lehi, UT · On-site +1
Work closely with Product and Engineering to regularly showcase and prioritize Enterprise related ... customer success and/or account management experience * 4+ years of managerial experience
Remote Customer Service Representative
Salt Lake City, UT · Remote
$15.50 - $21/hr
Overview Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm ... overall success of our client engagement strategies. This paid position offers an exciting ...
Quick apply
Remote Customer Service Representative
Salt Lake City, UT · Remote
$15.50 - $21/hr
Overview Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm ... overall success of our client engagement strategies. This paid position offers an exciting ...
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Quick apply
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Remote Customer Support Team Lead
Salt Lake City, UT · Remote
$45K - $65K/hr
Overview Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and ... overall success of our client engagement strategies. This paid position offers an exciting ...
Quick apply
Remote Customer Support Team Lead
Salt Lake City, UT · Remote
$45K - $65K/hr
Overview Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and ... overall success of our client engagement strategies. This paid position offers an exciting ...
Senior Customer Success Manager - DX
Magna, UT · On-site +1
We help engineering leaders build high-performing, productive teams. DX collects millions of data ... Were all working together to build an exceptional customer success function and a generational ...
Senior Customer Success Manager - DX
Magna, UT · On-site +1
We help engineering leaders build high-performing, productive teams. DX collects millions of data ... Were all working together to build an exceptional customer success function and a generational ...
Senior Customer Success Manager - DX
Magna, UT · On-site +1
We help engineering leaders build high-performing, productive teams. DX collects millions of data ... We're all working together to build an exceptional customer success function and a generational ...
Senior Customer Success Manager - DX
Magna, UT · On-site +1
We help engineering leaders build high-performing, productive teams. DX collects millions of data ... We're all working together to build an exceptional customer success function and a generational ...
Senior Customer Success Manager - DX
Magna, UT · On-site +1
We help engineering leaders build high-performing, productive teams. DX collects millions of data ... We're all working together to build an exceptional customer success function and a generational ...
Senior Customer Success Manager - DX
Magna, UT · On-site +1
We help engineering leaders build high-performing, productive teams. DX collects millions of data ... We're all working together to build an exceptional customer success function and a generational ...
Client Success Manager (MedInsight)
Salt Lake City, UT · Remote
$788/wk
Client Success Managers work closely with our client engineering teams (located in both the US and ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...
Client Success Manager (MedInsight)
Salt Lake City, UT · Remote
$788/wk
Client Success Managers work closely with our client engineering teams (located in both the US and ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...
Entry-Level Remote Customer Associate
Salt Lake City, UT · On-site +1
$14 - $19.25/hr
Our mission is to help families secure their futures while providing unparalleled customer service ... Join AO Globe Life, where your success is our mission. Apply today!
Entry-Level Remote Customer Associate
Salt Lake City, UT · On-site +1
$14 - $19.25/hr
Our mission is to help families secure their futures while providing unparalleled customer service ... Join AO Globe Life, where your success is our mission. Apply today!
Remote Customer Success Engineer information
How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?
As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.
What is a Remote Customer Success Engineer?
A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.
What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?
To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.
What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Success Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires technical knowledge, certifications like IT or SaaS-specific credentials | Often requires technical troubleshooting skills, certifications vary |
| Work Environment | Collaborates with sales, product, and customer teams; proactive engagement | Reactive support, troubleshooting customer issues |
| Industry Usage | Common in SaaS, cloud services, and tech companies | Widespread across tech, telecom, and software industries |
The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.
What are popular job titles related to Remote Customer Success Engineer jobs in Utah? For Remote Customer Success Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Utah look for? The top searched job categories for Remote Customer Success Engineer jobs in Utah are:
- Internship Remote Customer Success
- Remote Csr
- Remote Customer Support Mychart
- Remote Customer Service Chinese
- Remote Customer Service Representative Target
- Flex Schedule Remote Customer Support Representative
- Remote Customer Service Volunteer
- Remote Customer Service Trainee
- Remote Client Implementation
- Urgently Hiring Remote Anywhere Customer Service
What cities in Utah are hiring for Remote Customer Success Engineer jobs? Cities in Utah with the most Remote Customer Success Engineer job openings:
Full-time
Posted 21 hours ago
Job description
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.
If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.
- Strong communication and interpersonal skills
- Customer service, hospitality, retail, sales, or call center experience preferred
- Comfortable using Zoom, email, and computer applications
- Self-motivated and coachable
- Ability to work independently in a remote environment
- High school diploma or equivalent