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Virtual Customer Success Manager Jobs in Provo, UT

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager

Lehi, UT · On-site

$120 - $130/hr

Build trusted relationships through virtual and in‑person customer engagement. What we're looking for * 3-5 years of experience in Customer Success, Account Management, or a related post‑sale ...

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial advisors ...

Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...

Customer Success Manager

Lehi, UT · On-site

$60K - $80K/yr

We're looking for Customer Success Managers who also believe that relationships matter and can help our customers make the most of our platform We are looking for Customer Success Managers who want ...

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Customer Success Manager

Provo, UT · On-site

$57K - $65K/yr

Support training & onboarding for new and existing customer success team members * Educating ... Do not forward resumes to our email alias, employees, or other physical or virtual organization ...

AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer ...

Customer Success Manager

Provo, UT · On-site

$57K - $65K/yr

Support training & onboarding for new and existing customer success team members * Educating ... Do not forward resumes to our email alias, employees, or other physical or virtual organization ...

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Virtual Customer Success Manager information

See Provo, UT salary details

$30.7K

$78.6K

$132.4K

How much do virtual customer success manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for virtual customer success manager in Provo, UT is $78,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,600.00 per year, depending on experience, location, and employer.

What is a virtual customer success manager?

A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.

What does a virtual customer success manager do?

A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.

What are the key skills and qualifications needed to thrive as a virtual customer success manager?

To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.

What job categories do people searching Virtual Customer Success Manager jobs in Provo, UT look for?

The top searched job categories for Virtual Customer Success Manager jobs in Provo, UT are:

What cities near Provo, UT are hiring for Virtual Customer Success Manager jobs?

Cities near Provo, UT with the most Virtual Customer Success Manager job openings:

Infographic showing various Virtual Customer Success Manager job openings in Provo, UT as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $78,576 per year, or $37.8 per hour.

Customer Success Manager

Lehi, UT • Hybrid

Motivosity
Human Resources Consulting Services • 11 - 50 employees

$65K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago


Job description

Come join Motivosity as a Customer Success Manager!

Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer.

About the Customer Success Manager position

We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts. This position as a CSM is part account management, part customer service, part sales, and part operations.

Customer Success Manager responsibilities include:
  • Manage a large book of customer accounts
  • Facilitating customer account renewals to maximize retention
  • Communicating effectively with customers regularly and fostering strong relationships with clients
  • Improve customer engagement and outcomes by providing consultative and strategic advisory services
  • Expand customer accounts by introducing other company products and services
  • Create customer champions and advocates
Customer Success Manager qualifications include:
  • 1+ year of experience as a B2B Account Manager or Customer Success Manager
  • Proficiency with CRM software and account management systems
  • Great organizational and multitasking skills
  • Good communication skills, both verbal and written
  • Advanced problem solving and negotiation skills
  • Upbeat, positive, and friendly personality that energizes those around you
  • BS/BA in Business, Marketing, Finance, Economics, or related field
Perks of being a MVer:
  • Changing the world by bringing happiness to work environments around the globe
  • Equity
  • Health Insurance and HSA
  • 401(k)
  • Dental Insurance
  • Vision Insurance
  • Team activities
  • Hybrid work flexibility
  • On site gym
  • Strong and positive work culture in an exciting startup space
Employment Type: FULL_TIME