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Customer Service Representative Order Processing Jobs in Texas

Employee Magnets

CSR Order Administrator

Grapevine, TX · On-site

$16.50 - $22/hr

CSR Order Administrator Grapevine, Texas, United States About the Job Seeking an experienced Order ... General Duties: * Assist in the daily aspects of order processing, fulfillment, and customer ...

Iscar Metals, Inc.

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Entry-Level Customer Service Representative - Order Entry

Arlington, TX · On-site

$14.50 - $19.50/hr

ISCAR USA , a dynamic and innovative cutting tool company, has an opening for a Customer Service Representative to join our Order Entry team at our corporate office in Arlington, TX . Customer ...

Comrise

Customer Services (Order processing)

Austin, TX · On-site

$18 - $20/hr

Cooperates with clients and sales representatives to clarify orders and issues. * Participates in ... Processing customer orders, forms, and requests. * Communicating with customers through various ...

TransPak

Customer Service Representative

Manor, TX · On-site

$17.25 - $23.50/hr

Customer Service Representative Responsible for providing effective customer service for all ... Processes customer orders/changes/returns according to established department policies and ...

TransPak

Customer Service Representative

Manor, TX · On-site

$17.25 - $23.50/hr

Processes customer orders/changes/returns according to established department policies and ... One year experience as a Customer Service Representative. * Previous program Management experience ...

Amphenol

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for providing timely, accurate, and ... Proficiency with ERP systems and order processing software * Strong working knowledge of Microsoft ...

Amphenol

Customer Service Representative

Houston, TX · On-site

$13.75 - $18.75/hr

The Customer Service Representative (CSR) is responsible for providing timely, accurate, and ... Proficiency with ERP systems and order processing software * Strong working knowledge of Microsoft ...

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Customer Service Representative Order Processing information

What is the difference between Customer Service Representative Order Processing vs Customer Service Representative?

AspectCustomer Service Representative Order ProcessingCustomer Service Representative
Primary RoleHandling order entries, processing transactions, and managing order statusAssisting customers with inquiries, complaints, and general support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentCall centers, retail, e-commerce supportCall centers, retail stores, corporate offices

Customer Service Representative Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer inquiries and support. Both roles require strong communication skills, but order processing emphasizes technical proficiency with order systems, whereas general customer service emphasizes problem-solving and interpersonal skills.

What are the main challenges customer service representatives face when handling order processing, and how can they overcome them?

Customer Service Representatives in order processing often encounter challenges such as managing high volumes of orders, resolving discrepancies between customer requests and inventory availability, and ensuring timely communication with both customers and internal teams. To overcome these challenges, it’s important to stay organized, use order management systems efficiently, and maintain clear, proactive communication. Building strong relationships with colleagues in logistics, inventory, and sales can also help resolve issues more quickly and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative order processing, and why are they important?

To thrive as a Customer Service Representative Order Processing, you need strong communication skills, attention to detail, and experience with order management, often supported by a high school diploma or equivalent. Familiarity with CRM software, ERP systems, and proficiency in Microsoft Office tools are typically required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in managing customer inquiries and resolving issues efficiently. These skills ensure accurate order fulfillment, high customer satisfaction, and effective collaboration with internal teams.

What does a customer service representative order processing do?

A Customer Service Representative Order Processing is responsible for managing customer orders from receipt to delivery. They interact with customers to confirm order details, process transactions, update order statuses, and resolve any issues related to order fulfillment. Their role often requires coordination with other departments such as shipping, inventory, and sales to ensure timely and accurate delivery. Additionally, they provide product information, handle returns or exchanges, and maintain accurate records of all customer interactions. Strong communication and organizational skills are essential for success in this role.

What are popular job titles related to Customer Service Representative Order Processing jobs in Texas?

For Customer Service Representative Order Processing jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Order Processing jobs in Texas look for?

The top searched job categories for Customer Service Representative Order Processing jobs in Texas are:

Customer Service Representative Order Processing jobs near you
Infographic showing various Customer Service Representative Order Processing job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

CSR Order Administrator

Employee Magnets

Grapevine, TX • On-site

$16.50 - $22/hr

Other

Re-posted 20 days ago

Job description

CSR Order Administrator

Grapevine, Texas, United States

About the Job

Seeking an experienced Order Administrator - CSR to manage all aspects of orders processing and fulfillment, ensure a timely response to internal & external customer requests to achieve customer satisfaction goals. Candidates MUST HAVE EXCELLENT EXCEL SKILLS WITH V-LOOKUPS, PIVOT TABLES & FORMULAS FOR data analysis and reporting.

General Duties:

  • Assist in the daily aspects of order processing, fulfillment, and customer service.
  • Provide quick and accurate responses to interoffice emails and emails from customers.
  • Assist in generating reports using excel.
  • Work with different departments, like receiving, depot, planner and shipping to fulfill the customers requests on timely manner.
  • Provide estimate delivery time if the request cant be made on time
  • Assist to verify OSD & exception handling cases to feedback to customer.
  • Other duties as assigned.
  • Build and maintain a work environment that is positive and is supported by open feedback and two-way communications at all levels.
  • Responsible for maintaining a positive work environment while supporting the company’s culture and fostering a healthy and safe work environment, focusing on the well-being of all associates.

Qualifications - Education and/or Experience

  • High school graduate or equivalent.
  • At least one year of RECENT CSR/Order Management experience.
  • Must be proficient with MS Excel for data analysis (this includes formulas, pivots and v-lookups).
  • Work well with a team and exhibit effective communication skills.
  • Pays close attention to details to identify order discrepancies and resolve issues with variances.
  • Possesses clear knowledge of computer ordering systems and has ability to navigate and troubleshoot computer systems as necessary.
  • Needs to be hands-on with ambition and drive to succeed - Makes things happen.
  • Goal oriented and must be accustomed to achieving results through teamwork.
  • Shows determination to achieve excellent results, finding better ways, demands top performance, inspires commitment and is proactive

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