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Customer Service Jobs in Addison, IL (NOW HIRING)

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Customer Service Representative Our client is seeking a Customer Service Representative to join their growing team. This position is responsible for delivering an exceptional customer experience by ...

Customer Service Associate

Elmwood Park, IL

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Bridgeview, IL · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Chicago, IL

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Des Plaines, IL

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Deerfield, IL

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Morton Grove, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wilmette, IL

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Elgin, IL

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Morton Grove, IL

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Buffalo Grove, IL · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Niles, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Chicago, IL

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Customer Service information

See Addison, IL salary details

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$26

How much do customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the best paying customer service jobs?

High-paying customer service roles include positions such as customer service managers, technical support managers, and client services directors, often requiring leadership skills and industry experience. These roles typically offer higher salaries due to increased responsibilities, specialized knowledge, and the need for strong communication and problem-solving skills.

How can I make 2000 a week working from home?

Customer service roles that pay $2,000 a week typically require full-time hours, experience, and strong communication skills. High-paying positions may involve specialized knowledge, certifications, or working for companies with premium customer support services, often with flexible schedules and the use of tools like CRM software.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What type of jobs are customer service?

Customer service jobs involve assisting customers by answering questions, resolving issues, and providing support through various channels such as phone, email, or chat. These roles often require good communication skills, patience, and familiarity with customer management tools or software. They can be found in industries like retail, healthcare, finance, and technology, and may include positions such as representatives, support agents, or client service specialists.

What do you do in a customer service job?

A customer service job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It often requires good communication skills, patience, and familiarity with tools like customer management software. The goal is to ensure customer satisfaction and maintain positive relationships.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What jobs make $3,000 a month without a degree?

Customer service roles such as call center agents, sales representatives, and remote support specialists can earn around $3,000 monthly without a degree, especially with experience and strong communication skills. These jobs often require proficiency in computer use, problem-solving, and customer interaction, and may involve shift work or remote work environments.

What's a good job for overthinkers?

Customer service roles can be suitable for overthinkers because they often involve routine interactions, clear procedures, and problem-solving tasks. These jobs typically require strong communication skills and patience, and they may offer structured environments that reduce uncertainty. However, individuals should consider their comfort with multitasking and handling customer concerns when choosing this role.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What jobs pay 4000 a week without a degree?

Customer service roles typically do not pay $4,000 a week without advanced skills or management responsibilities. High-paying jobs in this field usually require experience, specialized training, or supervisory positions, but most standard customer service jobs pay less than that amount weekly. For higher earnings, roles such as customer service managers or sales directors may reach or exceed this level, often requiring leadership skills and industry knowledge.
What are the most commonly searched types of Customer Service jobs in Addison, IL? The most popular types of Customer Service jobs in Addison, IL are:
What cities near Addison, IL are hiring for Customer Service jobs? Cities near Addison, IL with the most Customer Service job openings:
Infographic showing various Customer Service job openings in Addison, IL as of July 2026, with employment types broken down into 90% Full Time, 2% Part Time, 2% Temporary, and 6% Contract. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

DXP Enterprises, Inc.

Addison, IL • On-site

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


DXP Enterprises rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

147th of 238 rated repair and maintenance companies


Job description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Summary:
Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone orders, checking availability of stock and shipping dates, quoting prices, filling order to customer specifications and processing sales data via computer, assisting the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the Customer Service Representative include, but are not limited to:
  • Responding to customer inquiries regarding company products and services
  • Processing customer orders
  • Checking availability of stock and shipping dates
  • Quoting prices, filling orders to customer specifications and processing sales data via computer
  • Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Customer Service Representative include, but are not limited to:
  • 1 year of distribution knowledge preferred
  • Excellent communication skills
  • Must be able to type 50+ words per minute
  • Should be enthusiastic and able to work independently
  • Must have experience performing a majority of the functions
  • Prior customer service experience
  • Data entry skills, organization, multi-tasking and customer focus is required
  • Regular in-person attendance required

Additional Information:
  • Compensation Range: $20-$28/hour based on experience
  • Physical Demand: N/A
  • Working Conditions: Office Environment
  • Training/Certifications: N/A
  • Shift Time/Overtime: Normal in-person business hours Monday-Friday 8:30am -5:00pm
  • Travel: N/A
  • Education: Bachelor's degree preferred

#LI-YH1 #zryh
Location: USA:IL:Addison
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

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