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Customer Service Training Manager Jobs (NOW HIRING)

Hyve Solutions

Training Manager

Olive Branch, MS

$100K - $120K/yr

@HYVE Solutions, missions to help customers, business partners, and employees achieve success ... Training Instructor: Conducts supervisory, management or nontechnical skills training courses for ...

Behavior Frontiers

Training Manager

Los Angeles, CA · On-site

$80 - $90K/hr

... services that create meaningful, lasting change for clients and their families. We prioritize ... We're looking for a Training Manager who is passionate about shaping the next generation of ABA ...

Goldbelt, Inc.

Training Manager

Quantico, VA · On-site

Nisga'a CIOPS delivers cleared professionals to support civilian and DoD customers worldwide across ... The Training Manager is responsible for designing, developing, and delivering formal and informal ...

Interlude Coffee & Tea

Training Manager

New York, NY

$25 - $30/hr

The Barista Trainer exists to take our training program to the next level -- organizing it ... Observe staff closely during service and correct deviations * Work across both locations to ensure ...

Sagility LLC

Training Manager

Sagility combines industry-leading technology and transformation-driven BPM services with decades ... Partnering with Geo Leads to manage training programs and the learning experience for learners for ...

Nisga'a Ciops

Training Manager

Quantico, VA · On-site

Nisga'a CIOPS delivers cleared professionals to support civilian and DoD customers worldwide across ... The Training Manager is responsible for designing, developing, and delivering formal and informal ...

1915 South / Ashley

Regional Training Manager

Greensboro, NC · On-site

$58K - $72K/yr

Regional Training Manager Join our winning team, 1915 South, as a Regional Training Manager. 1915 ... Our company is focused on employee growth and development, providing exceptional customer service ...

1915 South / Ashley

Regional Training Manager

Pensacola, FL · On-site

$56K - $70K/yr

Regional Training Manager Join our winning team, 1915 South, as a Regional Training Manager. 1915 ... Our company is focused on employee growth and development, providing exceptional customer service ...

RIDE Mobility

Technical Training Manager

Pasadena, CA · On-site

We are seeking a hardworking technical training Manager for Customer Service Department to lead design and delivery of technical training programs. This role will involve designing, developing, and ...

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Customer Service Training Manager information

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How much do customer service training manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer service training manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Training Manager vs Customer Service Representative?

AspectCustomer Service Training ManagerCustomer Service Representative
Required CredentialsBachelor's degree, training certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, training sessions, managementCall centers, retail stores, customer support centers
Employer & Industry UsageCompanies focusing on employee development and trainingCustomer-facing roles across various industries

The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.

What cities are hiring for Customer Service Training Manager jobs? Cities with the most Customer Service Training Manager job openings:
What states have the most Customer Service Training Manager jobs? States with the most job openings for Customer Service Training Manager jobs include:
Customer Service Training Manager jobs near you
Infographic showing various Customer Service Training Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Training Manager

Training Manager

Hyve Solutions

Olive Branch, MS

$100K - $120K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 28 days ago

Hyve Solutions rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

101st of 139 rated electronics manufacturers

Job description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Training Instructor: Conducts supervisory, management or nontechnical skills training courses for internal staff. Uses needs assessment tools to determine effectiveness of proposed training programs. Interacts with functional organizations to develop specifications for content of courses. Prepares lesson plans including the method, media, and documentation to be presented. Instructs participants in classroom lectures and/or group sessions. Conducts follow up to determine applicability of course material.

Pay:$100,000.00 - $120,000.00 per year

Job description:

Hyve Solutions Overview:

Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, social media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!

Job Description:

Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment with responsibilities that include managing all aspects of the quality control production process, fall-out, audits and ISO; ensuring that division and departmental practices comply with company requirements; achieve stated objectives and meet current ISO standards.

Responsibilities:

Train new hires with no or little assemble experience. Cross train people to allow flexibility specially for OT Training program manager; will work closely with HR and Mfg and Eng managers to certify operators and develop plan to encourage cross training by providing incentives.

  • Analyze and identify the need for technical training in the company.
  • Communicate with the employees and discuss with them the technical issues all are facing.
  • Develop training material including outlines, handouts, and other exercises.
  • Coordinate with industry experts for conducting classroom-style training and workshops.
  • Schedule training sessions through e-learning platforms.
  • Ensure all newly hired employees are given the sales training.
  • Evaluate the job performance of employees to determine the effects of training after the end of each session.
  • Collect feedback from trainers and trainees and make necessary recommendations to make the training programs better.
  • Collaborate with contractors hired for specialized training programs

Qualifications

  • BS in Information Technology, Human Resource or related field. Bachelor's degree in Education (B.Ed) will be preferred
  • Proven 3-5 years of experience as a Training Specialistor Technical Training Manager.
  • Professional Certification in training (certified technical trainer) will be preferred.
  • Solid understanding of Six Sigma / LEAN process review.
  • Strong knowledge of development and learning practices.
  • Proficiency in learning management software.
  • Ability to identify organizational training needs.
  • Ability to determine the effectiveness of training.
  • Strong knowledge of succession planning and talent management methods.
  • Outstanding oral and written communication skills.
  • Excellent leadership and project management skills.
  • Outstanding managerial and interpersonal skills.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Fremont, CA 94536: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Manufacturing: 3 years (Preferred)

Work Location: In person

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  

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