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Customer Service Jobs in Addison, IL (NOW HIRING)

Ebco Inc

Customer Service Manager

Elgin, IL · On-site

Description Job Overview The Customer Service Manager will lead our Account Management Department and mentor our Account Management Team with a focus on providing world-class customer service. The

Greif, Inc.

Customer Service Manager

Carol Stream, IL · On-site

$90K - $153K/yr

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and

Insperity

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

General information Client / Corporate Client Work Mode In-Office Name Customer Service Representative Job ID 21922 City Chicago Published date 23-Jun-2026 State Illinois Country United States

R+L Carriers

Customer Service Clerk

Wheeling, IL · On-site

$20.42/hr

R+L Carriers is seeking a Customer Service Representative to work at our Wheeling, IL Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist

Insperity

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

Description & Requirements Customer Service Representative Are you passionate about helping customers and creating exceptional service experiences? We are seeking a Customer Service Representative

Vixxo

Customer Service Representative

Lombard, IL

$15.75 - $21.50/hr

Company Description Be part of our growth story! Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that's committed to helping some of the most

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All JobsCustomer Service JobsCustomer Service Jobs in Addison, IL

Customer Service information

See Addison, IL salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the best paying customer service jobs?

High-paying customer service roles include positions such as customer service managers, technical support managers, and client services directors, often requiring leadership skills and industry experience. These roles typically offer higher salaries due to increased responsibilities, specialized knowledge, and the need for strong communication and problem-solving skills.

How can I make 2000 a week working from home?

Customer service roles that pay $2,000 a week typically require full-time hours, experience, and strong communication skills. High-paying positions may involve specialized knowledge, certifications, or working for companies with premium customer support services, often with flexible schedules and the use of tools like CRM software.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What type of jobs are customer service?

Customer service jobs involve assisting customers by answering questions, resolving issues, and providing support through various channels such as phone, email, or chat. These roles often require good communication skills, patience, and familiarity with customer management tools or software. They can be found in industries like retail, healthcare, finance, and technology, and may include positions such as representatives, support agents, or client service specialists.

What do you do in a customer service job?

A customer service job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It often requires good communication skills, patience, and familiarity with tools like customer management software. The goal is to ensure customer satisfaction and maintain positive relationships.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What jobs make $3,000 a month without a degree?

Customer service roles such as call center agents, sales representatives, and remote support specialists can earn around $3,000 monthly without a degree, especially with experience and strong communication skills. These jobs often require proficiency in computer use, problem-solving, and customer interaction, and may involve shift work or remote work environments.

What's a good job for overthinkers?

Customer service roles can be suitable for overthinkers because they often involve routine interactions, clear procedures, and problem-solving tasks. These jobs typically require strong communication skills and patience, and they may offer structured environments that reduce uncertainty. However, individuals should consider their comfort with multitasking and handling customer concerns when choosing this role.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What jobs pay 4000 a week without a degree?

Customer service roles typically do not pay $4,000 a week without advanced skills or management responsibilities. High-paying jobs in this field usually require experience, specialized training, or supervisory positions, but most standard customer service jobs pay less than that amount weekly. For higher earnings, roles such as customer service managers or sales directors may reach or exceed this level, often requiring leadership skills and industry knowledge.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Addison, IL? The most popular types of Customer Service jobs in Addison, IL are:
What are popular job titles related to Customer Service jobs in Addison, IL? For Customer Service jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Addison, IL look for? The top searched job categories for Customer Service jobs in Addison, IL are:
What cities near Addison, IL are hiring for Customer Service jobs? Cities near Addison, IL with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Addison, IL as of July 2026, with employment types broken down into 90% Full Time, 2% Part Time, 2% Temporary, and 6% Contract. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Roto-Rooter Services Company

Lombard, IL • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Roto-Rooter rating

6.7

Company rating: 6.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

159th of 238 rated repair and maintenance companies

Job description

Overview
Call Center Customer Service Representative, 2nd Shift
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. The pay range for this position is $17.00-$19.00, depending on experience.
This position will require 3-4 weeks of training during the first shift before the schedule will be completely second shift scheduling.
Responsibilities
Hiring immediately for second shift, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight.
  • Be the first point of contact with our customers.
  • Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
  • Data entry, including customer contact information and relevant details concerning their plumbing problems.
  • Schedule a service call based on customer's availability and convenience.
  • Discuss additional services and products we have available that may be helpful.
  • Be a trusted informational resource for Roto-Rooter customers.

Requirements
  • Bilingual skills are a plus!
  • Strong customer service focus
  • AS400 knowledge is preferred
  • Prior call center experience is helpful
  • Able to work in a fast-paced environment
  • Excellent oral and written communication skills
  • A working knowledge of Microsoft Word and Excel programs
  • Self-starter who is organized and thorough with attention to detail

Benefits
At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:
  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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