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Customer Service Representative Omni Jobs (NOW HIRING)

Summers of Marion Inc.

Customer Service Rep (CSR)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm . We recognize that our CSRs are ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

LaPlante Electric Inc.

Customer Service Rep (CSR)

Scarborough, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour . We provide our customer ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

LaPlante Electric Inc

Customer Service Rep (CSR)

Scarborough, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour . We provide our customer ...

Edison Electric, Inc.

CSR - Customer Service Rep

Minneapolis, MN · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible ...

Mr. Handyman

Customer Service Representative (CSR)

Miami, FL · On-site

$18 - $23/hr

  • Medical

  • PTO

Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...

Omni Inclusive

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative Primary responsibilities include but are not limited to the following: * Acts as the primary liaison between 3M and our customers * Handles order entry, order status ...

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Showing results 21-40

All JobsCustomer Service Representative Omni Jobs

Customer Service Representative Omni information

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How much do customer service representative omni jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative omni in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Omni vs Customer Service Representative?

AspectCustomer Service Representative OmniCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; similar certification requirements
Work EnvironmentMultichannel support including phone, email, chat; often in call centers or remote settingsSimilar environments, primarily call centers or office settings
Industry UsageCommon in retail, telecommunications, and technology sectors with omnichannel supportWidely used across various industries for direct customer interaction
Search & Comparison IntentOften compared for multichannel skills and technical knowledgeCompared for general customer service skills and experience

Customer Service Representative Omni and Customer Service Representative roles share similar credentials and work environments. The key difference is that the Omni role involves managing multiple communication channels simultaneously, requiring additional technical skills. Both positions are vital in industries like retail and telecommunications, with the Omni role emphasizing multichannel support capabilities.

How does a customer service representative omni coordinate with other departments to resolve complex customer issues?

As an Omni-Channel Customer Service Representative, you’ll frequently collaborate with teams such as technical support, sales, and logistics to resolve customer concerns that go beyond basic inquiries. This often involves documenting customer interactions in a shared CRM system, escalating tickets to specialized teams, and following up to ensure timely resolution. Strong communication and organizational skills are essential for efficiently relaying information and updates between departments, ensuring that customers receive seamless support across all channels.

What skills and qualifications are needed to thrive as a customer service representative omni?

To thrive as a Customer Service Representative Omni, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, multi-channel communication platforms (such as chat, email, and phone), and ticketing software is typically required. Patience, adaptability, and active listening are crucial soft skills for managing customer interactions across various channels. These skills ensure efficient, high-quality service and customer satisfaction in a fast-paced, multi-platform environment.

What does a customer service representative omni do?

A Customer Service Representative Omni handles customer inquiries and support requests across multiple communication channels, such as phone, email, live chat, and social media. Their primary responsibility is to assist customers by providing information, resolving issues, and ensuring a positive experience. The 'omni' aspect refers to their ability to deliver seamless service regardless of how the customer chooses to interact. They often use specialized software to track interactions and maintain consistency across all platforms. This role requires strong communication skills and the ability to multitask effectively.
More about Customer Service Representative Omni jobs

What states have the most Customer Service Representative Omni jobs?

States with the most job openings for Customer Service Representative Omni jobs include:

What job categories do people searching Customer Service Representative Omni jobs look for?

The top searched job categories for Customer Service Representative Omni jobs are:

Customer Service Representative Omni jobs near you
Infographic showing various Customer Service Representative Omni job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO

$15.25 - $20.75/hr

Full-time

Re-posted 12 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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