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Entry Level Customer Success Jobs in Riverside, CA

Consumer Portfolio Services

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Entry Level - Customer Service/ Collector

Irvine, CA · On-site

$18 - $22/hr

... and success. If you're ready to make an impact and develop your career, CPS is the place to be ... As a key player on our team, you'll have the opportunity to connect with customers across phone ...

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$45K - $55K/yr

... customer service experience. * Well-developed multi-tasking, organizational skills, and detail orientation are key to success * Energy, motivation, enthusiasm, and integrity * Excellent written and ...

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Riverside, CA

Entry Level Customer Success information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do entry level customer success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for entry level customer success in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. Instead, AI tools are increasingly used to automate routine tasks and analyze data, allowing CSMs to focus on strategic relationship management and problem-solving. Success in this role often depends on strong communication skills and industry knowledge, which are difficult for AI to replicate fully.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

Is customer success an entry level job?

Customer success roles, including entry level positions, are often designed for candidates with little to no prior experience and focus on developing skills in communication, problem-solving, and product knowledge. Many companies offer training programs or onboarding to help new employees succeed in these roles, making them accessible to recent graduates or those transitioning into the field.

What jobs pay 4000 a week without a degree?

Entry-level customer success roles typically do not pay $4,000 per week; however, high-paying sales positions, such as enterprise account executives or SaaS sales representatives, can reach that level with experience and commissions. These roles often require strong communication skills, sales training, and sometimes certifications, and earnings depend heavily on performance and bonuses.

How to start a career in customer success?

To start a career in customer success, gain strong communication and problem-solving skills, and familiarize yourself with customer relationship management (CRM) tools. Entry-level roles often require a bachelor's degree and relevant experience in customer service or support, with opportunities for on-the-job training and certifications in customer success or related fields.
What are the most commonly searched types of Customer Success jobs in Riverside, CA? The most popular types of Customer Success jobs in Riverside, CA are:
What are popular job titles related to Entry Level Customer Success jobs in Riverside, CA? For Entry Level Customer Success jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Success jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Success jobs? Cities near Riverside, CA with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.
Entry Level - Customer Service/ Collector

Entry Level - Customer Service/ Collector

Consumer Portfolio Services

Irvine, CA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the Company:

CPS is more than just a leader in the sub-prime auto finance industry; we're a close-knit team driven by excellence, innovation, and a commitment to helping people. We offer a high-energy, supportive work environment where hard work and dedication are recognized and rewarded. At CPS, we’re all about opening doors for individuals and creating opportunities for career growth and success. If you’re ready to make an impact and develop your career, CPS is the place to be!

About the Position:

Collector – Irvine, CA (In-Office Position Only)

We're seeking a Collector who's ready to dive into a fast-paced role focused on asset protection, delinquent account management, and relationship-building with our customers. As a key player on our team, you'll have the opportunity to connect with customers across phone, chat, email and text messaging-providing them with clear compassionate, and effective communication.

*** Currently hiring positions to start 08/03/2026 ***

  • Job Type: Full-time
  • Hourly Pay: $18.00 -$22.00 with potential to earn an incentive bonus
  • Schedule: Mon-Fri, 8:00 am -5:00 pm, no weekends

Key Responsibilities:

  • Protect and recover assets by handling collections on delinquent accounts.
  • Prevent losses and control delinquent balances effectively.
  • Maintain consistent, professional communication with customers through various channels (phone, chat, email, and text)
  • Show initiative to continually learn, grow, and enhance your skills.
  • Effectively prioritize and shift focus between tasks as needed, ensuring proper attention to each responsibility without compromising quality.

What We’re Looking for in You:

  • Strong written and verbal communication skills that create positive, productive customer experiences.
  • Ability to set priorities, meet deadlines and remain focused on desired results.
  • Resilience and determination to achieve results, even when faced with challenges.
  • A team-oriented mindset that thrives in a high-energy environment.
  • Has a strong work ethic, is dependable, and is always eager to learn.
  • Basic math and computer skills, with the ability to type 30+ words per minute.
  • Highschool diploma or equivalent experience.
  • Bilingual in Spanish (a plus, with additional compensation!).

Benefits:

  • Work-Life Balance- Enjoy a consistent schedule with no split shifts and no Sundays. •
  • Supportive Culture- You’re not just an employee, you are part of an environment that values every individual.
  • Competitive Benefits- We offer a comprehensive package including 401(k), medical, dental, and vision insurance, life and disability insurance, and paid time off. Additionally, our employees enjoy a range of exclusive perks, incentives, and a competitive bonus structure designed to reward performance and dedication.

Employer Notice:

Consumer Portfolio Services, Inc. is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis or characteristics protected by law.

This job advertisement does not list all the duties of the job; it is merely a summary and other duties may be assigned.

Please be advised this job advertisement is not a contract for employment. If you are hired, your employment will be at-will. Employment is contingent upon a successful background check. Your employment can be terminated without cause or notice, for any reason, at any time, at the option of either the Company or you. Also, no management representative of the Company, except the President, has any authority to enter into any agreement contrary to that of at- will employment.

We are a nationwide Auto Finance Company.

Check our website at http://www.consumerportfolio.com/ and apply!

Company Description

Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, is a fast- paced, aggressive mid-sized company that has shown consistent revenue growth year after year. We pride ourselves on delivering the highest level of service in the Financial Services Industry that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories.