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Customer Service Reservation Agent Jobs (NOW HIRING)

U-Haul

Reservation Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Butte, MT

$15.50 - $19.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Oakland, CA · On-site

$19.25 - $21.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent

Las Vegas, NV

$15.50 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Agent (in Office)

Methuen, MA · On-site

$16 - $18/hr

Reservation Agent (In Office) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment ...

U-Haul

Reservation Agent (in office)

Henrico, VA

$14.50 - $18.25/hr

Reservation Agent (In Office) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment ...

U-Haul

Reservation Agent (in office)

Woburn, MA · On-site

$16 - $18/hr

Reservation Agent (In Office) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment ...

U-Haul

Part Time Reservation Agent - (Weekends)

Pearl, MS

$13.75 - $17.25/hr

Part Time Reservation Agent - (Weekends) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced ...

Campland on the Bay

Reservation Agent

San Diego, CA

$17 - $21.25/hr

Reservation Agent Campland on the Bay is a full-service, destination RV Resort. Located in the Pacific Beach neighborhood of San Diego, we occupy 40 prime acres on Mission Bay just east of Crown ...

AT&T Hotel & Conference Center

Reservation Agent

Austin, TX · On-site

$15.75 - $19.75/hr

Agent needs to be familiar with the University of Texas campus and the city of Austin. ESSENTIAL ... Customers include Sales and Convention Services associates and Guest Service Agents. STANDARDS ...

AT&T Hotel & Conference Center

Reservation Agent

Austin, TX · On-site

$15.75 - $19.75/hr

Agent needs to be familiar with the University of Texas campus and the city of Austin. ESSENTIAL ... Customers include Sales and Convention Services associates and Guest Service Agents. STANDARDS ...

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Customer Service Reservation Agent information

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$27

How much do customer service reservation agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service reservation agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a reservation customer service job description?

A reservation customer service agent is responsible for assisting customers with booking and managing reservations via phone, email, or online systems. They provide information about services, handle inquiries, modify bookings, and ensure customer satisfaction while using reservation software and maintaining accurate records.

What are some common challenges faced by Customer Service Reservation Agents, and how can they be managed on the job?

Customer Service Reservation Agents often encounter high call volumes, last-minute booking changes, and complex customer requests. Managing these challenges requires strong multitasking skills, patience, and effective communication to ensure customer satisfaction. Many agents rely on detailed knowledge of reservation systems and company policies to resolve issues efficiently. Support from team leads and ongoing training also help agents stay updated and handle challenging situations with confidence.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, which translates to approximately $27,000 to $33,000 annually for full-time work. Salaries can vary based on experience, location, and the industry they serve, with some agents earning additional commissions or bonuses. Strong communication skills and familiarity with reservation systems like Sabre or Amadeus are often required.

What is the job of a Reservation Agent?

A Reservation Agent is responsible for booking and managing reservations for customers, often in industries like travel, hospitality, or transportation. They handle customer inquiries, update reservation systems, and ensure accurate and efficient service, typically using specialized software. Strong communication skills and attention to detail are essential for this role.

What does a Customer Service Reservation Agent do?

A Customer Service Reservation Agent assists customers with booking reservations for services such as flights, hotels, car rentals, or events. They answer questions, provide information about availability and pricing, and process bookings over the phone, online, or in person. Additionally, they handle changes, cancellations, and resolve customer concerns to ensure a smooth reservation experience. Strong communication and problem-solving skills are essential for this role.

How do I become a Reservation Agent?

To become a reservation agent, typically you need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software are often preferred, and some employers may require specific certifications or training programs.

What is the difference between Customer Service Reservation Agent vs Customer Service Representative?

AspectCustomer Service Reservation AgentCustomer Service Representative
Primary RoleHandles reservations, bookings, and scheduling for clientsProvides general customer support, handles inquiries, and resolves issues
Work EnvironmentTravel agencies, airlines, hotels, car rental companiesRetail stores, call centers, service centers
CredentialsMay require reservation system training, customer service skillsCustomer service skills, communication skills

While both roles involve customer interaction, a Customer Service Reservation Agent specializes in managing reservations and bookings within specific industries like travel and hospitality. In contrast, a Customer Service Representative provides broader support, addressing general inquiries and issues across various sectors.

What are the key skills and qualifications needed to thrive as a Customer Service Reservation Agent, and why are they important?

To thrive as a Customer Service Reservation Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software systems, telephony platforms, and CRM tools is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling diverse customer needs and resolving issues. These competencies ensure efficient, accurate reservations and foster positive customer experiences, driving loyalty and business success.
More about Customer Service Reservation Agent jobs
What job categories do people searching Customer Service Reservation Agent jobs look for? The top searched job categories for Customer Service Reservation Agent jobs are:
Customer Service Reservation Agent jobs near you
Infographic showing various Customer Service Reservation Agent job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 30% Full Time, 65% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Reservation Agent

Premiere #1 Limousine Service

Middletown, PA

$15.50 - $19.25/hr

Full-time

Posted 8 days ago

Job description

For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!

It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.

DUTIES

  1. Phone Call Management
  2. Quick and Accurate Reservations Entry
  3. Providing Excellent Customer Service to all Clients
  4. Providing Dispatch Support
  5. Upselling Packages and VIP Services
  6. Trip Management and Administration

QUALIFICATIONS

  1. Knowledge of local area and routes strongly preferred
  2. Excellent attention to detail required
  3. Excellent customer service skills required
  4. 40 WPM typing skills required
  5. Education: High School Diploma or equivalent required
  6. Experience: 1-3 years related experience preferred
  7. Certification/Licensure: N/A
  8. Software/Hardware: An understanding of approved company software.

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