ZipRecruiter

Log In

1

Customer Service Training Manager Jobs in Texas (NOW HIRING)

Pro Energy Services

Training Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Training Manager About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse ... And our worldwide service centers ensure local service expertise near our customers. Our expanding ...

Sun Holdings

Training Manager

Farmers Branch, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Training Manager, Uncle Julio's Brand Sun Holdings is one of the largest franchise organizations in ... We provide franchise management services to some of America's most beloved brands, including ...

Constellis

Training Manager

Lubbock, TX · On-site

... customer is essential, as this role regularly interacts with client stakeholders to align training efforts with contract expectations and evolving mission needs. The Training Managers will service ...

TransPerfect

Training Manager

El Paso, TX · On-site

The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager ...

Alphabe Insight Inc

Customer Service Trainer

Austin, TX · On-site

$57K - $60K/yr

... management, client satisfaction, and operational excellence. We focus on building strong ... Develop, deliver, and update customer service training programs aligned with company standards.

Sun Holdings

Training Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Training Manager, Uncle Julio's Brand Sun Holdings is one of the largest franchise organizations in ... We provide franchise management services to some of America's most beloved brands, including ...

TransPerfect

Training Manager

El Paso, TX · On-site

The Training Manager will oversee the training of TransPerfect customer service agents. They will be responsible for the design, delivery, and continuous improvement of training programs. The manager ...

PROENERGY

Director Training

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And our worldwide service centers ensure local service expertise near our customers. Our expanding ... Operational Management: Scheduling training sessions, coordinating with internal stakeholders, and ...

DPDHL

Training Manager

Pflugerville, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... advisory services to leaders on business- and people-related issues?Do you take an energetic and ... customer focus are required qualities to display within the Human Resources function? If so, DHL ...

otg

Training Manager

Houston, TX · On-site

... service, food and beverage, product knowledge, supervisor and manager training, and functional on ... and customer experience * Facilitation & Delivery Facilitate and coordinate quarterly United ...

otg

Training Manager

Houston, TX

... service, food and beverage, product knowledge, supervisor and manager training, and functional on ... and customer experience * Facilitation & Delivery Facilitate and coordinate quarterly United ...

First Coast Security Services, Inc.

Training Manager

Floydada, TX · On-site

$33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First Coast Security Services is an Equal Opportunity / Affirmative Action Employer. All qualified ... Evaluate and manage external training vendor relationships on an ongoing basis. * Serve as the ...

Alphabe Insight Inc

Customer Service Trainer

Houston, TX · On-site

$55K - $60K/yr

  • Medical

We are seeking a Customer Service Trainer to join our dynamic team in Houston, TX. The ideal ... Collaborate with management to identify skill gaps and training needs. * Create instructional ...

Humach, LLC

Training Manager

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact ... Humach is seeking a Training Manager to lead new hire, cross-training, refresher, and professional ...

Humach, LLC

Training Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact ... Humach is seeking a Training Manager to lead new hire, cross-training, refresher, and professional ...

next page

Showing results 1-20

All JobsCustomer Service Training JobsCustomer Service Training Manager JobsCustomer Service Training Manager Jobs in Texas

Customer Service Training Manager information

See Texas salary details

$10

$25

$43

How much do customer service training manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service training manager in Texas is $25.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $30.87 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Training Manager vs Customer Service Representative?

AspectCustomer Service Training ManagerCustomer Service Representative
Required CredentialsBachelor's degree, training certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, training sessions, managementCall centers, retail stores, customer support centers
Employer & Industry UsageCompanies focusing on employee development and trainingCustomer-facing roles across various industries

The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.

What does a customer service training manager do?

A customer service training manager develops and implements training programs to improve customer service skills among employees. They assess training needs, create instructional materials, and evaluate program effectiveness to ensure high-quality customer interactions. The role often requires strong communication skills and knowledge of customer service tools and techniques.

What cities in Texas are hiring for Customer Service Training Manager jobs?

Cities in Texas with the most Customer Service Training Manager job openings:

Customer Service Training Manager jobs near you
Infographic showing various Customer Service Training Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,052 per year, or $25 per hour.

Training Manager

Pro Energy Services

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Training Manager
About PROENERGY
PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions.
Our Footprint
PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers.
In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent.
In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof.
In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power.
And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia.
Our Philosophy
We take care of our people and strive to make a positive difference for the world. We offer competitive pay, excellent benefits that include Medical, Dental, Vision, and Life/Disability Insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today.
Position Summary
Responsible for a broad range of strategic, operational, and administrative duties to include owning the Learning Management System (LMS) content, functionality, and use, oversight for training development, and creating a structure to ensure qualification and certification of known and emerging requirements supports the growth within PROENERGY Services. This oversight includes internal and external training, Health & Safety (H&S), technical training, life skills, and compliance programs.
Reports To: VP Marketing
Work Location: 6401 North Eldridge Pkwy, Houston, TX 77041
Position Responsibilities
  • Strategic Alignment: Ensuring training department and programs directly support organizational goals and business needs both internally and externally.
  • Needs Assessment: Identifying skill gaps through surveys, performance evaluations, and stakeholder consultations.
  • Operational Management: Scheduling training sessions, coordinating with internal stakeholders, and managing technical trainers.
  • Curriculum Improvement: Drive the improvement in curriculum either through in-house development or partnering with other organizations. This may require existing or development of Sharable Content Object Reference Model (SCORM) knowledge in support of in-house curriculum development.
  • Safety & Compliance: Working with the H&S and compliance team, ensure all OHSA, NERC, and other required training is available and established in qualifications within the LMS.
  • Program Management: Oversee and administer the LMS (Vector) in support of various departments. This includes internal training on Vector's LMS, automatic input of new employees, training budgets, manage vendor relationships for specialized services, and tracking employee certification and qualifications.
  • Technical Instruction: Lead hands-on demonstrations and classroom sessions covering power generation systems, rotating machinery, manufacturing processes, troubleshooting methodologies and more.
  • Stakeholder Collaboration: Partner with other PROENERGY groups to fully utilize the LMS to support closing emerging skill gaps and align training with operational and business goals.
  • Evaluation: Measuring program effectiveness using metrics and participant feedback to calculate return on investment (ROI).

Required Qualifications
  • Education: Bachelor's degree in a technical discipline or related experience.
  • Experience: Significant experience in power generation or industrial maintenance:
    • Minimum of 3 years in administering in an (LMS), such a Vector.
    • Minimum of 3 years in writing and delivering training content.
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
  • Candidate must also pass a State and Federal criminal history/security background check and pre-employment drug screen.

Preferred Qualifications
  • Certification as a US Navy Master Training Specialist (MTS), US Air Force AETC Master Instructor, or an Instructional Systems Designer (ISD).

It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.

Apply