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Customer Service Team Member Jobs (NOW HIRING)

Michaels Stores, Inc.

Customer Service Team Member

Shelby, MI · On-site

$14.25 - $19.25/hr

Store - DET-SHELBY TOWNSHIP, MI Deliver friendly customer service, help customers shop our store ... Michaels requires all team members in this role to be at least sixteen (16) years or older. At The ...

Circle K

Customer Service Team Member

Pendleton, IN

$15.50 - $21/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives ...

McDonald's

Customer Service Team Member

Winston Salem, NC · On-site

$11 - $14.50/hr

The Team for Me - Our people want to say YES - to working with energy and purpose, learning new ... The Guest Experience Leader gets to create feel-good moments everyday with customers by: • ...

KFC

Customer Service Team Member - KFC

Imlay City, MI · On-site

$14.25 - $19.25/hr

KFC My Change Financial Wellness Service * Education assistance FREE GED programs * Short-term ... Team member behaviors include: * Being friendly and helpful to customers and co-workers * Meeting ...

Chick-fil-A

Customer Service Team Member (Full-time)

Helena, AL

$14.75 - $20.25/hr

As a member of our hospitality team you will play a crucial role in ensuring our customers enjoy ... Natural customer service skills * Strong communication and interpersonal skills * Detail-oriented ...

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Michaels Stores, Inc.

PT Customer Service Team Member

Mesa, AZ · On-site

$14.50 - $19.75/hr

Store - PHX-MESA/McKELLIPS, AZ Deliver friendly customer service, help customers shop our store ... Michaels requires all team members in this role to be at least sixteen (16) years or older. At The ...

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Customer Service Team Member information

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How much do customer service team member jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service team member in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Team Member, and why are they important?

To thrive as a Customer Service Team Member, you need strong verbal and written communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and phone/email platforms is often required. Patience, active listening, and a positive attitude help individuals excel in handling diverse customer interactions. These skills and qualities are crucial to delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are Customer Service Team Members?

Customer Service Team Members are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive experience and maintaining customer satisfaction. Their role is crucial in building trust and loyalty between a company and its clients, as they handle inquiries, complaints, and feedback efficiently. Excellent communication, problem-solving skills, and patience are essential qualities for this position.

What are some common challenges Customer Service Team Members face, and how can they effectively manage them?

Customer Service Team Members often encounter challenges such as handling difficult customers, managing high call or ticket volumes, and balancing multiple tasks simultaneously. Successfully managing these challenges typically involves strong communication skills, patience, and the ability to remain calm under pressure. Employers usually provide training and support, and team members are encouraged to collaborate with colleagues or supervisors when dealing with complex situations. Embracing feedback and continuously improving problem-solving skills can also help team members thrive in this dynamic environment.

What is the difference between Customer Service Team Member vs Customer Support Specialist?

AspectCustomer Service Team MemberCustomer Support Specialist
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; may require technical certifications
Work EnvironmentRetail, call centers, service desksCall centers, technical support centers, online chat
Employer & Industry UsageRetail, hospitality, telecomTech, software, electronics
Search & Comparison IntentBasic customer service rolesTechnical support or product-specific help

Customer Service Team Members handle general customer inquiries, complaints, and service requests in various industries. Customer Support Specialists often provide technical assistance, troubleshooting, and product-specific support, usually requiring more specialized knowledge. While both roles focus on customer satisfaction, the Support Specialist typically deals with more complex issues requiring technical skills.

More about Customer Service Team Member jobs
Who are the top companies hiring for Customer Service Team Member jobs? The top employers for Customer Service Team Member jobs are:
What job categories do people searching Customer Service Team Member jobs look for? The top searched job categories for Customer Service Team Member jobs are:
Customer Service Team Member jobs near you
Infographic showing various Customer Service Team Member job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Team Member

Customer Service Team Member

Michaels Stores

North Canton, OH • On-site

$11.50 - $13.50/hr

Part-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 939 frontline employees who took The Breakroom Quiz

641st of 722 rated retailers

Job description

Store - NORTH CANTON, OHDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

  • Retail and/or customer service experience preferred

Physical Requirements

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position:

$11.50 - $13.50

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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Employment Type: PART_TIME

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