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Weekend Customer Success Manager Jobs in Michigan

Clarivate

Customer Success Manager

Ann Arbor, MI · On-site

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Clarivate

Customer Success Manager

Ann Arbor, MI · Hybrid

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

SWBC

Customer Success Manager

Grand Rapids, MI · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

BS&A Software

Customer Success Manager

Bath, MI · On-site

Customer Success Manager (Hybrid) Department:Customer Success Position Type:Full-Time Years of Experience:3+ Travel Requirements:~30% Company Overview: BS&A Software, a leading software organization ...

SCIOMETRIX INC

Customer Success Manager

Royal Oak, MI · On-site

$80K - $90K/yr

Vision insurance Customer Success Manager Location: Royal Oak, Michigan (Onsite) Experience: 5+ Years. 50% travel Employment Type: Full-Time About Sciometrix At Sciometrix, our goal is to deliver the ...

A2MAC1

Customer Success Manager

Detroit, MI · On-site

Develop and manage detailed project schedules while taking ownership of project execution and controlling responsibilities * Collaborate closely with Sales, Product Development, and Customer Success ...

A2MAC1

Customer Success Manager

Detroit, MI

Develop and manage detailed project schedules while taking ownership of project execution and controlling responsibilities * Collaborate closely with Sales, Product Development, and Customer Success ...

A2MAC1

Customer Success Manager

Detroit, MI · On-site

Develop and manage detailed project schedules while taking ownership of project execution and controlling responsibilities * Collaborate closely with Sales, Product Development, and Customer Success ...

Genesys

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

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All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Michigan

Weekend Customer Success Manager information

What jobs pay 4000 a week without a degree?

A Weekend Customer Success Manager typically earns less than $4,000 weekly, as customer success roles often pay between $50,000 and $80,000 annually. High-paying jobs that can reach or exceed $4,000 per week without a degree include sales positions like real estate brokers, certain skilled trades such as electricians or plumbers, and entrepreneurial ventures like starting a business or freelancing in high-demand fields. Success in these roles often depends on experience, skills, and performance rather than formal education.

How can I make 2000 a week working from home?

A Weekend Customer Success Manager can potentially earn $2,000 weekly by working full-time hours, providing excellent customer support, and gaining experience in client retention and communication skills. Increasing your hourly rate through certifications or specialized knowledge and working efficiently during weekends can help reach this income level.

How much do CSMs usually make?

Customer Success Managers (CSMs) typically earn between $50,000 and $90,000 annually, with salaries varying based on experience, industry, and location. Many CSMs also receive bonuses or commissions, especially in SaaS and tech sectors, and strong communication skills and certifications can influence compensation.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and human judgment. AI tools can assist CSMs by automating routine tasks and providing data insights, but the core responsibilities of managing customer success remain human-centric. CSMs who develop skills in data analysis, communication, and technology will continue to be valuable in the evolving customer service landscape.
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Weekend Customer Success Manager jobs near you
Customer Success Manager

Customer Success Manager

Streamline Healthcare Solutions

Kalamazoo, MI

$70K - $95K/yr

Full-time

Posted 7 days ago

Job description

Job Description:

About Streamline Healthcare Solutions:

Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.

Our mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation's premier behavioral health organizations using the latest web-based technology.

Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.

The salary range for this position is $70,000 - $95,000 per year DOE. Employment visa sponsorship is not available for this position.

Job Summary for the Customer Success Manager

Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge, serve as an advocate and voice of the customer and coordinate across teams to ensure an exceptional customer experience.

Job Responsibilities for the Customer Success Manager

Manage multiple customer accounts:

Understand customer needs and priorities

Manage projects to ensure deliverables are met

Regular meetings to stay up to date with customer needs

Provide product and industry consultation

Facilitate timely access to resources needed

Facilitate sales of added functionality and modules to increase the customer's efficiency.

Frequent communication and meetings with other team members including product managers, developers, testers and other internal staff.

Maintain customer retention

Customer Satisfaction Rating of 85% or greater

Job Requirements for the Customer Success Manager

Bachelor's degree or higher in a related field.

Prior experience as a Customer Success Manager is desirable.

Experience in Project Management and Change Management

Leadership and Team Building Skills

Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred.

Excellent interpersonal skills and effective written and oral communication skills.

Innovative

Critical thinking, problem solving abilities.

Willingness to travel up to 20%.

Willingness to work alternate schedules, as required.


Streamline Healthcare Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.

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