ZipRecruiter

Log In

1

Customer Service Representative Chat Support Jobs

National Dentex

Be Seen First

Customer Service Representative

New Haven, CT · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

New York, NY · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Washington, DC · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Phoenix, AZ · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Jackson, MS · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Fresno, CA · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Riverside, CA · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Milwaukee, WI · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Riverside, CA · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

New Orleans, LA · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Raleigh, NC · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Indianapolis, IN · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Wichita, KS · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Virginia Beach, VA · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Houston, TX · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Phoenix, AZ · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

New York, NY · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Albuquerque, NM · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Tucson, AZ · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

National Dentex

Be Seen First

Customer Service Representative

Boise, ID · On-site

$25 - $30/hr

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by ... Handle customer inquiries via phone, email, or chat promptly and professionally * Resolve product ...

New

next page

Showing results 1-20

All JobsCustomer Service Representative Chat Support Jobs

Customer Service Representative Chat Support information

See salary details

$9

$18

$26

How much do customer service representative chat support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for customer service representative chat support in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Service Representative Chat Support roles?

Customer Service Representative Chat Support professionals assist customers by answering their questions, resolving issues, and providing information through online chat platforms. They interact with customers in real time, typically via a website or mobile app, to help with product inquiries, order tracking, troubleshooting, and general support. This role requires strong communication skills, patience, and the ability to multitask efficiently. Chat support representatives often handle multiple conversations at once and document each interaction to ensure quality service.

What are the biggest challenges faced by Customer Service Representative Chat Support agents, and how can they be managed?

One of the major challenges for Customer Service Representative Chat Support agents is handling multiple chat conversations simultaneously while maintaining high-quality and accurate responses. Time management and multitasking skills are essential, as is the ability to quickly navigate resources and knowledge bases to resolve customer issues efficiently. Additionally, managing difficult or frustrated customers via text can be demanding, requiring strong written communication and empathy. Many companies provide robust training and support systems to help agents succeed in these situations.

What is the difference between Customer Service Representative Chat Support vs Customer Service Representative Phone Support?

AspectCustomer Service Representative Chat SupportCustomer Service Representative Phone Support
Work EnvironmentOnline chat platforms, remote or office-basedPhone calls, remote or office-based
Required SkillsTyping speed, written communication, multitaskingVerbal communication, active listening
Common CertificationsCustomer service certifications, computer proficiencyCustomer service certifications, communication skills
Industry UsageRetail, tech support, e-commerceTelecommunications, retail, service industries

Both roles involve assisting customers, but Chat Support focuses on written communication via online platforms, while Phone Support relies on verbal interaction. The choice depends on your communication strengths and preferred work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Chat Support, and why are they important?

To thrive as a Customer Service Representative Chat Support, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and ticketing platforms is essential. Patience, active listening, and the ability to multitask help professionals stand out in delivering efficient and empathetic support. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand reputation in digital support environments.
More about Customer Service Representative Chat Support jobs
What cities are hiring for Customer Service Representative Chat Support jobs? Cities with the most Customer Service Representative Chat Support job openings:
What states have the most Customer Service Representative Chat Support jobs? States with the most job openings for Customer Service Representative Chat Support jobs include:
What job categories do people searching Customer Service Representative Chat Support jobs look for? The top searched job categories for Customer Service Representative Chat Support jobs are:
Customer Service Representative Chat Support jobs near you
Infographic showing various Customer Service Representative Chat Support job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 52% Full Time, 5% Part Time, and 39% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

National Dentex

New Haven, CT • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 hours ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

A Customer Service Representative plays a crucial role in maintaining customer satisfaction by addressing inquiries, resolving issues, and providing product or service information. This role requires excellent communication skills, patience, and a customer-focused attitude to ensure positive interactions and build long-term customer relationships.

Responsibilities

  • Handle customer inquiries via phone, email, or chat promptly and professionally
  • Resolve product or service issues by clarifying customer complaints and providing appropriate solutions
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to escalate complex problems and follow up on resolutions
  • Provide information about products, services, and policies to customers
  • Contribute to improving customer service processes and quality standards
  • Follow up with customers to ensure resolution and satisfaction