Service Writer
Paris, KY · On-site
Service Writer Opportunity At Meade Tractor Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic ...
Service Writer
Paris, KY · On-site
Service Writer Opportunity At Meade Tractor Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic ...
Service Writer
Wisconsin Dells, WI · On-site
This role supports both customer and inventory vehicle service by interpreting needs, estimating ... The Service Writer also helps ensure vehicle readiness for sale and positive customer interactions ...
Service Writer
Wisconsin Dells, WI · On-site
This role supports both customer and inventory vehicle service by interpreting needs, estimating ... The Service Writer also helps ensure vehicle readiness for sale and positive customer interactions ...
Service Writer
Cincinnati, OH · On-site
$55K - $90K/yr
As the key link between customers and technicians, you'll ensure a smooth service experience from start to finish. Primary responsibilities include greeting guests, writing repair orders, explaining ...
Quick apply
Service Writer
Cincinnati, OH · On-site
$55K - $90K/yr
As the key link between customers and technicians, you'll ensure a smooth service experience from start to finish. Primary responsibilities include greeting guests, writing repair orders, explaining ...
Service Writer
Grand Prairie, TX · On-site
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... The Service Writer will be responsible for responding to internal and external customer inquiries ...
Quick apply
Service Writer
Grand Prairie, TX · On-site
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... The Service Writer will be responsible for responding to internal and external customer inquiries ...
Service Writer
Granbury, TX · On-site
$16 - $18/hr
Employee discounts Service Writer Position Summary A Service Writer is primarily responsible for ... Greet customers and answer phones in a professional and friendly manner. * Perform all office ...
Service Writer
Granbury, TX · On-site
$16 - $18/hr
Employee discounts Service Writer Position Summary A Service Writer is primarily responsible for ... Greet customers and answer phones in a professional and friendly manner. * Perform all office ...
Service-Writer
Altoona, IA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to ... Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information ...
Service-Writer
Altoona, IA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to ... Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information ...
service writer
Lodi, CA · On-site
Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 ... Customer Consultation: Greet customers, listen to their vehicle concerns, and ask follow-up ...
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service writer
Lodi, CA · On-site
Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 ... Customer Consultation: Greet customers, listen to their vehicle concerns, and ask follow-up ...
Sarasota PowerSports is seeking an experienced service writer that can manage the day to day ... Assuring intake of customer units is completed correctly. * Manage repair orders and up-sell ...
Sarasota PowerSports is seeking an experienced service writer that can manage the day to day ... Assuring intake of customer units is completed correctly. * Manage repair orders and up-sell ...
Service-Writer
Reading, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to ... Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information ...
Service-Writer
Reading, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to ... Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information ...
Service Writer
Decatur, AL · On-site
They're the ones who greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison ...
Service Writer
Decatur, AL · On-site
They're the ones who greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison ...
Service Writer
South Elgin, IL · On-site
The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, previous service management experience. Every day is different in our busy ...
Service Writer
South Elgin, IL · On-site
The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, previous service management experience. Every day is different in our busy ...
Service Writer
Middlebury, IN · On-site
... customer-service skills with technicians, drivers, managers, vendors, and internal departments. • Ability to evaluate repair and sourcing alternatives by considering safety, compliance, cost ...
Service Writer
Middlebury, IN · On-site
... customer-service skills with technicians, drivers, managers, vendors, and internal departments. • Ability to evaluate repair and sourcing alternatives by considering safety, compliance, cost ...
Skills customer service, automotive, communication & writing skills, MS Office, appointment schedule, repair orders, LEAN, 5s, RV industry, Spanish bilingual Additional Skills & Qualifications • ...
Skills customer service, automotive, communication & writing skills, MS Office, appointment schedule, repair orders, LEAN, 5s, RV industry, Spanish bilingual Additional Skills & Qualifications • ...
