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Customer Success Associate Jobs in Riverside, CA

NoGigiddy

Customer Success Specialist

Anaheim, CA · Remote

$16 - $22/hr

As a Customer Success Specialist at NoGigiddy, you'll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required - just strong communication ...

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Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

Customer Success Management Manager We're looking for problem solvers, innovators, and dreamers who ... At Alteryx, we support a growth mindset for our associates through all stages of their careers. If ...

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

The Manager role in our Customer Success Management (CSM) team is a leader and advisor to a group ... Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San ...

Foresight Sports

B2C Customer Experience

Irvine, CA

$17.50 - $21/hr

... success with Revelyst products. As a B2C Customer Experience Associate, you will provide an unparalleled customer experience that positions Revelyst brands as the #1 pick for Adventure Sports. Your ...

TaxRise

Client Success Representative

Irvine, CA

$71K - $94K/yr

ABOUT THE ROLE As a Client Success Representative - Escalations , you'll serve as a senior member ... You'll play a key role in shaping the customer journey by resolving advanced client concerns ...

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Customer Success Associate information

See Riverside, CA salary details

$19.3K

$55.3K

$97K

How much do customer success associate jobs pay per year?

As of Jun 1, 2026, the average yearly pay for customer success associate in Riverside, CA is $55,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $68,300.00 per year, depending on experience, location, and employer.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Riverside, CA? The most popular types of Customer Success jobs in Riverside, CA are:
What are popular job titles related to Customer Success Associate jobs in Riverside, CA? For Customer Success Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Riverside, CA look for? The top searched job categories for Customer Success Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Associate jobs? Cities near Riverside, CA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Riverside, CA as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,284 per year, or $26.6 per hour.

Customer Success Specialist

NoGigiddy

Anaheim, CA • Remote

$16 - $22/hr

Other

Posted 2 days ago

Job description

ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities - remote jobs, surveys, gig platforms, and financial tools - all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When our users have questions, run into issues, or need a hand - you're the person they count on. As a Customer Success Specialist at NoGigiddy, you'll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required - just strong communication, patience, and a real desire to help people succeed.
RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required - we'll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure - you don't match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16-$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.

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