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Customer Service Representative Order Processing Jobs in Detroit, MI

pca

Customer Service Representative

Plymouth, MI · On-site

$15.25 - $20.75/hr

The Customer Service Representative is responsible for providing superior service to customers ... Receive, process, and track assigned orders through to scheduling. Consult with various internal ...

Bright Wing

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

... processes • Model and act in accordance with company guiding principles and core values • ... order status for pickups and deliveries • Analyze freight bills for customer-specific ...

Micro Auto Paint & Supplies, Inc.

Be Seen First

Customer Service Representative

Highland Park, MI · On-site

$17/hr

We are seeking a Customer Service Representative to join our Micro Auto Group team! Hours: Monday ... · Process and print customer orders. · Create and maintain product listings on eBay and ...

Domino's

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

Domino's Pizza

Customer Service Representative

Ecorse, MI · On-site

$15 - $20.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

JL Connects

Customer Service Representative

Troy, MI · On-site

$14.50 - $19.75/hr

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote Our client, mid-sized ... General processing of accounts such as issuing certs, binders, auto ID cards, invoicing, and ...

Domino's

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... Greeting customers and taking orders with a smile! Operating the cash register and collecting ...

Nova Staffing Inc

Customer Service Representative

Troy, MI · On-site

$15.25 - $20.75/hr

... processing and entering customer data in an accurate and timely manner; maintaining effective ... following up on credit hold orders in our ERP. § Provide problem solving and continuous ...

Domino's Pizza

Customer Service Representative

Troy, MI · On-site

$15 - $20.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

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Customer Service Representative Order Processing information

See Detroit, MI salary details

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How much do customer service representative order processing jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service representative order processing in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a customer service representative order processing do?

A Customer Service Representative Order Processing is responsible for managing customer orders from receipt to delivery. They interact with customers to confirm order details, process transactions, update order statuses, and resolve any issues related to order fulfillment. Their role often requires coordination with other departments such as shipping, inventory, and sales to ensure timely and accurate delivery. Additionally, they provide product information, handle returns or exchanges, and maintain accurate records of all customer interactions. Strong communication and organizational skills are essential for success in this role.

What are the main challenges customer service representatives face when handling order processing, and how can they overcome them?

Customer Service Representatives in order processing often encounter challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and ensuring timely communication with both customers and internal teams. To overcome these challenges, it’s important to stay organized, use order management systems efficiently, and maintain clear, proactive communication. Building strong relationships with colleagues in logistics, inventory, and sales can also help resolve issues more quickly and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative order processing, and why are they important?

To thrive as a Customer Service Representative Order Processing, you need strong communication skills, attention to detail, and experience with order management, often supported by a high school diploma or equivalent. Familiarity with CRM software, ERP systems, and proficiency in Microsoft Office tools are typically required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in managing customer inquiries and resolving issues efficiently. These skills ensure accurate order fulfillment, high customer satisfaction, and effective collaboration with internal teams.

What is the difference between Customer Service Representative Order Processing vs Customer Service Representative?

AspectCustomer Service Representative Order ProcessingCustomer Service Representative
Primary RoleHandling order entries, processing transactions, and managing order statusAssisting customers with inquiries, complaints, and general support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentCall centers, retail, e-commerce supportCall centers, retail stores, corporate offices

Customer Service Representative Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer inquiries and support. Both roles require strong communication skills, but order processing emphasizes technical proficiency with order systems, whereas general customer service emphasizes problem-solving and interpersonal skills.

What are popular job titles related to Customer Service Representative Order Processing jobs in Detroit, MI?

For Customer Service Representative Order Processing jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Order Processing jobs in Detroit, MI look for?

The top searched job categories for Customer Service Representative Order Processing jobs in Detroit, MI are:

Customer Service Representative Order Processing jobs near you

Customer Service Representative - (FT)

Dal-Tile

Farmington Hills, MI • On-site

$15.75 - $21.50/hr

Full-time

Retirement

Re-posted 10 days ago

Daltile rating

7.7

Company rating: 7.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

191st of 545 rated manufacturers

Job description

Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Primary Objective
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.

Primary Function and Scope:
  • Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.
  • Responsible for keying in orders, processing faxes and preparation of reports.
  • Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
  • Participates in special projects and performs additional duties as required.

Experience and Knowledge Required:
  • High School Diploma or GED equivalency required.
  • 3+ years call center or customer service experience.
  • Focus on customer account management preferred.
  • Prior textile industry knowledge is preferred.

Competencies
  • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization are required.
  • Good voice quality that is conversational and professional.
  • Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
  • Ability to demonstrate strong organizational and problem-solving skills is required.
  • Ability to demonstrate strong interpersonal relationship-building skills.
  • Must have a moderate level of computer skills in Word and Excel.
  • Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
  • Ability to work in a fast-paced environment.

Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

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