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Customer Success Manager Remote Jobs in Adrian, MI

sauder

Customer Success Project Manager

Archbold, OH · Remote

$57K - $76K/yr

The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...

sauder

Customer Success Project Manager

Archbold, OH · Remote

$57K - $76K/yr

The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...

HMG Careers

Sales Manager Remote

Manitou Beach, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Toledo, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Danfoss

Account Manager - Remote

Maumee, OH · On-site +1

Remote Job Title: Account Manager - Remote The Impact You'll Make Danfoss is seeking an Account ... customer and Danfoss, ensuring their needs are met and their success is our priority. What You'll ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Liveops

Remote Customer Service Representative

Toledo, OH · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Datavant

Outpatient Coding Consultant - Remote

Toledo, OH · Remote

$18.50 - $23.25/hr

This role is fully remote with a flexible schedule, allowing you to help shape the future of health ... Adhere to the American Health Information Management Association's code of ethics. * Be customer ...

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$16.50/hr

... with CRM systems or application processing platforms Work Environment · Fully remote (work from home) · Structured, process-driven role with consistent daily tasks · Supportive team focused on ...

HMG Careers

Remote Client Sales Advocate

Jackson, MI · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Toledo, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Lone Star Careers

Remote Sales Rep

Toledo, OH · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Whitehouse, OH · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Maumee, OH · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Berkey, OH · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Adrian, MI

Customer Success Manager Remote information

See Adrian, MI salary details

$29.1K

$74.5K

$125.5K

How much do customer success manager remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success manager remote in Adrian, MI is $74,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $88,800.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What cities near Adrian, MI are hiring for Customer Success Manager Remote jobs?

Cities near Adrian, MI with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Adrian, MI as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,485 per year, or $35.8 per hour.

Customer Success Project Manager

sauder

Archbold, OH • Remote

$57K - $76K/yr

Full-time

Posted 17 days ago

Job description

The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional execution. This role works closely with the Sales Manager, Merchant, and internal and external teams to effectively manage the account, including internal functions, customer needs, item execution, product launches, and post-launch performance. 

KEY RESPONSIBILITIES

  • Serve as the primary day-to-day internal business lead for the key account, build strong relationships with Manager, Merchants, and key stakeholders. 
  • Partner with the National Accounts Manager or Sales Director to execute customer strategies to achieve sales, profitability, and growth objectives. 
  • Organize and manage external meetings with customer. Will require both virtual meetings and travel to customer when necessary. 
  • Anticipate customer and business needs, coordinate account activities, and ensure timely execution of pricing, item setup, reporting, customer maintenance, and business review deliverables. 
  • Drive new product development initiatives from concept through launch and post-launch evaluation. 
  • Lead cross-functional teams to ensure alignment and successful execution of customer and product initiatives. 
  • Proactively identify opportunities and risks, and drive actions to resolution. 
  • Analyze sales, pricing, margin, inventory, and product performance data to support business decisions and recommendations. 
  • Manage customer forecast model, working with internal and customer demand planning teams. 
  • Ensure alignment between customer's objectives and internal execution from project initiation through completion. 

QUALIFICATIONS 

Essential Knowledge & Skills

  • Exceptional attention to detail, accuracy, organization, follow-through, and accountability. 
  • Strong written, verbal, presentation, and customer-facing communication skills. 
  • Proactive mindset with the ability to anticipate needs, identify issues, and action next steps without prompting. 
  • Strong customer relationship management, business acumen, analytical capability, and problem-solving skills. 
  • Ability to influence without direct authority and collaborate effectively across cross-functional teams. 
  • Ability to interpret sales, pricing, margin, inventory, and product performance data to support recommendations. 
  • Proficiency with Microsoft Office applications and ability to learn additional customer and reporting systems. 

Education & Experience

  • Bachelor’s Degree in Business or related field preferred.
  • Three or more years of experience in sales, account management, product or project management, customer business management, or related business functions. 
  • Experience working with large retail customers preferred. 
  • Demonstrated success managing multiple priorities, deadlines, customer needs, and cross-functional stakeholders in a fast-paced environment. 

PAY SUMMARY

Expected offer range: $57,000-$76,000/year. The actual salary will be based on factors such as location, relevant experience, and skills. The Max salary listed is not the top of the salary band.

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