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Customer Service Team Member Jobs (NOW HIRING)

... Team Member position: * Be prepared to smile! Happy team members make for happy customers * Ditch ... Must satisfy one year of service and meet ACA eligibility requirements The Saxton Group provides ...

Customer Service Team Member

Rochester, MN · On-site

$13.75 - $18/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and ...

Customer Service Team Member

Waupaca, WI · On-site

$12.50 - $16.25/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and ...

Customer Service Team Member

Mason City, IA · On-site

$12.75 - $16.50/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and ...

Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! Are you searching for the ...

Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! Are you searching for the ...

Customer Service Team Member

Appleton, WI · On-site

$12.25 - $16.25/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and ...

Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! Are you searching for the ...

Customer Service Team Member

Winona, MN · On-site

$12.50 - $16.50/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and ...

Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! Are you searching for the ...

Customer Service Team Member

Bismarck, ND · On-site

$11.75 - $15.25/hr

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and ...

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Customer Service Team Member information

See salary details

$9

$18

$26

How much do customer service team member jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer service team member in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Team Member, and why are they important?

To thrive as a Customer Service Team Member, you need strong verbal and written communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and phone/email platforms is often required. Patience, active listening, and a positive attitude help individuals excel in handling diverse customer interactions. These skills and qualities are crucial to delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are Customer Service Team Members?

Customer Service Team Members are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive experience and maintaining customer satisfaction. Their role is crucial in building trust and loyalty between a company and its clients, as they handle inquiries, complaints, and feedback efficiently. Excellent communication, problem-solving skills, and patience are essential qualities for this position.

What are some common challenges Customer Service Team Members face, and how can they effectively manage them?

Customer Service Team Members often encounter challenges such as handling difficult customers, managing high call or ticket volumes, and balancing multiple tasks simultaneously. Successfully managing these challenges typically involves strong communication skills, patience, and the ability to remain calm under pressure. Employers usually provide training and support, and team members are encouraged to collaborate with colleagues or supervisors when dealing with complex situations. Embracing feedback and continuously improving problem-solving skills can also help team members thrive in this dynamic environment.

What is the difference between Customer Service Team Member vs Customer Support Specialist?

AspectCustomer Service Team MemberCustomer Support Specialist
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; may require technical certifications
Work EnvironmentRetail, call centers, service desksCall centers, technical support centers, online chat
Employer & Industry UsageRetail, hospitality, telecomTech, software, electronics
Search & Comparison IntentBasic customer service rolesTechnical support or product-specific help

Customer Service Team Members handle general customer inquiries, complaints, and service requests in various industries. Customer Support Specialists often provide technical assistance, troubleshooting, and product-specific support, usually requiring more specialized knowledge. While both roles focus on customer satisfaction, the Support Specialist typically deals with more complex issues requiring technical skills.

More about Customer Service Team Member jobs
Who are the top companies hiring for Customer Service Team Member jobs? The top employers for Customer Service Team Member jobs are:
Infographic showing various Customer Service Team Member job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Team Member

$9 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


McAlister’s Deli rating

5.1

Company rating: 5.1 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

58th of 104 rated fast food restaurants


Job description

We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Want to learn more? Watch our video! (https://vimeo.com/432569073)


Our Mission: Put people at the heart of everything we do

Our Values: Genuine Hospitality, Employee Development, Growth & Profitability, Operational Excellence, Products & Safety, Community Involvement


Hourly Pay Rate: $9.00 - $15.50 / per hour


About the Hourly Team Member position:


  • Be prepared to smile!Happy team members make for happy customers
  • Ditch the outdated uniform! Our hourly team members wear jeans and t-shirts
  • Were a no grease zone! You wont go home smelling like an old French fry. Our work environment is clean and safe
  • This job is fun and flexible!Youve got a life outside of work and we want you to live it fully
  • Talk about great benefits! We offer medical, dental, vision insurance.* Tuition reimbursement, 401(k) with an employer match, performance-basedpay and meal discounts!
  • Get ready to learn and grow!Wantto advance in your career? Wecant wait to help you do just that
  • Same day pay available!


Job Requirements:

  • Greet and interact with guests
  • Sell, serve and prepare our deliciousmenu items
  • Prepare the restaurant to be a welcoming environment for each and every guest


* Must satisfy one year of service and meet ACA eligibility requirements


The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Required
    Preferred
      Job Industries
      • Food & Restaurant

      What McAlister’s Deli employees say

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