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Customer Service Representative Order Processing Jobs

LHH US

Customer Service Representative

Cincinnati, OH

$18 - $21/hr

Manage and process customer orders from entry through fulfillment * Resolve customer issues related to orders and product concerns * Update and maintain accurate records within internal systems

Bedrosians

Customer Service Representative

Tustin, CA

$17.50 - $24/hr

You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and ...

Bedrosians

Customer Service Representative

Modesto, CA

$17 - $23/hr

You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and ...

Robert Half

Customer Service Representative

Syracuse, NY · On-site

$19 - $20/hr

... processing applicable transactions. • Examine purchase orders, customer agreements, and related terms to confirm completeness and alignment with business requirements. • Handle inbound and ...

Brenntag

Customer Service Representative

Kilgore, TX

$13.25 - $18/hr

Your Role The Customer Service Representative is a key member of the Customer's Account Team (CSR + ... Order Entry, Management and Processing: Responsible for efficient and accurate order placement ...

Gadue's Dry Cleaning

Be Seen First

Customer Service Representative

Burlington, VT · On-site

$16 - $19/hr

Multiple Dry Cleaning Store Locations The Retail Customer Service Representative is responsible for ... Order Processing Enter customer and garment information accurately into the point-of-sale system.

Cap America

Factory Order Processing

Fredericktown, MO · On-site

$15/hr

Responsible for processing orders received from Customer Service. Adding ColorWays and preparing them for the Embroidery Operators in an accurate and timely manner. Essential Functions: * Organize ...

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Customer Service Representative Order Processing information

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How much do customer service representative order processing jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer service representative order processing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Order Processing vs Customer Service Representative?

AspectCustomer Service Representative Order ProcessingCustomer Service Representative
Primary RoleHandling order entries, processing transactions, and managing order statusAssisting customers with inquiries, complaints, and general support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentCall centers, retail, e-commerce supportCall centers, retail stores, corporate offices

Customer Service Representative Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer inquiries and support. Both roles require strong communication skills, but order processing emphasizes technical proficiency with order systems, whereas general customer service emphasizes problem-solving and interpersonal skills.

What are the main challenges Customer Service Representatives face when handling order processing, and how can they overcome them?

Customer Service Representatives in order processing often encounter challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and ensuring timely communication with both customers and internal teams. To overcome these challenges, it’s important to stay organized, use order management systems efficiently, and maintain clear, proactive communication. Building strong relationships with colleagues in logistics, inventory, and sales can also help resolve issues more quickly and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Order Processing, and why are they important?

To thrive as a Customer Service Representative Order Processing, you need strong communication skills, attention to detail, and experience with order management, often supported by a high school diploma or equivalent. Familiarity with CRM software, ERP systems, and proficiency in Microsoft Office tools are typically required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in managing customer inquiries and resolving issues efficiently. These skills ensure accurate order fulfillment, high customer satisfaction, and effective collaboration with internal teams.

What does a Customer Service Representative Order Processing do?

A Customer Service Representative Order Processing is responsible for managing customer orders from receipt to delivery. They interact with customers to confirm order details, process transactions, update order statuses, and resolve any issues related to order fulfillment. Their role often requires coordination with other departments such as shipping, inventory, and sales to ensure timely and accurate delivery. Additionally, they provide product information, handle returns or exchanges, and maintain accurate records of all customer interactions. Strong communication and organizational skills are essential for success in this role.
More about Customer Service Representative Order Processing jobs
What cities are hiring for Customer Service Representative Order Processing jobs? Cities with the most Customer Service Representative Order Processing job openings:
What states have the most Customer Service Representative Order Processing jobs? States with the most job openings for Customer Service Representative Order Processing jobs include:
What job categories do people searching Customer Service Representative Order Processing jobs look for? The top searched job categories for Customer Service Representative Order Processing jobs are:
Customer Service Representative Order Processing jobs near you
Infographic showing various Customer Service Representative Order Processing job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative II

Customer Service Representative II

Brady Corporation

Salt Lake City, UT • On-site

$15.50 - $21/hr

Full-time

Posted 3 days ago

Brady Corporation rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to champion our customer experience. In this role, you will act as a primary advocate for our highest-value accounts and a critical anchor for our team. We need someone who thrives in a fast-paced environment and excels at navigating complex technical requests, multi-channel queues, and regulatory requirements.
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality by helping elevate the rest of the team.
Daily Responsibilities Include:
  • Advanced Order Administration: Validating and processing high-volume, multi-channel requests (phone, email, and digital chat) for complex new orders, custom quotes, samples, and pricing adjustments.
  • Compliance Guidance: Assisting customers in the thorough completion of specialized local, state, and federal forms required for proper transaction recording.
  • Complex Problem Resolution: Independently investigating root causes of customer friction, troubleshooting sophisticated billing/credit issues, and offering foundational product design recommendations.
  • Cross-Department Coordination: Collaborating directly with internal departments to gather technical specifications or resolve systemic issues on behalf of the customer.
  • Peer Mentorship: Taking an active role in orienting, training, and mentoring incoming customer service representatives to support team goals.

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