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Customer Service Reservation Agent Jobs (NOW HIRING)

U-Haul

Reservation Agent (in office)

Henderson, NV · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent (In Office) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment ...

U-Haul

Reservation Agent

Pompano Beach, FL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Butte, MT · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Coconut Creek, FL · On-site

$14.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Feasterville, PA · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Pompano Beach, FL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Edison, NJ · On-site

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Butte, MT · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Feasterville Trevose, PA · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID

$15.75 - $19.75/hr

Description RESERVATION AGENT SUMMARY: The Reservationist holds responsibility for conveying a ... Proven prior superior customer service skills * Excellent phone communication skills * Ability to ...

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

RESERVATION AGENT SUMMARY: The Reservationist holds responsibility for conveying a positive and ... Proven prior superior customer service skills * Excellent phone communication skills * Ability to ...

U-Haul

Reservation Agent-1

Wilkes Barre, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent-1 U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Hankey Group External

Reservation Agent

Los Angeles, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Reservation Agent to support our LAX operations. The ideal candidate will express an energetic ... Demonstrate exceptional customer service with an excellent phone etiquette. * Multi-tasking ...

U-Haul

Reservation Agent (Part time)-2

Pearl, MS · On-site

$13.75 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent (Part Time)-2 U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment ...

Midway Car Rental

Reservation Agent

Los Angeles, CA · On-site

$18.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Reservation Agent to support our LAX operations. The ideal candidate will express an energetic ... Demonstrate exceptional customer service with an excellent phone etiquette. * Multi-tasking ...

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All JobsCustomer Service Reservation Agent Jobs

Customer Service Reservation Agent information

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$27

How much do customer service reservation agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service reservation agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service reservation agents, and how can they be managed on the job?

Customer Service Reservation Agents often encounter high call volumes, last-minute booking changes, and complex customer requests. Managing these challenges requires strong multitasking skills, patience, and effective communication to ensure customer satisfaction. Many agents rely on detailed knowledge of reservation systems and company policies to resolve issues efficiently. Support from team leads and ongoing training also help agents stay updated and handle challenging situations with confidence.

How do you become a customer service reservation agent?

To become a customer service reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or using reservation systems like CRS or GDS is beneficial, and some employers may require training on specific software. Good organizational skills and the ability to handle multiple tasks are also important for success in this role.

What does a customer service reservation agent do?

A Customer Service Reservation Agent assists customers with booking reservations for services such as flights, hotels, car rentals, or events. They answer questions, provide information about availability and pricing, and process bookings over the phone, online, or in person. Additionally, they handle changes, cancellations, and resolve customer concerns to ensure a smooth reservation experience. Strong communication and problem-solving skills are essential for this role.

Is a customer service reservation agent a good job?

A customer service reservation agent is a role that involves assisting customers with bookings, managing reservations, and providing support through phone, email, or chat. It often requires strong communication skills, patience, and familiarity with reservation systems, and can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position in the hospitality or travel industries.

What is the difference between Customer Service Reservation Agent vs Customer Service Representative?

AspectCustomer Service Reservation AgentCustomer Service Representative
Primary RoleHandles reservations, bookings, and scheduling for clientsProvides general customer support, handles inquiries, and resolves issues
Work EnvironmentTravel agencies, airlines, hotels, car rental companiesRetail stores, call centers, service centers
CredentialsMay require reservation system training, customer service skillsCustomer service skills, communication skills

While both roles involve customer interaction, a Customer Service Reservation Agent specializes in managing reservations and bookings within specific industries like travel and hospitality. In contrast, a Customer Service Representative provides broader support, addressing general inquiries and issues across various sectors.

What are the key skills and qualifications needed to thrive as a customer service reservation agent?

To thrive as a Customer Service Reservation Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software systems, telephony platforms, and CRM tools is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling diverse customer needs and resolving issues. These competencies ensure efficient, accurate reservations and foster positive customer experiences, driving loyalty and business success.
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What job categories do people searching Customer Service Reservation Agent jobs look for?

The top searched job categories for Customer Service Reservation Agent jobs are:

Customer Service Reservation Agent jobs near you
Infographic showing various Customer Service Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Reservation Agent

Premiere #1 Limousine Service

Middletown, PA • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 16 days ago

Job description

For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!
It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.
DUTIES
  1. Phone Call Management
  2. Quick and Accurate Reservations Entry
  3. Providing Excellent Customer Service to all Clients
  4. Providing Dispatch Support
  5. Upselling Packages and VIP Services
  6. Trip Management and Administration

QUALIFICATIONS
  1. Knowledge of local area and routes strongly preferred
  2. Excellent attention to detail required
  3. Excellent customer service skills required
  4. 40 WPM typing skills required
  5. Education: High School Diploma or equivalent required
  6. Experience: 1-3 years related experience preferred
  7. Certification/Licensure: N/A
  8. Software/Hardware: An understanding of approved company software.

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