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Customer Service Representative Evening Jobs in Florida

Aire Serv of Space Coast

Be Seen First

Customer Service Representative CSR

Melbourne, FL · On-site

$16.50 - $21/hr

... evening and weekend opportunities Ready to Join the Team? We're looking for Customer Service Representatives who want more than just a job--we're looking for professionals who want a career with ...

New

Aire Serv of Space Coast

Be Seen First

Customer Service Representative CSR

Melbourne, FL · On-site

$16.50 - $21/hr

... evening and weekend opportunities Ready to Join the Team? We're looking for Customer Service Representatives who want more than just a job--we're looking for professionals who want a career with ...

New

Domino's

Customer Service Representative

Palm Coast, FL · On-site

$13/hr

DESCRIPTION Now looking for Customer Service Reps! Could our next All-Star be you? Experience a ... Weekend and evening availability required * Must pass a background check * Customer oriented and ...

Domino's

Customer Service Representative

Yulee, FL · On-site

$13/hr

DESCRIPTION Now looking for Customer Service Reps! Could our next All-Star be you? Experience a ... Weekend and evening availability required * Must pass a background check * Customer oriented and ...

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All JobsCustomer Service Representative Evening JobsCustomer Service Representative Evening Jobs in Florida

Customer Service Representative Evening information

What are the unique challenges of working as a Customer Service Representative during evening shifts?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are Customer Service Representative Evening positions?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Florida? The most popular types of Customer Service Representative jobs in Florida are:
What cities in Florida are hiring for Customer Service Representative Evening jobs? Cities in Florida with the most Customer Service Representative Evening job openings:
Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Florida as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$15.25 - $20.50/hr

Full-time

Re-posted 2 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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