ZipRecruiter

Log In

2

Remote Customer Success Jobs in Adrian, MI (NOW HIRING)

sauder

Customer Success Project Manager

Archbold, OH · Remote

$57K - $76K/yr

The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...

sauder

Customer Success Project Manager

Archbold, OH · Remote

$57K - $76K/yr

The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...

Liveops

Remote Customer Service Representative

Toledo, OH · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Huntington

Private Bank Analyst

Toledo, OH · On-site +1

Demonstrated success working with high net worth banking customers * Proven ability to build strong ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

The N2 Company

Appointment Setter

Toledo, OH · Remote

$15/hr

... success from day one. In this fast-paced, high-volume role, you'll connect with B2B prospects ... This is a fully remote part-time position working up to 28 hours per week. Interviews will be ...

next page

Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Adrian, MI

Remote Customer Success information

See Adrian, MI salary details

$29.1K

$74.5K

$125.5K

How much do remote customer success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote customer success in Adrian, MI is $74,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $88,800.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Adrian, MI?

The most popular types of Customer Success jobs in Adrian, MI are:

What job categories do people searching Remote Customer Success jobs in Adrian, MI look for?

The top searched job categories for Remote Customer Success jobs in Adrian, MI are:

What cities near Adrian, MI are hiring for Remote Customer Success jobs?

Cities near Adrian, MI with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Adrian, MI as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,485 per year, or $35.8 per hour.

Customer Success Project Manager

sauder

Archbold, OH • Remote

$57K - $76K/yr

Full-time

Posted 17 days ago

Job description

The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional execution. This role works closely with the Sales Manager, Merchant, and internal and external teams to effectively manage the account, including internal functions, customer needs, item execution, product launches, and post-launch performance. 

KEY RESPONSIBILITIES

  • Serve as the primary day-to-day internal business lead for the key account, build strong relationships with Manager, Merchants, and key stakeholders. 
  • Partner with the National Accounts Manager or Sales Director to execute customer strategies to achieve sales, profitability, and growth objectives. 
  • Organize and manage external meetings with customer. Will require both virtual meetings and travel to customer when necessary. 
  • Anticipate customer and business needs, coordinate account activities, and ensure timely execution of pricing, item setup, reporting, customer maintenance, and business review deliverables. 
  • Drive new product development initiatives from concept through launch and post-launch evaluation. 
  • Lead cross-functional teams to ensure alignment and successful execution of customer and product initiatives. 
  • Proactively identify opportunities and risks, and drive actions to resolution. 
  • Analyze sales, pricing, margin, inventory, and product performance data to support business decisions and recommendations. 
  • Manage customer forecast model, working with internal and customer demand planning teams. 
  • Ensure alignment between customer's objectives and internal execution from project initiation through completion. 

QUALIFICATIONS 

Essential Knowledge & Skills

  • Exceptional attention to detail, accuracy, organization, follow-through, and accountability. 
  • Strong written, verbal, presentation, and customer-facing communication skills. 
  • Proactive mindset with the ability to anticipate needs, identify issues, and action next steps without prompting. 
  • Strong customer relationship management, business acumen, analytical capability, and problem-solving skills. 
  • Ability to influence without direct authority and collaborate effectively across cross-functional teams. 
  • Ability to interpret sales, pricing, margin, inventory, and product performance data to support recommendations. 
  • Proficiency with Microsoft Office applications and ability to learn additional customer and reporting systems. 

Education & Experience

  • Bachelor’s Degree in Business or related field preferred.
  • Three or more years of experience in sales, account management, product or project management, customer business management, or related business functions. 
  • Experience working with large retail customers preferred. 
  • Demonstrated success managing multiple priorities, deadlines, customer needs, and cross-functional stakeholders in a fast-paced environment. 

PAY SUMMARY

Expected offer range: $57,000-$76,000/year. The actual salary will be based on factors such as location, relevant experience, and skills. The Max salary listed is not the top of the salary band.

Apply