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Customer Service Representative Omni Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA

$18 - $25/hr

  • Medical

  • Dental

  • Life

  • PTO

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Edison Electric, Inc.

CSR - Customer Service Rep

Minneapolis, MN · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible ...

Mr. Handyman

Customer Service Representative (CSR)

Miami, FL · On-site

$18 - $23/hr

  • Medical

  • PTO

Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...

Omni Inclusive

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Primary responsibilities include but are not limited to the following: * Acts as the primary liaison between 3M and our customers * Handles order entry, order status ...

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Customer Service Representative Omni information

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How much do customer service representative omni jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service representative omni in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Omni vs Customer Service Representative?

AspectCustomer Service Representative OmniCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; similar certification requirements
Work EnvironmentMultichannel support including phone, email, chat; often in call centers or remote settingsSimilar environments, primarily call centers or office settings
Industry UsageCommon in retail, telecommunications, and technology sectors with omnichannel supportWidely used across various industries for direct customer interaction
Search & Comparison IntentOften compared for multichannel skills and technical knowledgeCompared for general customer service skills and experience

Customer Service Representative Omni and Customer Service Representative roles share similar credentials and work environments. The key difference is that the Omni role involves managing multiple communication channels simultaneously, requiring additional technical skills. Both positions are vital in industries like retail and telecommunications, with the Omni role emphasizing multichannel support capabilities.

How does a customer service representative omni coordinate with other departments to resolve complex customer issues?

As an Omni-Channel Customer Service Representative, you’ll frequently collaborate with teams such as technical support, sales, and logistics to resolve customer concerns that go beyond basic inquiries. This often involves documenting customer interactions in a shared CRM system, escalating tickets to specialized teams, and following up to ensure timely resolution. Strong communication and organizational skills are essential for efficiently relaying information and updates between departments, ensuring that customers receive seamless support across all channels.

What skills and qualifications are needed to thrive as a customer service representative omni?

To thrive as a Customer Service Representative Omni, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, multi-channel communication platforms (such as chat, email, and phone), and ticketing software is typically required. Patience, adaptability, and active listening are crucial soft skills for managing customer interactions across various channels. These skills ensure efficient, high-quality service and customer satisfaction in a fast-paced, multi-platform environment.

What does a customer service representative omni do?

A Customer Service Representative Omni handles customer inquiries and support requests across multiple communication channels, such as phone, email, live chat, and social media. Their primary responsibility is to assist customers by providing information, resolving issues, and ensuring a positive experience. The 'omni' aspect refers to their ability to deliver seamless service regardless of how the customer chooses to interact. They often use specialized software to track interactions and maintain consistency across all platforms. This role requires strong communication skills and the ability to multitask effectively.
More about Customer Service Representative Omni jobs

What states have the most Customer Service Representative Omni jobs?

States with the most job openings for Customer Service Representative Omni jobs include:

What job categories do people searching Customer Service Representative Omni jobs look for?

The top searched job categories for Customer Service Representative Omni jobs are:

Customer Service Representative Omni jobs near you
Infographic showing various Customer Service Representative Omni job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA

$18 - $25/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 26 days ago

Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.

Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.


ABOUT WORKS PLUMBING

Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.

We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.


A DAY IN THE LIFE OF A CSR / Customer Service Rep

Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!


QUALIFICATIONS FOR A CSR / Customer Service Rep

  • Strong communication and phone skills
  • Has excellent communication and interpersonal skills
  • is detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Is proficient with computer systems and scheduling software
  • Has a positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:

  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!


ARE YOU READY?

If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 94044

Apply