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Remote Customer Success Jobs in Rochester Hills, MI

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Success information

See Rochester Hills, MI salary details

$29.9K

$76.5K

$128.9K

How much do remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer success in Rochester Hills, MI is $76,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Rochester Hills, MI? The most popular types of Customer Success jobs in Rochester Hills, MI are:
What job categories do people searching Remote Customer Success jobs in Rochester Hills, MI look for? The top searched job categories for Remote Customer Success jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Remote Customer Success jobs? Cities near Rochester Hills, MI with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Rochester Hills, MI as of May 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $76,457 per year, or $36.8 per hour.
Remote Client Success & Solutions Specialist

Remote Client Success & Solutions Specialist

Brighter Logistics

Fraser, MI • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading logistics company is seeking a Remote Customer Solutions Specialist to provide exceptional customer service. You will be the main point of contact for clients, ensuring their satisfaction by assisting with inquiries and resolving concerns. Ideal candidates will have strong communication skills and at least 2 years of customer service experience.

This full-time, remote position offers flexibility and the chance to contribute to a dynamic team. Join us in enhancing the shipping experience for our clients! #J-18808-Ljbffr

Apply