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Customer Service Representative Evening Jobs (NOW HIRING)

JD Precision

Customer Service Representative

Conroe, TX · On-site

$17 - $19/hr

Job Type Full-time Description Customer Service Representative (CSR) - Call Center JD Precision ... Help keep the phones covered as a dependable member of the team - including some evening and ...

New

Aire Serv of Space Coast

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Customer Service Representative CSR

Melbourne, FL · On-site

$16.50 - $21/hr

... evening and weekend opportunities Ready to Join the Team? We're looking for Customer Service Representatives who want more than just a job--we're looking for professionals who want a career with ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative Evening information

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How much do customer service representative evening jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service representative evening in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the unique challenges of working as a customer service representative evening?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What is a customer service representative evening?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer service representative evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What cities are hiring for Customer Service Representative Evening jobs? Cities with the most Customer Service Representative Evening job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Customer Service Representative Evening jobs? States with the most job openings for Customer Service Representative Evening jobs include:
Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

JD Precision

Conroe, TX • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Job Type
Full-time
Description
Customer Service Representative (CSR) - Call Center
JD Precision Plumbing & Air | Conroe, TX | Full-Time, On-Site
JD Precision Plumbing & Air is a growing home-services company built on doing right by the customer and the crew. Our Conroe call center is the front door to the whole business - the first voice every customer hears. We're hiring now, and this is a real opportunity to get in, get trained, and grow with us as our call volume expands across locations.
What You'll Do

  • Answer a high volume of inbound calls and be the friendly, professional first impression of JD Precision.
  • Book service appointments and convert callers into scheduled jobs - you own the "did we book it?" number.
  • Make outbound calls: confirmations, follow-ups, unsold-estimate call-backs, and membership renewals.
  • Enter and update customer information accurately in our software (ServiceTitan).
  • Coordinate with dispatch and field technicians so the right tech gets to the right home at the right time.
  • Handle customer questions and concerns with patience and ownership - turn a frustrated caller into a loyal one.
  • Help keep the phones covered as a dependable member of the team - including some evening and weekend shifts.
  • Hit daily and weekly booking and conversion targets.
Requirements
What We're Looking For
  • Customer service or call-center experience preferred - but the right attitude beats experience. We're glad to train someone who's coachable, positive, and eager to learn.
  • Warm, clear phone presence and strong communication skills.
  • Ability to multitask and stay organized while juggling calls, notes, and the schedule.
  • Comfortable on a computer; experience with ServiceTitan or a similar CRM is a plus, not a requirement.
  • A genuine team player who shows up dependably - reliability matters most in a role that keeps the phones answered.
  • High school diploma or equivalent.
Schedule
Full-time, on-site in Conroe. Flexibility for evening and weekend shifts is required - our call center supports multiple locations, so coverage across the week is part of the role.
Compensation & Benefits
  • $17-$19 per hour, based on experience.
  • [Health / dental / vision, PTO, retirement, paid training - list actual benefits.]
Why JD Precision
You'll be trained, supported, and set up to win - with a clear path to grow as our call center expands. Bring the attitude; we'll build the skills.
JD Precision Plumbing & Air is an Equal Opportunity Employer.

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