... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Detroit, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Detroit, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Warren, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Warren, MI · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
CTIO -Activation & Customer Success - Experienced Associate
Detroit, MI · On-site
$50K - $140K/yr
Medical
Dental
Vision
Retirement
PTO
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate & Summary The Opportunity As a CTIO - Activation & Customer Success - Experienced Associate, you ...
CTIO -Activation & Customer Success - Experienced Associate
Detroit, MI · On-site
$50K - $140K/yr
Medical
Dental
Vision
Retirement
PTO
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate & Summary The Opportunity As a CTIO - Activation & Customer Success - Experienced Associate, you ...
Customer Success Specialist
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
$65K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Specialist
Detroit, MI · On-site
$65K - $70K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Quick apply
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Capture customer and market feedback and identify gaps, opportunities, and future improvements Customer Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ...
Customer Success Manager
Detroit, MI · On-site
$76K - $95K/yr
Medical
Dental
Life
Retirement
PTO
Your role at Dynatrace The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM ...
Customer Success Manager
Detroit, MI · On-site
$76K - $95K/yr
Medical
Dental
Life
Retirement
PTO
Your role at Dynatrace The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM ...
Customer Success Advisor
Livonia, MI · On-site
$16 - $20/hr
Medical
Dental
Vision
Retirement
PTO
We are seeking a Customer Success Advisor who will play a crucial role in ensuring a positive customer experience. The ideal candidate will be empathetic, knowledgeable, and solution-oriented ...
Customer Success Advisor
Livonia, MI · On-site
$16 - $20/hr
Medical
Dental
Vision
Retirement
PTO
We are seeking a Customer Success Advisor who will play a crucial role in ensuring a positive customer experience. The ideal candidate will be empathetic, knowledgeable, and solution-oriented ...
Customer Success Manager
Detroit, MI · On-site
Customer Success Manager Provide leadership to technical and office staff throughout the project management process while working closely with CEO to stay on target with client deliverables. The day ...
Customer Success Manager
Detroit, MI · On-site
Customer Success Manager Provide leadership to technical and office staff throughout the project management process while working closely with CEO to stay on target with client deliverables. The day ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible ...
Customer Success Manager
Detroit, MI · On-site
Medical
Dental
Vision
Life
Retirement
Customer Success Manager Department: NorCal & SoCal Office Supervisor: Local Specific Classification: Exempt Hours: Monday thru Friday (Occasional weekend work may be required) (Flexible ...
Senior Director of Customer Success
Troy, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Who We Are Looking For The Senior Director of Customer Success will be accountable for defining, scaling, and operating a unified Customer Success function encompassing Production Support (Tier 1 & ...
Senior Director of Customer Success
Troy, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Who We Are Looking For The Senior Director of Customer Success will be accountable for defining, scaling, and operating a unified Customer Success function encompassing Production Support (Tier 1 & ...
About The RoleAs a Customer Success Specialist under the Customer Success team at Seegrid, you will ... Bachelor 's or Associate's degree in business, communications, or a related field; a background in ...
Quick apply
About The RoleAs a Customer Success Specialist under the Customer Success team at Seegrid, you will ... Bachelor 's or Associate's degree in business, communications, or a related field; a background in ...
Customer Success Associate information
See Troy, MI salary details
$17.5K - $24K
6% of jobs
$24K - $30.4K
9% of jobs
$36.1K is the 25th percentile. Wages below this are outliers.
$30.4K - $36.8K
10% of jobs
$36.8K - $43.2K
9% of jobs
The median wage is $49.6K / yr.
$43.2K - $49.6K
15% of jobs
$49.6K - $56K
21% of jobs
$59.3K is the 75th percentile. Wages above this are outliers.
$56K - $62.5K
8% of jobs
$62.5K - $68.9K
13% of jobs
$68.9K - $75.3K
4% of jobs
$75.3K - $81.7K
2% of jobs
$81.7K - $88.1K
2% of jobs
$17.5K
$50.2K
$88.1K
How much do customer success associate jobs pay per year?
As of Aug 13, 2026, the average yearly pay for customer success associate in Troy, MI is $50,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $62,100.00 per year, depending on experience, location, and employer.
What is a customer success associate?
A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.
What is the difference between Customer Success Associate vs Customer Support Specialist?
| Aspect | Customer Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer service or account management | Often a high school diploma or equivalent; customer service experience preferred |
| Work Environment | Proactive engagement with clients, focusing on retention and growth | Reactive support, resolving customer issues and inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and subscription-based companies | Common across various industries including tech, retail, and service sectors |
The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.
What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?
To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.
How does a customer success associate typically interact with other departments to resolve client issues?
As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.
What is a customer success associate?
Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Troy, MI? The most popular types of Customer Success jobs in Troy, MI are:
What job categories do people searching Customer Success Associate jobs in Troy, MI look for? The top searched job categories for Customer Success Associate jobs in Troy, MI are:
- Customer Success Manager
- Ehr Customer Success Manager
- Graduate Customer Success Manager
- Overnight Virtual Customer Success Manager
- Customer Success Manager Remote
- Virtual Customer Success Manager
- Customer Experience Associate
- Work From Home Customer Success
- Shopify Customer Success Manager
- Telecommute Junior Customer Success Manager
What cities near Troy, MI are hiring for Customer Success Associate jobs? Cities near Troy, MI with the most Customer Success Associate job openings:
Full-time
Re-posted 22 days ago
Job description
Responsibilities
Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.
What We’re Looking For:
• Strong communication and people skills.
• A customer-first mindset and a desire to make a positive impact.
• A proactive attitude and adaptability to work in a fast-paced environment.
• Sales or customer service experience is a plus, but not required – we’ll train you!