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Qdi Surfaces Jobs (NOW HIRING)

QDI Surfaces, a trailblazer in the flooring business, is on the lookout for a vibrant and talented Customer Service Representative to join our bustling Tucson showroom. This role, though non ...

Customer Service Rep

Phoenix, AZ

$16 - $21.50/hr

QDI Surfaces, a trailblazer in the flooring business, is on the lookout for a vibrant and talented Customer Service Representative to join our bustling Tucson showroom. This role, though non ...

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

Be familiar with QDI's product set and be able to describe colors, styles, and highlight its features and benefits to customers. * Have a basic understanding of travertine, limestone, and marble and ...

Customer Service Rep

Dallas, TX

$16 - $21.50/hr

Be familiar with QDI's product set and be able to describe colors, styles, and highlight its features and benefits to customers. * Have a basic understanding of travertine, limestone, and marble and ...

Customer Service Rep

Springdale, AR

$14.25 - $19.25/hr

Be familiar with QDI's product set and be able to describe colors, styles, and highlight its features and benefits to customers. * Have a basic understanding of travertine, limestone, and marble and ...

Customer Service Rep

Anaheim, CA

$16.75 - $22.75/hr

Be familiar with QDI's product set and be able to describe colors, styles, and highlight its features and benefits to customers. * Have a basic understanding of travertine, limestone, and marble and ...

Warehouse Associate Job: Present a professional, positive, safety conscious, customer oriented attitude and provide the highest level of customer service at all times. Receive, unload, store and ...

Customer Service Representative

Dallas, TX

$16 - $21.50/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing our customers with superior customer ...

Warehouse Associate

Houston, TX

$15.25 - $18.25/hr

Warehouse associate Job: Present a professional, positive, safety conscious, customer oriented attitude and provide the highest level of customer service at all times. Receive, unload, store and ...

Warehouse Associate Job: Present a professional, positive, safety conscious, customer oriented attitude and provide the highest level of customer service at all times. Receive, unload, store and ...

Qdi Surfaces information

What is the difference between Qdi Surfaces vs Tile Installer?

AspectQdi SurfacesTile Installer
CredentialsTypically requires certifications in surface installation and safetyOften requires vocational training or apprenticeship programs
Work EnvironmentIndoor and outdoor surface installation projectsPrimarily indoor and outdoor tile installation sites
Industry UsageUsed in commercial and residential surface manufacturing and installationCommonly employed in residential, commercial, and renovation projects

Qdi Surfaces and Tile Installers both work within the surface and tile industry, but Qdi Surfaces focuses on manufacturing and installing specialized surfaces, while Tile Installers primarily handle the physical installation of tiles. Both roles require similar certifications and often work in comparable environments, but their core responsibilities differ in scope and specialization.

What are QDI Surfaces?

QDI Surfaces is a company specializing in the distribution of high-quality natural stone and porcelain surfaces for residential and commercial projects. They offer a wide range of products including travertine, marble, pavers, tiles, and pool copings. QDI Surfaces caters to homeowners, contractors, designers, and builders, providing materials for indoor and outdoor applications. Their showrooms and warehouses are located across several states, offering both product selection and expert guidance.

What are the key skills and qualifications needed to thrive as a Surface Sales Representative at QDI Surfaces, and why are they important?

To thrive as a Surface Sales Representative at QDI Surfaces, you need strong knowledge of surface materials (like tile, stone, and quartz), sales techniques, and customer relationship management, typically supported by experience in the building materials industry. Familiarity with CRM software, inventory management systems, and point-of-sale tools is commonly required. Outstanding communication, negotiation, and problem-solving skills help you build lasting client relationships and address customer needs effectively. These skills are crucial for driving sales growth, ensuring customer satisfaction, and maintaining a competitive edge in the surfaces market.

What are the typical responsibilities and teamwork dynamics for someone working at QDI Surfaces?

