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Customer Service Reservation Agent Jobs (NOW HIRING)

Reservation Agent

$16.50 - $20.50/hr

Reservation Agent Mason, New Hampshire, United States About the Job Reservation Agent We are ... You'll provide exceptional customer service, help clients make informed travel decisions, and ...

Reservation Agent

Mason, NH · On-site

$16.50 - $20.75/hr

About the job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to ... You'll provide exceptional customer service, help clients make informed travel decisions, and ...

Reservation Agent

Middletown, PA · On-site

$15.50 - $19.25/hr

It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in ...

Reservation Agent

Southampton, PA · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Reservation Agent

Oceanside, CA · On-site

$18.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Reservation Agent

Pompano Beach, FL · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Agent Shifts Thursday Saturday Monday 2-7pm Friday 3-8pm Sunday 12pm-5pm U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results ...

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Reservation Agent

Fort Worth, TX

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Reservation Agent

Los Angeles, CA · On-site

$18.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Reservation Agent to support our LAX operations. The ideal candidate will express an energetic ... Demonstrate exceptional customer service with an excellent phone etiquette. * Multi-tasking ...

Reservation Agent

Los Angeles, CA

$19.75 - $21.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Reservation Agent

Manhattan, NY · On-site

$24/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Reservation Agent Hôtel Barrière Le Fouquet's SoHo, 456 Greenwich St Base pay starts at $24/hr ... and service oriented manner. Must be effective at listening to, understanding, and clarifying ...

Reservation Agent

Davenport, IA

$15.25 - $19/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

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Customer Service Reservation Agent information

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How much do customer service reservation agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service reservation agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service reservation agents, and how can they be managed on the job?

Customer Service Reservation Agents often encounter high call volumes, last-minute booking changes, and complex customer requests. Managing these challenges requires strong multitasking skills, patience, and effective communication to ensure customer satisfaction. Many agents rely on detailed knowledge of reservation systems and company policies to resolve issues efficiently. Support from team leads and ongoing training also help agents stay updated and handle challenging situations with confidence.

How do you become a customer service reservation agent?

To become a customer service reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or using reservation systems like CRS or GDS is beneficial, and some employers may require training on specific software. Good organizational skills and the ability to handle multiple tasks are also important for success in this role.

What does a customer service reservation agent do?

A Customer Service Reservation Agent assists customers with booking reservations for services such as flights, hotels, car rentals, or events. They answer questions, provide information about availability and pricing, and process bookings over the phone, online, or in person. Additionally, they handle changes, cancellations, and resolve customer concerns to ensure a smooth reservation experience. Strong communication and problem-solving skills are essential for this role.

Is a customer service reservation agent a good job?

A customer service reservation agent is a role that involves assisting customers with bookings, managing reservations, and providing support through phone, email, or chat. It often requires strong communication skills, patience, and familiarity with reservation systems, and can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position in the hospitality or travel industries.

What is the difference between Customer Service Reservation Agent vs Customer Service Representative?

AspectCustomer Service Reservation AgentCustomer Service Representative
Primary RoleHandles reservations, bookings, and scheduling for clientsProvides general customer support, handles inquiries, and resolves issues
Work EnvironmentTravel agencies, airlines, hotels, car rental companiesRetail stores, call centers, service centers
CredentialsMay require reservation system training, customer service skillsCustomer service skills, communication skills

While both roles involve customer interaction, a Customer Service Reservation Agent specializes in managing reservations and bookings within specific industries like travel and hospitality. In contrast, a Customer Service Representative provides broader support, addressing general inquiries and issues across various sectors.

What are the key skills and qualifications needed to thrive as a customer service reservation agent?

To thrive as a Customer Service Reservation Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software systems, telephony platforms, and CRM tools is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling diverse customer needs and resolving issues. These competencies ensure efficient, accurate reservations and foster positive customer experiences, driving loyalty and business success.
More about Customer Service Reservation Agent jobs
Infographic showing various Customer Service Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

$16.50 - $20.50/hr

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Re-posted 23 days ago


Job description

Reservation Agent

Mason, New Hampshire, United States

About the Job Reservation Agent

We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish.

What You'll Do:

  • Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.
  • Provide personalized travel recommendations and guidance.
  • Manage client information, payments, and itineraries with accuracy.
  • Build strong relationships with clients to encourage repeat travel and referrals.
  • Stay up to date on travel trends, destinations, and supplier promotions.

Who You Are:

  • Passionate about travel and helping others plan unforgettable experiences.
  • Highly organized and able to manage multiple bookings and clients.
  • Professional communication skills (written and verbal).
  • Self-motivated, reliable, and eager to learn.
  • Previous customer service or travel experience is a plus but not required training provided.

Why Join Us:

  • Comprehensive training and ongoing support.
  • Flexible schedule work from anywhere with internet access.
  • Collaborative community of like-minded travel professionals.
  • Opportunity for growth within the travel industry.

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