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Customer Service Representative Order Processing Jobs in Detroit, MI

Vensure Employer Services

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HIRING -CUSTOMER SERVICE REPRESENTATIVE

Royal Oak, MI · On-site

$17 - $19/hr

About the Role We are seeking a highly motivated and skilled Customer Service Representative to ... Process customer orders accurately and manage client accounts effectively. * Resolve customer ...

Getinge

Manager, Customer Service

Fraser, MI · On-site

$90K - $114K/yr

Able to perform all customer service rep & order entry duties. * Point of escalation for customer ... Monitor GHX interface for EDI order processing * Using SAP, monitor order statuses and order issues ...

Records Deposition Service

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Order Processing Specialist

Southfield, MI · On-site

$15/hr

We are looking for a detail-oriented and efficient Order Processing Specialist to handle document ... customer service. Our workplace is quiet, structured, and designed to support focused, independent ...

Getinge

Manager, Customer Service

Fraser, MI · On-site

$90K - $114K/yr

Able to perform all customer service rep & order entry duties. * Point of escalation for customer ... Monitor GHX interface for EDI order processing * Using SAP, monitor order statuses and order issues ...

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted ... Identify process improvements within customer workflows * Enter and maintain customer orders ...

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All JobsCustomer Service Representative Order Processing JobsCustomer Service Representative Order Processing Jobs in Detroit, MI

Customer Service Representative Order Processing information

See Detroit, MI salary details

$9

$18

$26

How much do customer service representative order processing jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service representative order processing in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a customer service representative order processing do?

A Customer Service Representative Order Processing is responsible for managing customer orders from receipt to delivery. They interact with customers to confirm order details, process transactions, update order statuses, and resolve any issues related to order fulfillment. Their role often requires coordination with other departments such as shipping, inventory, and sales to ensure timely and accurate delivery. Additionally, they provide product information, handle returns or exchanges, and maintain accurate records of all customer interactions. Strong communication and organizational skills are essential for success in this role.

What are the main challenges customer service representatives face when handling order processing, and how can they overcome them?

Customer Service Representatives in order processing often encounter challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and ensuring timely communication with both customers and internal teams. To overcome these challenges, it’s important to stay organized, use order management systems efficiently, and maintain clear, proactive communication. Building strong relationships with colleagues in logistics, inventory, and sales can also help resolve issues more quickly and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative order processing, and why are they important?

To thrive as a Customer Service Representative Order Processing, you need strong communication skills, attention to detail, and experience with order management, often supported by a high school diploma or equivalent. Familiarity with CRM software, ERP systems, and proficiency in Microsoft Office tools are typically required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in managing customer inquiries and resolving issues efficiently. These skills ensure accurate order fulfillment, high customer satisfaction, and effective collaboration with internal teams.

What is the difference between Customer Service Representative Order Processing vs Customer Service Representative?

AspectCustomer Service Representative Order ProcessingCustomer Service Representative
Primary RoleHandling order entries, processing transactions, and managing order statusAssisting customers with inquiries, complaints, and general support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentCall centers, retail, e-commerce supportCall centers, retail stores, corporate offices

Customer Service Representative Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer inquiries and support. Both roles require strong communication skills, but order processing emphasizes technical proficiency with order systems, whereas general customer service emphasizes problem-solving and interpersonal skills.

What are popular job titles related to Customer Service Representative Order Processing jobs in Detroit, MI?

For Customer Service Representative Order Processing jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Order Processing jobs in Detroit, MI look for?

The top searched job categories for Customer Service Representative Order Processing jobs in Detroit, MI are:

Customer Service Representative Order Processing jobs near you

HIRING -CUSTOMER SERVICE REPRESENTATIVE

Vensure Employer Services

Royal Oak, MI • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

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Job description

About the Role 

We are seeking a highly motivated and skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service, managing customer accounts, processing orders, and handling inquiries via phone and email in a fast-paced environment. Your positive attitude and strong problem-resolution skills will be essential to ensuring maximum customer satisfaction. 

Key Responsibilities 

  • Respond promptly and professionally to customer inquiries via telephone and email. 
  • Process customer orders accurately and manage client accounts effectively. 
  • Resolve customer issues and concerns in a timely, efficient, and satisfactory manner. 
  • Maintain a positive, customer-first attitude while upholding professional standards. 
  • Work collaboratively in a fast-paced environment to consistently meet individual and team performance targets. 

Qualifications & Core Competencies 

Minimum Qualifications: 

  • Proven experience in telephone-based customer service and account management. 
  • Excellent verbal and written communication skills. 
  • Strong problem-resolution and analytical skills. 
  • Demonstrated ability to handle order processing and customer inquiries simultaneously. 
  • Ability to thrive in a fast-paced, high-volume environment.