We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
New
Customer Success Manager
Kalamazoo, MI · Remote
The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship ...
Customer Success Manager
Kalamazoo, MI · Remote
The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship ...
Shape how Genesys customers achieve measurable business outcomes by leading a high performing Customer Success team responsible for adoption, retention, and long term growth across enterprise ...
Shape how Genesys customers achieve measurable business outcomes by leading a high performing Customer Success team responsible for adoption, retention, and long term growth across enterprise ...
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
Senior Customer Success Manager - Market Access
Ann Arbor, MI · Remote
$94K - $118K/yr
We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships ...
Senior Customer Success Manager - Market Access
Ann Arbor, MI · Remote
$94K - $118K/yr
We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships ...
Senior Customer Success Manager - Market Access
Ann Arbor, MI · Remote
$94K - $118K/yr
We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships ...
Senior Customer Success Manager - Market Access
Ann Arbor, MI · Remote
$94K - $118K/yr
We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships ...
EMS Customer Success Consultant
Frankenmuth, MI · On-site +1
$43K - $50K/yr
Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates ... Use tools like CRM and Jira to track progress, client engagement, and initiatives * Create polished ...
EMS Customer Success Consultant
Frankenmuth, MI · On-site +1
$43K - $50K/yr
Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates ... Use tools like CRM and Jira to track progress, client engagement, and initiatives * Create polished ...
Advocate for customer success and adoption. * Partner with Carbyne's sales team to develop a plan for customer success and expansion to achieve growth goals. * Identify upsell opportunities and ...
Advocate for customer success and adoption. * Partner with Carbyne's sales team to develop a plan for customer success and expansion to achieve growth goals. * Identify upsell opportunities and ...
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Quick apply
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Embrace remote work, with occasion travel. If you're ready to contribute to a culture of trust ...
Senior Customer Success Manager, State Implementations Are you passionate about education and data ... Embrace remote work, with occasion travel. If you're ready to contribute to a culture of trust ...
APX Next Customer Success Advocate
Three Rivers, MI · Remote
$100K - $120K/yr
Department Overview The Motorola Solutions Customer Success Team empowers our customers to identify ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...
APX Next Customer Success Advocate
Three Rivers, MI · Remote
$100K - $120K/yr
Department Overview The Motorola Solutions Customer Success Team empowers our customers to identify ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...
Requirements What you bring * 10+ years of professional experience in client success , customer ... You'll enjoy remote flexibility, autonomy, and thesatisfaction of creating measurable impact in ...
Requirements What you bring * 10+ years of professional experience in client success , customer ... You'll enjoy remote flexibility, autonomy, and thesatisfaction of creating measurable impact in ...
The Customer Success Manager, Proactive Services plays a key role in supporting customers' innovation and transformation journeys by ensuring they realize maximum value from our Hardware Maintenance ...
The Customer Success Manager, Proactive Services plays a key role in supporting customers' innovation and transformation journeys by ensuring they realize maximum value from our Hardware Maintenance ...
Remote Customer Service Representative
Lansing, MI · Remote
$16.25 - $22/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Remote Customer Service Representative
Lansing, MI · Remote
$16.25 - $22/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Remote Customer Service Representative
Jackson, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Jackson, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Flint, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Flint, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Ann Arbor, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Ann Arbor, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Canton, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Canton, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Waterford, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Waterford, MI · Remote
$20/hr
... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Success information
What is a Remote Customer Success job?
A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.
What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?
Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?
To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.
What are the most commonly searched types of Customer Success jobs in Michigan? The most popular types of Customer Success jobs in Michigan are:
What are popular job titles related to Remote Customer Success jobs in Michigan? For Remote Customer Success jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Michigan look for? The top searched job categories for Remote Customer Success jobs in Michigan are:
What cities in Michigan are hiring for Remote Customer Success jobs? Cities in Michigan with the most Remote Customer Success job openings:
Full-time
Posted 2 days ago
New
Job description
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.
If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.
- Strong communication and interpersonal skills
- Customer service, hospitality, retail, sales, or call center experience preferred
- Comfortable using Zoom, email, and computer applications
- Self-motivated and coachable
- Ability to work independently in a remote environment
- High school diploma or equivalent