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Customer Service Reservation Agent Jobs (NOW HIRING)

U-Haul

Reservation Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Vail Resorts

Reservation Agent.

South Lake Tahoe, CA · On-site

$22/hr

Handle high volumes of customer interaction while delivering exceptional service * Communicate ... Love of skiing or snowboarding A reservation agent is a flexible employee who may be asked to work ...

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

RESERVATION AGENT SUMMARY: The Reservationist holds responsibility for conveying a positive and ... Proven prior superior customer service skills * Excellent phone communication skills * Ability to ...

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

Job Type Full-time Description RESERVATION AGENT SUMMARY: The Reservationist holds responsibility ... Proven prior superior customer service skills * Excellent phone communication skills * Ability to ...

Granby Ranch

Ticket & Reservation Agent

Granby, CO · On-site

$18/hr

Ticket & Reservation Agent Reports To: Commercial Operations Manager Department: Tickets ... Highly developed customer service skills. * Talking to others to convey information effectively.

Granby Ranch

Ticket & Reservation Agent

Granby, CO · On-site

$18/hr

Ticket & Reservation Agent Reports To: Commercial Operations Manager Department: Tickets ... Highly developed customer service skills. * Talking to others to convey information effectively.

U-Haul

Reservation Agent (Part-Time)

Spartanburg, SC · On-site

$15.75 - $19.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Granby Ranch

Ticket & Reservation Agent

Granby, CO · On-site

$18/hr

Description Ticket & Reservation Agent Reports To: Commercial Operations Manager Department ... Highly developed customer service skills. * Talking to others to convey information effectively.

U-Haul

Reservation Agent (Part-Time)

Spartanburg, SC

$15.75 - $19.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent-3

Oakwood, GA · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Career Search

Reservation Agent

Emerald Isle, NC · On-site

$14.50 - $18/hr

We are seeking a highly organized, dependable, and service-oriented professional to join our team ... Agent. In this role, you will serve as the first point of contact for guests exploring vacation ...

Career Search

Reservation Agent

Emerald Isle, NC · On-site

$14.50 - $18/hr

We are seeking a highly organized, dependable, and service-oriented professional to join our team ... Agent. In this role, you will serve as the first point of contact for guests exploring vacation ...

U-Haul

Reservation Agent-3

Shreveport, LA · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

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Customer Service Reservation Agent information

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How much do customer service reservation agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service reservation agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a customer service reservation agent do?

A Customer Service Reservation Agent assists customers with booking reservations for services such as flights, hotels, car rentals, or events. They answer questions, provide information about availability and pricing, and process bookings over the phone, online, or in person. Additionally, they handle changes, cancellations, and resolve customer concerns to ensure a smooth reservation experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service reservation agent?

To thrive as a Customer Service Reservation Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software systems, telephony platforms, and CRM tools is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling diverse customer needs and resolving issues. These competencies ensure efficient, accurate reservations and foster positive customer experiences, driving loyalty and business success.

What are some common challenges faced by customer service reservation agents, and how can they be managed on the job?

Customer Service Reservation Agents often encounter high call volumes, last-minute booking changes, and complex customer requests. Managing these challenges requires strong multitasking skills, patience, and effective communication to ensure customer satisfaction. Many agents rely on detailed knowledge of reservation systems and company policies to resolve issues efficiently. Support from team leads and ongoing training also help agents stay updated and handle challenging situations with confidence.

What is the difference between Customer Service Reservation Agent vs Customer Service Representative?

AspectCustomer Service Reservation AgentCustomer Service Representative
Primary RoleHandles reservations, bookings, and scheduling for clientsProvides general customer support, handles inquiries, and resolves issues
Work EnvironmentTravel agencies, airlines, hotels, car rental companiesRetail stores, call centers, service centers
CredentialsMay require reservation system training, customer service skillsCustomer service skills, communication skills

While both roles involve customer interaction, a Customer Service Reservation Agent specializes in managing reservations and bookings within specific industries like travel and hospitality. In contrast, a Customer Service Representative provides broader support, addressing general inquiries and issues across various sectors.

How to become a customer service reservation agent?

To become a customer service reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with reservation systems or booking software, and the ability to handle multiple tasks are often preferred by employers.

Is a customer service reservation agent a good job?

A customer service reservation agent is a role that involves assisting customers with booking and managing reservations, often requiring strong communication and problem-solving skills. The job typically offers flexible hours and may involve working in call centers or online platforms, with opportunities for advancement in customer service or related fields.
More about Customer Service Reservation Agent jobs

What job categories do people searching Customer Service Reservation Agent jobs look for?

The top searched job categories for Customer Service Reservation Agent jobs are:

Customer Service Reservation Agent jobs near you
Infographic showing various Customer Service Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Reservation Agent

Premiere #1 Limousine Service

Middletown, PA • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 3 days ago

Job description

For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!

It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.

DUTIES

  1. Phone Call Management
  2. Quick and Accurate Reservations Entry
  3. Providing Excellent Customer Service to all Clients
  4. Providing Dispatch Support
  5. Upselling Packages and VIP Services
  6. Trip Management and Administration

QUALIFICATIONS

  1. Knowledge of local area and routes strongly preferred
  2. Excellent attention to detail required
  3. Excellent customer service skills required
  4. 40 WPM typing skills required
  5. Education: High School Diploma or equivalent required
  6. Experience: 1-3 years related experience preferred
  7. Certification/Licensure: N/A
  8. Software/Hardware: An understanding of MS Office Applications

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