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Customer Success Associate Jobs in Riverside, CA

Riverside Payments

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Customer Service Sales Associate

Corona, CA · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

New

Riverside Payments

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Customer Service Sales Associate

Orange, CA · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

New

Riverside Payments

Be Seen First

Customer Service Sales Associate

Pomona, CA · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

New

Integrated Resources INC

Customer Service Associate

Orange, CA · On-site

$15.50 - $21.25/hr

At IRI, we know that our success is directly tied to our clients' success. This position is a front ... Qualifications * Customer Service High School (Required) * Associates Bachelors GED (Required)

Hertz

Customer Service Associate

Ontario, CA · On-site

$17.75/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue ... Be proud of our brand and the role you play in our success. * Play an active role in our ...

Hertz

Customer Service Sales Associate

Ontario, CA · On-site

$18.25/hr

The Customer Service Sales Associate consults with customers on their car rental. Maximizing ... Be proud of our brand and the role you play in our success. * Play an active role in our ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Riverside, CA

Customer Success Associate information

See Riverside, CA salary details

$19.3K

$55.3K

$97K

How much do customer success associate jobs pay per year?

As of Jul 17, 2026, the average yearly pay for customer success associate in Riverside, CA is $55,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $68,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Riverside, CA? The most popular types of Customer Success jobs in Riverside, CA are:
What are popular job titles related to Customer Success Associate jobs in Riverside, CA? For Customer Success Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Riverside, CA look for? The top searched job categories for Customer Success Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Associate jobs? Cities near Riverside, CA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Customer Service Sales Associate

Customer Service Sales Associate

Riverside Payments

Corona, CA • On-site

$75K - $95K/yr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Who we are:

What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do.

Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.

What we do:

Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.

We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Customer Service & Sales Associate Expectations:

  • Help local business owners save money on their credit card processing!
  • Prospect leads thru a combination of warm leads and referrals
  • Attend appointments set by marketing and pitch Riverside’s products and services
  • Follow Riverside’s proven sales methods to negotiate and close new deals
  • Check in with National Sales Managers for support in closing new accounts and to receive additional training
  • Follow up with leads and move them thru the sales funnel
  • Attend ongoing trainings to enhance sales skills
  • Attend AM conference calls to learn about daily bonuses and prizes
  • Remote work - from home (10%) and field sales work (90%)

Customer Service & Sales Associate Qualifications`:

Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn!

  • Customer service background (preferred)
  • Self driven, upbeat, outgoing individuals!
  • All levels of sales experience accepted, some sales experience preferred but not required!
  • Ability to network/self-market to gain self-generated leads.
  • We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest!

Customer Service & Sales Associate Position Perks:

There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together

  • 1099 Sales Associates are commission based with uncapped earnings!
  • YOU create your own schedule.
  • Weekly draw available.
  • Residual Income.
  • Recruiting bonuses & Referral Program
  • Train from home over video conference calls.
  • Remote meetings/conference calls from home and field sales work.
  • Production bonuses earned weekly.
  • $75k-95k earned yearly, with top performers making 100k +.
  • Travel expenses compensated.
  • Advancement opportunities to Territory Manager and National Sales Manager.
  • Gas reimbursement.

Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company Description

Who we are:
What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.
Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.
What we do:
Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.
We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!