ZipRecruiter

Log In

2

Customer Service Representative Work From Home Jobs

Globe Life American Income Division

CSR WFH Entry Level

$16.50 - $22.25/hr

Be Part of Record-Breaking Growth Location: 100% Remote - Work From Home In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history -a reflection of strong ...

New

previous page

Showing results 41-60

All JobsCustomer Service Representative JobsCustomer Service Representative Work From Home Jobs

Customer Service Representative Work From Home information

See salary details

$9

$18

$26

How much do customer service representative work from home jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service representative work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

More about Customer Service Representative Work From Home jobs
What cities are hiring for Customer Service Representative Work From Home jobs? Cities with the most Customer Service Representative Work From Home job openings:
What states have the most Customer Service Representative Work From Home jobs? States with the most job openings for Customer Service Representative Work From Home jobs include:
What job categories do people searching Customer Service Representative Work From Home jobs look for? The top searched job categories for Customer Service Representative Work From Home jobs are:
Customer Service Representative Work From Home jobs near you
Infographic showing various Customer Service Representative Work From Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry Level Policyholder CSR - WFH

Globe Life American Income Division

Greenville, SC • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Service Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
About the Role
100% Remote | Flexible Schedule | Training Provided
Are you an enthusiastic, hardworking, and people-focused professional looking for a meaningful remote career?
AO is seeking motivated individuals to join our team as Remote Client Service Representatives. This opportunity is ideal for professionals who enjoy helping others, building strong relationships, and delivering exceptional customer service while working from home.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
Our mission is simple:
"To protect every child and serve all working people."
Every day, our representatives help working families better understand and access the benefits available to them while building rewarding long-term careers.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to developing professionals through mentorship, continuous learning, and performance-based career advancement.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and coaching
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through mentorship and professional development
What We Offer
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No daily commute
  • Modern virtual work environment
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Recognition opportunities
  • Career advancement based on performance
Professional Growth
  • Comprehensive onboarding and training
  • Weekly virtual coaching sessions
  • Leadership mentoring
  • Ongoing professional development
  • Promotion from within
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and development events
  • Advanced virtual technology and collaboration tools
What We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Strong problem-solving abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently while collaborating remotely
  • Strong work ethic and commitment to delivering exceptional client service
  • Professionalism, integrity, and attention to detail
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient and accessible hiring experience.
Ready to Join Our Team?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and make a meaningful impact every day, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Help Families. Grow with Purpose. 🚀

Apply