Customer Success Manager
Lehi, UT ยท On-site
Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Lehi, UT ยท On-site
Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Lehi, UT ยท On-site
Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Draper, UT ยท On-site
Education: Bachelor's degree in Business, Engineering or a related field. Experience and ... As Director of Customer Success, West, several technical skills are crucial to effectively managing ...
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Draper, UT ยท On-site
Education: Bachelor's degree in Business, Engineering or a related field. Experience and ... As Director of Customer Success, West, several technical skills are crucial to effectively managing ...
Lehi, UT ยท On-site
$60K - $80K/yr
We're looking for Customer Success Managers who also believe that relationships matter and can help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Lehi, UT ยท On-site
$60K - $80K/yr
We're looking for Customer Success Managers who also believe that relationships matter and can help ... Our CSMs know which things are worthy of escalating to engineering and which things can wait. They ...
Pleasant Grove, UT ยท On-site
Advocate for customer needs internally by collaborating with Product, Engineering, and Support ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...
Pleasant Grove, UT ยท On-site
Advocate for customer needs internally by collaborating with Product, Engineering, and Support ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...
Pleasant Grove, UT ยท On-site
Advocate for customer needs internally by collaborating with Product, Engineering, and Support ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...
Pleasant Grove, UT ยท On-site
Advocate for customer needs internally by collaborating with Product, Engineering, and Support ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท On-site
$82K - $171K/yr
You will bridge technical and business outcomes by collaborating closely with Sales, Engineering ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...
Lehi, UT ยท Remote
Partner with Product and Engineering to surface customer insights and resolve issues efficiently ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...
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Lehi, UT ยท Remote
Partner with Product and Engineering to surface customer insights and resolve issues efficiently ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...
Lehi, UT ยท On-site
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Lehi, UT ยท On-site
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Lehi, UT ยท On-site
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Lehi, UT ยท On-site
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Lehi, UT ยท On-site
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Lehi, UT ยท On-site
Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform. * Process Improvement: Help shape scalable customer success playbooks as we grow.
Lehi, UT ยท On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... The Customer Success Manager will be responsible for managing customer renewals and will work ...
Lehi, UT ยท On-site +1
$52K - $68K/yr
EasyPost solves this problem with the first developer-friendly REST API for shipping, and we ... The Customer Success Manager will be responsible for managing customer renewals and will work ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Quick apply
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
We are a team of technologists, engineers, and creatives dedicated to making a sustainable impact ... As a Customer Success Director, you will play a critical role in ensuring our customers realize the ...
We are a team of technologists, engineers, and creatives dedicated to making a sustainable impact ... As a Customer Success Director, you will play a critical role in ensuring our customers realize the ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
Lehi, UT ยท On-site
You don't need to be an engineer, but you must be technically fluent and comfortable collaborating ... and customer success platforms. * AI product knowledge: Practical understanding of AI/LLM ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
ABOUT THIS ROLE As an Enterprise Customer Success Manager at LVT, you will act as the strategic ... Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering ...
$10.91 - $14
9% of jobs
$16.65 is the 25th percentile. Wages below this are outliers.
$14 - $17.08
19% of jobs
The median wage is $19.77 / hr.
$17.08 - $20.16
26% of jobs
$22.79 is the 75th percentile. Wages above this are outliers.
$20.16 - $23.24
26% of jobs
$23.24 - $26.32
11% of jobs
$26.32 - $29.40
4% of jobs
$29.40 - $32.48
3% of jobs
$32.48 - $35.56
2% of jobs
$35.56 - $38.64
0% of jobs
$38.64 - $41.72
0% of jobs
$41.72 - $44.80
1% of jobs
$10
$22
$44
| Aspect | Customer Success Engineer | Technical Support Engineer |
|---|---|---|
| Credentials | Typically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are common | Often requires similar technical degrees or certifications; focus on troubleshooting skills |
| Work Environment | Proactively engages with clients to ensure product adoption and success, often in SaaS companies | Responds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting |
| Employer & Industry | Used in SaaS, cloud services, and software companies focusing on customer retention | Common in IT, software, and hardware companies providing technical assistance |
While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial advisors in America who need AI to scale and serve the millions of clients who need financial advice. Legacy software is ripe to be disrupted by AI native solutions in every industry. Financial advisor CRMs are exceptionally ready to be replaced. The two leading players have either been acquired by larger companies or received a majority PE investment. To us, that is a signal that they are busy counting their money instead of listening to customers and building better software. We launched Slant in August of 2025 and have seen exceptional growth. Over 100 firms have switched their CRM to Slant, with more migrating every day. We strive for excellence at Slant - we don't want to build something OK, we want to build something amazing. We have raving fans, which is quite a fun feeling.
At Slant, we believe that relationships matter. That's true for financial advisors to their clients, but that's also true for us and our customers. We're looking for Customer Success Managers who also believe that relationships matter and can help our customers make the most of our platform. We are looking for Customer Success Managers who want to help the amazing financial advisors using Slant. At Slant, Customer Success spans from the first onboarding call to the consistent check-ins with our customers. The goal of the CS team is to help our customers get the most value possible from Slant. Help them stay informed about new features and support customers as they navigate critical projects. Advisors are relationship people, and we want them to have a great relationship with their CSM at Slant.
Job Description1. Onboard all new customers - ensuring data is migrated, and the team is trained on how to use Slant
2. Ensure your clients are using Slant, satisfied with Slant, and getting as much value as possible from Slant. This will usually take the form of some recurring check-ins with your entire book of business.
3. Be both an advocate for our customers & a shield to our developers. Our CSMs know which things are worthy of escalating to engineering and which things can wait. They can cut through the noise of one-off emails and distill them into meaningful feature requests.
4. Be a great communicator. Our CSMs speak plainly and precisely and know their audience. Speaking to a customer and speaking with an engineer are very different, and our CSMs know how to speak both languages.
5. Become an expert on RIAs and financial advisors - you will need to know RIAs, RMDs, annual reviews, compliance, and more.
6. Collaborate with sales and support - you will need to know what the new customers are trying to achieve, set good expectations with support, and work together.