Service Writer
Sandy, UT · On-site
Service Writer responsible for day-to-day operations including generating sales, communicating with ... Engage and consult incoming customers, both in-person and over the phone, to successfully generate ...
Service Writer
Sandy, UT · On-site
Service Writer responsible for day-to-day operations including generating sales, communicating with ... Engage and consult incoming customers, both in-person and over the phone, to successfully generate ...
Service Writer
Sedalia, CO · On-site
$60/hr
Resolve repairs for customers by communicating with the Service Technician, Shop Foreman, Parts ... Write and complete work orders in a professional style * Communicate customer needs with Service ...
Service Writer
Sedalia, CO · On-site
$60/hr
Resolve repairs for customers by communicating with the Service Technician, Shop Foreman, Parts ... Write and complete work orders in a professional style * Communicate customer needs with Service ...
Service Writer
Dunn, NC · On-site
... Writer to join our dynamic team ... The potential candidate will greet and consult service customers about their problems. This person ...
Service Writer
Dunn, NC · On-site
... Writer to join our dynamic team ... The potential candidate will greet and consult service customers about their problems. This person ...
Service Writer
Harrisburg, PA · On-site
This role is responsible for greeting customers, identifying service needs, opening and managing ... writer, administrative service/customer service prole referred. * Prior experience or ...
Service Writer
Harrisburg, PA · On-site
This role is responsible for greeting customers, identifying service needs, opening and managing ... writer, administrative service/customer service prole referred. * Prior experience or ...
Service writer
Bristol, TN · On-site
Greet customers and assist in describing their vehicle service needs. * Schedule and coordinate vehicle service appointments. * Provide clear and accurate estimates for repairs and maintenance.
Service writer
Bristol, TN · On-site
Greet customers and assist in describing their vehicle service needs. * Schedule and coordinate vehicle service appointments. * Provide clear and accurate estimates for repairs and maintenance.
Service Writer
Brownsville, TN · On-site
A successful Service Writer will satisfy all customer's needs and perform the following duties in a way that directly reflects H&R Agri-Power's mission to provide quality products/services at a fair ...
Service Writer
Brownsville, TN · On-site
A successful Service Writer will satisfy all customer's needs and perform the following duties in a way that directly reflects H&R Agri-Power's mission to provide quality products/services at a fair ...
Service Writer
Joplin, MO · On-site
Write customer damage work orders, order parts and bill work orders * Assist the service manager to manage customer damage and internal work orders * Respond to inbound leads and guide customers ...
Service Writer
Joplin, MO · On-site
Write customer damage work orders, order parts and bill work orders * Assist the service manager to manage customer damage and internal work orders * Respond to inbound leads and guide customers ...
Customer Service Service Writer information
See salary details
$11.78 - $14.58
7% of jobs
$14.58 - $17.37
11% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.17
24% of jobs
The median wage is $21.48 / hr.
$20.17 - $22.97
16% of jobs
$22.97 - $25.76
14% of jobs
$26.38 is the 75th percentile. Wages above this are outliers.
$25.76 - $28.56
8% of jobs
$28.56 - $31.36
7% of jobs
$31.36 - $34.16
4% of jobs
$34.16 - $36.95
3% of jobs
$36.95 - $39.75
2% of jobs
$39.75 - $42.55
2% of jobs
$11
$24
$42
How much do customer service service writer jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for customer service service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.
What does a customer service service writer do?
A Customer Service Service Writer acts as a liaison between customers and the service department in automotive or repair shops. They greet customers, listen to their concerns about their vehicles, and accurately document the issues. The Service Writer then communicates this information to the technicians and provides estimates and timelines for repairs. They also keep customers updated on the status of their vehicles and ensure a smooth and satisfactory service experience.
What are the key skills and qualifications needed to thrive as a customer service service writer?
