SERVICE WRITER
Bend, OR · On-site
We are dedicated to helping our customers make the most of their RV adventures by providing top ... We are looking for a Service Writer with a passion for the RV industry and a commitment to ...
SERVICE WRITER
Bend, OR · On-site
We are dedicated to helping our customers make the most of their RV adventures by providing top ... We are looking for a Service Writer with a passion for the RV industry and a commitment to ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Bangor, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Bangor, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Merrimack, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Merrimack, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Belfast, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Belfast, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Topsham, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Topsham, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Lowell, MA · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Lowell, MA · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Portsmouth, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Portsmouth, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Houlton, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Houlton, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Lewiston, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Lewiston, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Bedford, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Bedford, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Shelburne, VT · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Shelburne, VT · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Madawaska, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Madawaska, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
We pay our Service Writer - Automotive Customer Service Reps a competitive wage. Our auto repair team also enjoys great benefits, including medical, dental, vision, paid time off (PTO), and company ...
Quick apply
We pay our Service Writer - Automotive Customer Service Reps a competitive wage. Our auto repair team also enjoys great benefits, including medical, dental, vision, paid time off (PTO), and company ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Fultonville, NY · On-site
Service Writer United Ag & Turf NE is a John Deere Dealership with multiple locations across the ... We service customers in a variety of industries such as commercial, construction, agricultural, as ...
Service Writer
Fultonville, NY · On-site
Service Writer United Ag & Turf NE is a John Deere Dealership with multiple locations across the ... We service customers in a variety of industries such as commercial, construction, agricultural, as ...
Service Writer
Tulsa, OK · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Tulsa, OK · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales ... Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales ... Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information ...
SERVICE WRITER
Carbondale, IL · On-site
$45K - $75K/yr
Service Writer Join the team at Chris Auffenberg Auto Group as a Service Writer in Carbondale, IL ... Greet customers promptly and courteously, providing exceptional customer service throughout their ...
SERVICE WRITER
Carbondale, IL · On-site
$45K - $75K/yr
Service Writer Join the team at Chris Auffenberg Auto Group as a Service Writer in Carbondale, IL ... Greet customers promptly and courteously, providing exceptional customer service throughout their ...
Customer Service Service Writer information
See salary details
$11.78 - $14.58
7% of jobs
$14.58 - $17.37
11% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.17
24% of jobs
The median wage is $21.48 / hr.
$20.17 - $22.97
16% of jobs
$22.97 - $25.76
14% of jobs
$26.38 is the 75th percentile. Wages above this are outliers.
$25.76 - $28.56
8% of jobs
$28.56 - $31.36
7% of jobs
$31.36 - $34.16
4% of jobs
$34.16 - $36.95
3% of jobs
$36.95 - $39.75
2% of jobs
$39.75 - $42.55
2% of jobs
$11
$24
$42
How much do customer service service writer jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for customer service service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.
What does a customer service service writer do?
A Customer Service Service Writer acts as a liaison between customers and the service department in automotive or repair shops. They greet customers, listen to their concerns about their vehicles, and accurately document the issues. The Service Writer then communicates this information to the technicians and provides estimates and timelines for repairs. They also keep customers updated on the status of their vehicles and ensure a smooth and satisfactory service experience.
What are the key skills and qualifications needed to thrive as a customer service service writer?
To thrive as a Customer Service Service Writer, you need strong communication, organizational abilities, and a solid understanding of automotive services, often supported by experience in a dealership or repair shop. Familiarity with service management software, scheduling systems, and sometimes ASE certification are commonly required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help you stand out in addressing customer concerns and coordinating with technicians. These skills are vital to ensure accurate service documentation, customer satisfaction, and efficient workflow in a busy automotive environment.
How does a customer service service writer typically collaborate with technicians and customers during the repair process?
A Customer Service Service Writer acts as a crucial link between customers and the technical team. They begin by discussing vehicle issues with customers, accurately documenting concerns, and then relaying this information to mechanics or technicians. Throughout the repair process, Service Writers keep customers updated on progress, clarify technical details when needed, and ensure that both parties understand timelines and costs. This collaborative role requires strong communication skills to facilitate smooth workflow and customer satisfaction.
What is the difference between Customer Service Service Writer vs Automotive Service Advisor?
| Aspect | Customer Service Service Writer | Automotive Service Advisor |
|---|---|---|
| Credentials | High school diploma, basic automotive knowledge, customer service skills | High school diploma, automotive knowledge, communication skills |
| Work Environment | Service bays, customer reception areas | Service department, customer interaction areas |
| Industry Usage | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Primary Role | Writing repair orders, communicating customer needs | Explaining repairs, upselling services, estimating costs |
Both roles involve customer interaction and automotive knowledge, but the Customer Service Service Writer primarily focuses on creating repair orders and relaying customer concerns, while the Automotive Service Advisor actively explains repairs and recommends services. They often work together but have distinct responsibilities within the service department.
Can you be a customer service service writer with no experience?
Customer Service Service Writers typically need some knowledge of automotive or technical systems, but entry-level positions may be available for those with strong communication skills and a willingness to learn. On-the-job training is common, and certifications like ASE can improve prospects, though prior experience is not always required for entry-level roles.
What cities are hiring for Customer Service Service Writer jobs?
Cities with the most Customer Service Service Writer job openings:
What states have the most Customer Service Service Writer jobs?
States with the most job openings for Customer Service Service Writer jobs include:
What are popular job titles related to Customer Service Service Writer jobs?
For Customer Service Service Writer jobs, the most frequently searched job titles are:
SERVICE WRITER
Bend, OR • On-site
MOTORCOACH SALES & SERVICE OF OREGON
Full-time
Posted 10 days ago
Job description
About Us: Beaver Coach Sales & Serviceis a leading provider of recreational vehicles (RVs) and related services. We are dedicated to helping our customers make the most of their RV adventures by providing top-notch service and support. As a growing player in the RV industry, we are seeking a talented and customer-focused Service Writer to join our team and contribute to our mission.
Position Overview: We are looking for a Service Writer with a passion for the RV industry and a commitment to exceptional customer service. In this role, you will be the first point of contact for customers seeking RV maintenance and repair services. You will play a crucial role in ensuring that our customers receive timely and high-quality service, while also assisting our service department in managing appointments, work orders, and communication with technicians.
Key Responsibilities:
- Customer Service: Provide outstanding customer service by greeting and assisting customers promptly, answering inquiries, and addressing concerns or issues professionally and empathetically.