At QDI Surfaces, team members often handle a mix of customer service, inventory management, and sales support tasks, depending on their specific role. The work environment is usually collaborative, with close coordination between sales associates, warehouse staff, and management to ensure that client needs are met efficiently. Employees may regularly participate in product training and vendor meetings, which helps them stay informed about the latest surface materials and design trends. Team members are encouraged to support each other, especially during busy periods, and there are opportunities to advance into supervisory or specialized roles as experience is gained.
More about Qdi Surfaces jobs
What cities are hiring for Qdi Surfaces jobs? Cities with the most Qdi Surfaces job openings:
What states have the most Qdi Surfaces jobs? States with the most job openings for Qdi Surfaces jobs include:
Infographic showing various Qdi Surfaces job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

$20/hr

Other

Medical, Retirement, PTO

Posted 14 days ago


Job description

Are you ready to elevate your career in a thriving industry? QDI Surfaces, a trailblazer in the flooring business, is on the lookout for a vibrant and talented Customer Service Representative to join our bustling Tucson showroom. This role, though non-supervisory, is a pivotal part of our innovative sales team, offering a dynamic mix of responsibilities to keep you engaged and excited!
What You'll Do:
As a customer service rep your duties are listed below not limited to:

  • Provide a variety of support from walk-in/email/phone customers to other branch employees as well. Such support can include answering customer inquiries regarding stock checks, pricing, product information, order status, delivery and needs. Communicate with other branches on stock and/or order issues.
  • Provide samples to customers, accurately key in orders and complete sales transaction orders from start to finish all while delivering exceptional service.
  • Order supplies, maintain sample room and update inventories.
  • Participate in special projects and perform additional duties as required
Expectations for Role Growth
This position requires leadership qualities from the start and is intended to grow into a supervisory and eventually managerial role. Simply fulfilling the basic responsibilities will not be sufficient. We are looking for someone who consistently shows initiative, takes ownership of their role, and actively contributes to the success of the branch. Building strong relationships with both internal teams and external customers is essential to holding and advancing in this position. Your ability to lead by example and elevate customer experience will directly impact your career growth at QDI Surfaces.
What You Bring:
  • Acctivate Experience a plus, but not required
  • Experience & Expertise: 3-5 years in customer service or office management, with a preference for those familiar with the natural stone industry.
  • Detail-Oriented: Your organizational skills are top-notch, and you don't miss a beat when it comes to attention to detail. Accuracy and effectiveness in your daily tasks are highly important.
  • Customer Focus: Deliver outstanding service with a smile - your professionalism and presentation skills set you apart.
  • Proactive Problem-Solver: You tackle challenges head-on, demonstrating a proactive approach to problem-solving.
  • Communication Champ: Your written and verbal communication skills are exceptional.
  • Tech Savvy: Navigate through MS Outlook, Word, and Excel with ease.
  • Team Spirit: You thrive in a collaborative environment and bring a positive energy to the team.
  • New Graduates Welcome: Recent college grads, this is your chance to shine!
***Background checks and drug screening are mandatory***
Pay: $20 + ***Depends on experience***
Benefits:
  • Full health insurance benefits after 90 days
  • 401K after 1 year
  • PTO
  • Employee discounts on all QDI Materials

Job Type: Full-time - Monday thru Friday 7am to 4pm
Work Location:
QDI Surfaces - Tucson branch - 3359 N Freeway Bldg 1, Tucson, AZ 85705
How to Apply:
Ready to make a lasting impact? Send your resume and cover letter and let your journey with QDI Surfaces begin to tina.bustos@qdisurfaces.com
In college or college grad? Are you currently exploring the waters of the interior/exterior design industry and unsure of the path you want to take? Send a cover letter detailing how you may be a fit for our company, along with your current resume to tina.bustos@qdisurfaces.com and let us see if we can be a future employer for you, as the potential for advancement here at QDI Surfaces is limitless!
Why QDI Surfaces?
QDI Surfaces, celebrating 28 years of success, is a family-owned company with a dynamic presence in Arizona, California, Texas and Arkansas. As the largest US supplier of Porcelain and Natural Stone Pavers and Pool Coping, our product line spans Porcelain, Natural Stone, Paver, Pool Coping, SPC Vinyl, Pool Tile, Glass Tile, Setting Materials, and Decorative products. Join us and be part of a company where growth knows no limits!
Company Website: www.qdisurfaces.com
Work Remotely: No