Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Design and conduct training sessions using a variety of techniques to support employee success and drive high performance. * Evaluate Customer Service training needs and provide recommendations to ...
Training Manager - Sales
$15 - $20/hr
Training Manager - Sales Company: Growth Wireless (Affiliated with Total Wireless) Job Type ... services and cutting-edge mobile devices while delivering an outstanding customer experience. As ...
Quick apply
Training Manager - Sales
$15 - $20/hr
Training Manager - Sales Company: Growth Wireless (Affiliated with Total Wireless) Job Type ... services and cutting-edge mobile devices while delivering an outstanding customer experience. As ...
... Management, Sales, and Customer Support teams. The ideal candidate is a strategic and innovative learning leader with deep experience in technical training, field service operations, and workforce ...
... Management, Sales, and Customer Support teams. The ideal candidate is a strategic and innovative learning leader with deep experience in technical training, field service operations, and workforce ...
Customer Service Manager
Waukesha, WI · On-site
The Customer Service Manager - Edge is responsible for building, leading, and sustaining a best-in ... Develop flexible coverage and cross-training models to support peak periods * Identify risks to ...
Customer Service Manager
Waukesha, WI · On-site
The Customer Service Manager - Edge is responsible for building, leading, and sustaining a best-in ... Develop flexible coverage and cross-training models to support peak periods * Identify risks to ...
The Customer Service Manager - Edge is responsible for building, leading, and sustaining a best-in ... Develop flexible coverage and cross-training models to support peak periods * Identify risks to ...
The Customer Service Manager - Edge is responsible for building, leading, and sustaining a best-in ... Develop flexible coverage and cross-training models to support peak periods * Identify risks to ...
Customer Service Manager
Waukesha, WI · On-site
The Customer Service Manager - Edgeis responsible forbuilding, leading, and sustaining a best-in ... Develop flexible coverage and cross-training models to support peak periods * Identifyrisks to ...
Customer Service Manager
Waukesha, WI · On-site
The Customer Service Manager - Edgeis responsible forbuilding, leading, and sustaining a best-in ... Develop flexible coverage and cross-training models to support peak periods * Identifyrisks to ...
Customer Service Manager
Oconomowoc, WI · On-site
As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional ... Coaching/training experience. * Experience with supervision or leadership of retail banking ...
Quick apply
Customer Service Manager
Oconomowoc, WI · On-site
As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional ... Coaching/training experience. * Experience with supervision or leadership of retail banking ...
Responsible for leading the Customer Service team and leading the daily operations of executing ... Ongoing training and employee development opportunities * Education Assistance Program for master ...
Responsible for leading the Customer Service team and leading the daily operations of executing ... Ongoing training and employee development opportunities * Education Assistance Program for master ...
Customer Service Manager
De Pere, WI · On-site
Responsible for leading the Customer Service team and leading the daily operations of executing ... Ongoing training and employee development opportunities * Education Assistance Program for master ...
Customer Service Manager
De Pere, WI · On-site
Responsible for leading the Customer Service team and leading the daily operations of executing ... Ongoing training and employee development opportunities * Education Assistance Program for master ...
Customer Service Manager
Superior, WI · On-site
Customer Service Manager Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Quick apply
Customer Service Manager
Superior, WI · On-site
Customer Service Manager Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Customer Service Manager
Superior, WI · On-site
$13/hr
Position Title: Customer Service Manager Reports to: Store Manager Location: University of ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Quick apply
Customer Service Manager
Superior, WI · On-site
$13/hr
Position Title: Customer Service Manager Reports to: Store Manager Location: University of ... This position offers on-the-job training and a supportive team environment! What you will be doing:
... training. * Spends majority of time within the store communicating with customers and team members ... One year of management experience. * Rotational assignments in other areas of the store such as ...
... training. * Spends majority of time within the store communicating with customers and team members ... One year of management experience. * Rotational assignments in other areas of the store such as ...
Customer Service Manager
Oak Creek, WI · On-site
... training. * Spends majority of time within the store communicating with customers and team members ... One year of management experience. * Rotational assignments in other areas of the store such as ...
Customer Service Manager
Oak Creek, WI · On-site
... training. * Spends majority of time within the store communicating with customers and team members ... One year of management experience. * Rotational assignments in other areas of the store such as ...
Customer Service Manager
Kenosha, WI · On-site
Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Quick apply
Customer Service Manager
Kenosha, WI · On-site
Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Customer Service Manager
Kenosha, WI · On-site
$12/hr
Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Quick apply
Customer Service Manager
Kenosha, WI · On-site
$12/hr
Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th ... This position offers on-the-job training and a supportive team environment! What you will be doing:
Customer Service Training Manager information
See Wisconsin salary details
$11.89 - $15.24
5% of jobs
$15.24 - $18.60
16% of jobs
$19.32 is the 25th percentile. Wages below this are outliers.
$18.60 - $21.95
16% of jobs
The median wage is $24.92 / hr.
$21.95 - $25.31
14% of jobs
$25.31 - $28.66
10% of jobs
$28.66 - $32.02
11% of jobs
$33.17 is the 75th percentile. Wages above this are outliers.
$32.02 - $35.37
9% of jobs
$35.37 - $38.72
6% of jobs
$38.72 - $42.08
6% of jobs
$42.08 - $45.43
4% of jobs
$45.43 - $48.79
2% of jobs
$11
$28
$48
How much do customer service training manager jobs pay per hour?
What is the difference between Customer Service Training Manager vs Customer Service Representative?
| Aspect | Customer Service Training Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Bachelor's degree, training certifications | High school diploma or equivalent, on-the-job training |
| Work Environment | Office setting, training sessions, management | Call centers, retail stores, customer support centers |
| Employer & Industry Usage | Companies focusing on employee development and training | Customer-facing roles across various industries |
The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.

Full-time
Medical, Retirement, PTO
Re-posted 11 days ago
Uline rating
8.2
Uline
Based on 113 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 12,753 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
81%
say they get enough training
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
Job description
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you'll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.
- Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.
- Serve as a liaison for training teams across Uline's Corporate Headquarters and our regional facilities.
- Create a welcoming and positive learning environment that encourages employee growth and development.
Minimum Requirements
- Bachelor's degree in adult learning, corporate training or related area, or equivalent experience.
- Experience with existing and emerging training methods and tools.
- Proficient in Microsoft Office.
- Excellent communication, interpersonal and leadership skills.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Working at Uline
Perks for frontline workers
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
What to expect from working at Uline
From Uline
About Uline, in their own words
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
About Uline
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Industry
Paper product wholesalers, trucking and wholesale
Company size
5,001 - 10,000 Employees
Headquarters location
Pleasant Prairie, WI, US