Customer Service Representative
$17 - $19/hr
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter ...
$17 - $19/hr
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter ...
$17 - $19/hr
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter ...
$45K - $50K/yr
Looking to hire a customer service representative. Job responsibilities include: * Manage customer service relations. * Quote items for sale via telephone and email. * Prepare estimates in QuickBooks.
Quick apply
$45K - $50K/yr
Looking to hire a customer service representative. Job responsibilities include: * Manage customer service relations. * Quote items for sale via telephone and email. * Prepare estimates in QuickBooks.
Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job opportunity! Salary/Pay Rate/Compensation: $17.25/hour to start (will increase to $18.25/hr ...
Quick apply
Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job opportunity! Salary/Pay Rate/Compensation: $17.25/hour to start (will increase to $18.25/hr ...
Skokie, IL · On-site
$50K/yr
) Looking to hire a customer service representative. Job responsibilities include: * Manage customer service relations. * Quote items for sale via telephone and email. * Prepare estimates in QuickBooks.
Skokie, IL · On-site
$50K/yr
) Looking to hire a customer service representative. Job responsibilities include: * Manage customer service relations. * Quote items for sale via telephone and email. * Prepare estimates in QuickBooks.
Lombard, IL · On-site
$17 - $19/hr
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter ...
Lombard, IL · On-site
$17 - $19/hr
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter ...
Morton Grove, IL · Hybrid
$21 - $24/hr
Specifically, the CSR role is focused on trouble shooting inquiries that are related to orders, backorders, ETA's and tracking. The expectation of the CSR is to always provide complete resolution on ...
Quick apply
Morton Grove, IL · Hybrid
$21 - $24/hr
Specifically, the CSR role is focused on trouble shooting inquiries that are related to orders, backorders, ETA's and tracking. The expectation of the CSR is to always provide complete resolution on ...
Schaumburg, IL · On-site
$50K - $60K/yr
Support the Corporate Account Lead and our most complex and demanding customers by providing excellent customer service - entering orders, answering emails, running reports, fixing pricing errors ...
Quick apply
Schaumburg, IL · On-site
$50K - $60K/yr
Support the Corporate Account Lead and our most complex and demanding customers by providing excellent customer service - entering orders, answering emails, running reports, fixing pricing errors ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
$16 - $21.75/hr
... customers through informative, efficient and friendly service.The right candidate must have the ability to multi-task and take on anything given, capable of working under pressure, highly detail ...
$16 - $21.75/hr
... customers through informative, efficient and friendly service.The right candidate must have the ability to multi-task and take on anything given, capable of working under pressure, highly detail ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Chicago, IL · On-site
$15.50 - $16.50/hr
Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...
Lincolnwood, IL · On-site
$16 - $21.75/hr
... customers through informative, efficient and friendly service.The right candidate must have the ability to multi-task and take on anything given, capable of working under pressure, highly detail ...
Lincolnwood, IL · On-site
$16 - $21.75/hr
... customers through informative, efficient and friendly service.The right candidate must have the ability to multi-task and take on anything given, capable of working under pressure, highly detail ...
Responsibilities Customer Service Operations * Lead and supervise a team of 8-10 Customer Service Associates, providing direction, coaching, and support to ensure high performance and professional ...
Responsibilities Customer Service Operations * Lead and supervise a team of 8-10 Customer Service Associates, providing direction, coaching, and support to ensure high performance and professional ...
Rosemont, IL · On-site
Customer Service Lead The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital ...
Rosemont, IL · On-site
Customer Service Lead The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital ...
Bolingbrook, IL · On-site
$15.75 - $21.50/hr
We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with ...
Bolingbrook, IL · On-site
$15.75 - $21.50/hr
We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with ...
Overview Now Hiring - Customer Service Representative Precision Today is a trusted home service provider serving Franklin Park homeowners with dependable plumbing, HVAC, sewer, drains and electrical ...
Overview Now Hiring - Customer Service Representative Precision Today is a trusted home service provider serving Franklin Park homeowners with dependable plumbing, HVAC, sewer, drains and electrical ...
Rosemont, IL · On-site
$110K - $130K/yr
The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital channels. This role helps ...
Rosemont, IL · On-site
$110K - $130K/yr
The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital channels. This role helps ...
$9.87 - $11.43
2% of jobs
$11.43 - $12.98
4% of jobs
$12.98 - $14.54
11% of jobs
$15.40 is the 25th percentile. Wages below this are outliers.
$14.54 - $16.09
15% of jobs
The median wage is $17.52 / hr.
$16.09 - $17.65
20% of jobs
$17.65 - $19.20
15% of jobs
$20.27 is the 75th percentile. Wages above this are outliers.
$19.20 - $20.76
13% of jobs
$20.76 - $22.31
7% of jobs
$22.31 - $23.86
6% of jobs
$23.86 - $25.42
4% of jobs
$25.42 - $26.97
3% of jobs
$9
$18
$26
Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

$17 - $19/hr
Full-time, Contractor, Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
6.8
Based on 73 frontline employees who took The Breakroom Quiz
180th of 278 rated repair and maintenance companies
Call Center Customer Service Representative, 2nd Shift
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. The pay range for this position is $17.00-$19.00, depending on experience.
This position will require 3-4 weeks of training during the first shift before the schedule will be completely second shift scheduling.
ResponsibilitiesHiring immediately for second shift, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight.
At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.
EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Advertising Tags#LI-DV1
CCC1
#LI-ONSITE
Employment Type: OTHERGet the full story on Breakroom