To thrive as a Customer Service Service Writer, you need strong communication, organizational abilities, and a solid understanding of automotive services, often supported by experience in a dealership or repair shop. Familiarity with service management software, scheduling systems, and sometimes ASE certification are commonly required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help you stand out in addressing customer concerns and coordinating with technicians. These skills are vital to ensure accurate service documentation, customer satisfaction, and efficient workflow in a busy automotive environment.
How does a customer service service writer typically collaborate with technicians and customers during the repair process?
A Customer Service Service Writer acts as a crucial link between customers and the technical team. They begin by discussing vehicle issues with customers, accurately documenting concerns, and then relaying this information to mechanics or technicians. Throughout the repair process, Service Writers keep customers updated on progress, clarify technical details when needed, and ensure that both parties understand timelines and costs. This collaborative role requires strong communication skills to facilitate smooth workflow and customer satisfaction.
What is the difference between Customer Service Service Writer vs Automotive Service Advisor?
| Aspect | Customer Service Service Writer | Automotive Service Advisor |
|---|---|---|
| Credentials | High school diploma, basic automotive knowledge, customer service skills | High school diploma, automotive knowledge, communication skills |
| Work Environment | Service bays, customer reception areas | Service department, customer interaction areas |
| Industry Usage | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Primary Role | Writing repair orders, communicating customer needs | Explaining repairs, upselling services, estimating costs |
Both roles involve customer interaction and automotive knowledge, but the Customer Service Service Writer primarily focuses on creating repair orders and relaying customer concerns, while the Automotive Service Advisor actively explains repairs and recommends services. They often work together but have distinct responsibilities within the service department.
Can you be a customer service service writer with no experience?
Customer Service Service Writers typically need some knowledge of automotive or technical systems, but entry-level positions may be available for those with strong communication skills and a willingness to learn. On-the-job training is common, and certifications like ASE can improve prospects, though prior experience is not always required for entry-level roles.
What cities are hiring for Customer Service Service Writer jobs?
Cities with the most Customer Service Service Writer job openings:
What states have the most Customer Service Service Writer jobs?
States with the most job openings for Customer Service Service Writer jobs include:
What are popular job titles related to Customer Service Service Writer jobs?
For Customer Service Service Writer jobs, the most frequently searched job titles are:
Service Writer
Paris, KY • On-site
Meade Tractor
Other
Re-posted 18 days ago
Job description
Service Writer Opportunity At Meade Tractor
Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we're ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, and homeowners. As we grow, we'll need people ready to grow with us. Start your new journey today.
We offer an excellent benefit package for you and your family.
The Service Writer's objectives are to:
Help manage service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Helps to attract, retain, and effectively engages department personnel.
The Service Writer's responsibilities include:
- Manages the entire work order cycle process, generation through closing and invoicing for all work orders
- Sells service labor and parts ensuring all techs are highly productive so that budgets and goals are met
- Works with Service Manager to identify and execute continuous process improvements
- Communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
- Reviews work orders for completeness and accuracy prior to billing
- Ensures all service Warranty and Product Improvement Programs are completed, submitted to Centralized Warranty Administrator within the required timeframe to receive maximum credit
- Proactively seek and participate in available company‐sponsored training, in an effort to develop and advance knowledge base and skill set
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Communicate effectively with parts and sales personnel to ensure seamless cooperation between departments.
- Ensure that company's reputation and image in the community is consistent with company Core Values.
Additional responsibilities include:
- Serving as backup to the Parts Department by assisting customers either in person or over the phone with parts transactions.
Experience, Education, Skills, and Knowledge:
- 3+ years' experience in Service Department operations preferred
- Mechanical aptitude and knowledge of farm equipment preferred
- Ability to use standard desktop load applications such as Microsoft Office and internet-based functions
- Ability to write and speak effectively to individuals and groups
- Familiar with John Deere and competitive products
- Regular attendance and timeliness are essential to this position
- Ability to work extended hours and weekends as needed
- Excellent customer service skills
- High School Diploma or equivalent experience
Monday - Friday 8am to 5pm | Saturday 8am to 12pm