Customer Success Associate
Lansing, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Lansing, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Warren, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Warren, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Lansing, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Lansing, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Warren, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Warren, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Manager
Ann Arbor, MI · On-site
... Customer Success associates. * Conduct orientation sessions to onboard new hires and ensure a smooth transition into their roles. * Develop training materials, manuals, and resources to support ...
Customer Success Manager
Ann Arbor, MI · On-site
... Customer Success associates. * Conduct orientation sessions to onboard new hires and ensure a smooth transition into their roles. * Develop training materials, manuals, and resources to support ...
Customer Success Manager
Ann Arbor, MI · On-site
... Customer Success associates. * Conduct orientation sessions to onboard new hires and ensure a smooth transition into their roles. * Develop training materials, manuals, and resources to support ...
Quick apply
Customer Success Manager
Ann Arbor, MI · On-site
... Customer Success associates. * Conduct orientation sessions to onboard new hires and ensure a smooth transition into their roles. * Develop training materials, manuals, and resources to support ...
Customer Success Engineer
Brighton, MI · On-site
$55 - $85/hr
Summary of Functions The Customer Success Engineer manages all onsite service cases for the customer. They are the focal contact for issues that arise with the customers audio visual systems and ...
New
Customer Success Engineer
Brighton, MI · On-site
$55 - $85/hr
Summary of Functions The Customer Success Engineer manages all onsite service cases for the customer. They are the focal contact for issues that arise with the customers audio visual systems and ...
New
Associate Customer Success Manager (Audit)
Ann Arbor, MI · On-site
$71 - $131/hr
## Associate Customer Success Manager (Audit)Applyremote type: Hybridlocations: United States of America, Ann Arbor, Michigantime type: Full timeposted on: Posted Todaytime left to apply: End Date:
New
Associate Customer Success Manager (Audit)
Ann Arbor, MI · On-site
$71 - $131/hr
## Associate Customer Success Manager (Audit)Applyremote type: Hybridlocations: United States of America, Ann Arbor, Michigantime type: Full timeposted on: Posted Todaytime left to apply: End Date:
New
Customer Success Manager
Grand Rapids, MI · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...
Customer Success Manager
Grand Rapids, MI · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
As an Associate Customer Success Manager , you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their ...
Customer Success Manager
Grand Rapids, MI · On-site
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...
Customer Success Manager
Grand Rapids, MI · On-site
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Serves as a senior role on the team, bringing industry experience and mentorship of associate-level ...
Manager, Customer Success
Norway, MI · On-site
$90 - $130/hr
You'll coach and develop Customer Success Managers while partnering closely with Sales, Professional Services, Support, Product, and Finance to deliver an exceptional customer experience throughout ...
Manager, Customer Success
Norway, MI · On-site
$90 - $130/hr
You'll coach and develop Customer Success Managers while partnering closely with Sales, Professional Services, Support, Product, and Finance to deliver an exceptional customer experience throughout ...
Customer Success Advocate
Portage, MI · On-site
We're that company where people stay! We're proud to say more than 60% of our associates have more ... Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the ...
Customer Success Advocate
Portage, MI · On-site
We're that company where people stay! We're proud to say more than 60% of our associates have more ... Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the ...
Customer Success Manager
Ann Arbor, MI · On-site
$70 - $90/hr
SUMMARY The Customer Success Manager is responsible for leading and developing a high‑performing Customer Success team focused on delivering exceptional customer experiences, customer retention ...
Customer Success Manager
Ann Arbor, MI · On-site
$70 - $90/hr
SUMMARY The Customer Success Manager is responsible for leading and developing a high‑performing Customer Success team focused on delivering exceptional customer experiences, customer retention ...
Customer Success Manager
Kalamazoo, MI · On-site
$80K - $85K/yr
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI · On-site
$80K - $85K/yr
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Specialist
Detroit, MI · On-site
$52 - $75/hr
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
New
Customer Success Specialist
Detroit, MI · On-site
$52 - $75/hr
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
New
Customer Success Specialist
Detroit, MI · On-site
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Associate information
See Michigan salary details
$16.1K - $22K
6% of jobs
$22K - $27.9K
9% of jobs
$33.2K is the 25th percentile. Wages below this are outliers.
$27.9K - $33.8K
10% of jobs
$33.8K - $39.7K
9% of jobs
The median wage is $45.6K / yr.
$39.7K - $45.6K
15% of jobs
$45.6K - $51.5K
21% of jobs
$54.5K is the 75th percentile. Wages above this are outliers.
$51.5K - $57.4K
8% of jobs
$57.4K - $63.3K
13% of jobs
$63.3K - $69.3K
4% of jobs
$69.3K - $75.2K
2% of jobs
$75.2K - $81.1K
2% of jobs
$16.1K
$46.2K
$81.1K
How much do customer success associate jobs pay per year?
As of Sep 3, 2026, the average yearly pay for customer success associate in Michigan is $46,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $57,100.00 per year, depending on experience, location, and employer.
What is a customer success associate?
A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.
What is a customer success associate?
Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.
What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?
To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.
How does a customer success associate typically interact with other departments to resolve client issues?
As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.
What is the difference between Customer Success Associate vs Customer Support Specialist?
| Aspect | Customer Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer service or account management | Often a high school diploma or equivalent; customer service experience preferred |
| Work Environment | Proactive engagement with clients, focusing on retention and growth | Reactive support, resolving customer issues and inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and subscription-based companies | Common across various industries including tech, retail, and service sectors |
The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Michigan?
The most popular types of Customer Success jobs in Michigan are:
What are popular job titles related to Customer Success Associate jobs in Michigan?
For Customer Success Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Michigan look for?
The top searched job categories for Customer Success Associate jobs in Michigan are:
- Head Of Customer Success
- Founding Customer Success Manager
- Customer Success Manager Govtech
- Entry Level Customer Success Manager
- K12 Customer Success Manager
- Customer Success Consultant
- Customer Success Manager Ii
- Flexible Customer Success Manager Remote
- Customer Experience Associate
- Virtual Customer Success Manager
What cities in Michigan are hiring for Customer Success Associate jobs?
Cities in Michigan with the most Customer Success Associate job openings:
Full-time
Re-posted 8 days ago
Job description
Responsibilities
Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.
What We’re Looking For:
• Strong communication and people skills.
• A customer-first mindset and a desire to make a positive impact.
• A proactive attitude and adaptability to work in a fast-paced environment.
• Sales or customer service experience is a plus, but not required – we’ll train you!