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Customer Service Representative Coordinator Jobs

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Customer Service Representative Coordinator information

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$12

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$28

How much do customer service representative coordinator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for customer service representative coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and often involve overseeing large teams and implementing customer service strategies across organizations.

What does a customer service coordinator do?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle communication via phone, email, or chat, coordinate with other departments, and may use customer relationship management (CRM) software to track and improve service quality.

What is the difference between Customer Service Representative Coordinator vs Customer Service Representative?

AspectCustomer Service Representative CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer certifications in customer serviceHigh school diploma; customer service certifications optional
Work EnvironmentSupervises and coordinates customer service teams, often in call centers or retail settingsHandles customer inquiries directly, working in call centers, retail, or online support
Employer UsageUsed by companies to denote a supervisory or coordinating role within customer service teamsCommonly used for frontline customer support roles
Comparison Search IntentUnderstanding supervisory or team coordination roles in customer serviceLooking for direct customer support roles

The Customer Service Representative Coordinator typically oversees and coordinates customer service teams, requiring some supervisory skills, while the Customer Service Representative focuses on directly assisting customers. Both roles share similar credentials and work environments but differ in responsibilities and scope.

Is a coordinator a high position?

A Customer Service Representative Coordinator is typically a supervisory role that involves overseeing customer service teams and ensuring quality standards. While it is considered a mid-level position, it often requires leadership skills and experience, but it is not usually classified as a high executive role.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, operations, or healthcare coordination, with senior or executive-level positions earning higher salaries. These roles typically require advanced skills, certifications, and experience, and may involve managing large teams or budgets.
What cities are hiring for Customer Service Representative Coordinator jobs? Cities with the most Customer Service Representative Coordinator job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Customer Service Representative Coordinator jobs? States with the most job openings for Customer Service Representative Coordinator jobs include:
Customer Service Representative Coordinator jobs near you

CSR - Coordinator (Client Support Rep)

Langston Security & Integration, LLC

Peoria, AZ • On-site

$20 - $26/hr

Full-time

Posted 28 days ago

Job description

About the Role 

We are seeking a Client Support Coordinator to serve as the central point of communication and administrative coordination for our clients and internal teams. This role is well suited for someone who takes pride in accurate documentation, consistent follow-through, and delivering steady, high-quality service across a high volume of client interactions. The Coordinator helps ensure client requests are captured, processed, and resolved efficiently while representing the company professionally in every communication. This role is fully cross-trained with the Client Support Dispatcher and provides coverage for dispatching functions when the Dispatcher is unavailable. 

Core Responsibilities 

  • Serve as the primary point of contact for client inquiries received through phone, email, and the support inbox 

  • Document client interactions, service requests, and job details accurately and completely within the CRM 

  • Manage client communications and ensure timely follow-up in accordance with LSI's RCF Communication Process (Reach Out First, Communicate Throughout, Follow Up for Satisfaction) 

  • Generate reports, maintain records, and support CRM data integrity across departments 

  • Support alarm account administration, monitoring center coordination, audits, and data entry 

  • Coordinate equipment ordering, shipping, receiving, and staging activities 

  • Assist Operations, Sales, Accounting, and Leadership with administrative and coordination tasks 

  • Support technicians with job documentation, part requests, and administrative follow-up 

  • Maintain accurate client records, contract information, and account details 

  • Communicate clearly with clients and internal teams regarding job status, updates, and next steps 

  • Follow all company policies, communication standards, and documentation requirements 

  • Provide backup coverage for scheduling and dispatching functions when the Dispatcher is unavailable 

Required Skills & Abilities 

  • Strong organizational and administrative skills with high attention to detail 

  • Excellent verbal and written communication with a professional customer-facing presence 

  • Ability to follow established procedures, documentation standards, and communication protocols 

  • Ability to manage multiple tasks and priorities without losing accuracy 

  • Comfortable working within structured processes and repeatable workflows 

  • CRM proficiency and strong Microsoft Office skills 

  • Technical aptitude and willingness to learn security and low-voltage systems 

  • Dependable follow-through and consistent attention to accuracy and quality 

  • Ability to work independently while coordinating effectively with internal teams 

Other Requirements 

  • 2+ years of experience in customer service, client support, administration, or coordination preferred 

  • Security, construction, or field service industry experience is a plus 

  • Must pass a background check 

  • Ability to work a full-time in-office schedule with reliable attendance 

  • Ability to sit, stand, and work at a computer for extended periods 

  • Ability to lift up to 25 lbs as needed for office and equipment support tasks 

  • Cross-training in dispatching and scheduling functions is required 

  • This is an in-office position, no remote work 

  • Must be available Monday thru Friday during business hours (7:30am - 3:30pm) with no restrictions 
    Next Steps
    If this sounds like you, submit your resume and take our Job Model Assessment by using this link:
    https://assessment.predictiveindex.com/bo/n1U/CSRc

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