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Customer Success Jobs in Provo, UT (NOW HIRING)

Motivosity

Customer Success Manager

Lehi, UT · On-site

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Outcode Software

Customer Success Manager

Draper, UT

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Flex Dental

Customer Success Manager

Provo, UT · On-site

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

SLANT, Inc.

Customer Success Manager

Lehi, UT · On-site

Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial advisors ...

Lumion

Customer Success Manager

South Jordan, UT · On-site

Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...

Wolters Kluwer

Customer Success Manager

Draper, UT

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Draper, UT · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Draper, UT

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Draper, UT · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Slant

Customer Success Manager

Lehi, UT · On-site

$60K - $80K/yr

We're looking for Customer Success Managers who also believe that relationships matter and can help our customers make the most of our platform We are looking for Customer Success Managers who want ...

Coalition

Customer Success Manager

Provo, UT · On-site

$57K - $65K/yr

Support training & onboarding for new and existing customer success team members * Educating customers on Coalition's product, as well as how to use both our online quoting platform (for brokers) and ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

Canals

Customer Success Manager

Lehi, UT · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

NetDocuments

VP, Customer Success

Lehi, UT

Customer Success Strategy & Growth * Own the post-sale strategy across Customer Success, Renewals, and Partner Delivery Success, with accountability for gross retention, net dollar retention ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Provo, UT

Customer Success information

See Provo, UT salary details

$30.7K

$78.6K

$132.4K

How much do customer success jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer success in Provo, UT is $78,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,600.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Provo, UT?

The most popular types of Customer Success jobs in Provo, UT are:

What are popular job titles related to Customer Success jobs in Provo, UT?

For Customer Success jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in Provo, UT look for?

The top searched job categories for Customer Success jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Success jobs?

Cities near Provo, UT with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Provo, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $78,576 per year, or $37.8 per hour.

Customer Success Manager

Motivosity

Lehi, UT • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Join Motivosity as a Customer Success Manager

Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer.

About the Customer Success Manager Position

We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts. This position as a CSM is part account management, part customer service, part sales, and part operations.

Customer Success Manager Responsibilities Include:
  • Manage a large book of customer accounts
  • Facilitating customer account renewals to maximize retention
  • Communicating effectively with customers regularly and fostering strong relationships with clients
  • Improve customer engagement and outcomes by providing consultative and strategic advisory services
  • Expand customer accounts by introducing other company products and services
  • Create customer champions and advocates
Customer Success Manager Qualifications Include:
  • 1+ year of experience as a B2B Account Manager or Customer Success Manager
  • Proficiency with CRM software and account management systems
  • Great organizational and multitasking skills
  • Good communication skills, both verbal and written
  • Advanced problem solving and negotiation skills
  • Upbeat, positive, and friendly personality that energizes those around you
  • BS/BA in Business, Marketing, Finance, Economics, or related field
Perks of Being a MVer:
  • Changing the world by bringing happiness to work environments around the globe
  • Equity
  • Health Insurance and HSA
  • 401(k)
  • Dental Insurance
  • Vision Insurance
  • Team activities
  • Hybrid work flexibility
  • On site gym
  • Strong and positive work culture in an exciting startup space

Apply