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Customer Service Representative 3 Jobs (NOW HIRING)

A.O. Smith

Customer Service Representative III

Appleton, WI

$15.25 - $20.75/hr

Qualifications Bachelors Degree in related field with 3+ years experience preferred. Will consider ... Responds promptly to customer needs and requests for service and assistance . * Listens and remains ...

Elevance Health

Agency Service Rep III

Houston, TX · On-site

$16.50 - $22.50/hr

Agency Service Representative III (Onsite) - Bilingual Spanish Shift: Monday-Friday; 8am to 5pm CT ... Experience working in a customer-facing and/or high-volume service environment (in-person and/or ...

Northern Light Health

Patient Service Rep III

Bangor, ME · On-site

$17.75 - $22.75/hr

The Patient Service Representative III is a supporting position and is responsible for a variety of ... Demonstrates effective and courteous customer, physician/practice staff and other hospital staff ...

Northern Light Health

Patient Service Rep III

Bangor, ME · On-site

$17.75 - $22.75/hr

The Patient Service Representative III is a supporting position and is responsible for a variety of ... Demonstrates effective and courteous Customer, Physician/Practice Staff and other hospital staff ...

Northern Light Health

Patient Service Rep III

Bangor, ME · On-site

$17.75 - $22.75/hr

The Patient Service Representative III is a supporting position and is responsible for a variety of ... Demonstrates effective and courteous Customer, Physician/Practice Staff and other hospital staff ...

Northern Light Health

Patient Service Rep III

Brewer, ME · On-site

$17.75 - $22.75/hr

Variable Summary : The Patient Service Representative III is a supporting position and is ... Demonstrates effective and courteous customer, physician/practice staff and other hospital staff ...

Intellectt INC

Customer Service / Sales Support

Malvern, PA · On-site

$15.75 - $21.25/hr

Customer Service Representative III Location: Malvern, PA - 19355 The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and ...

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Customer Service Representative 3 information

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$12

$19

$27

How much do customer service representative 3 jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for customer service representative 3 in the United States is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.15 per hour, depending on experience, location, and employer.

What are Customer Service Representative 3s?

Customer Service Representative 3s are experienced professionals who handle complex customer inquiries, complaints, and service issues, often serving as escalation points within customer service teams. They typically possess advanced product knowledge, problem-solving skills, and may assist in training or mentoring junior representatives. Their role is essential for ensuring high-quality service, resolving difficult cases, and maintaining customer satisfaction. Depending on the company, they may also have additional responsibilities, such as process improvement or quality assurance.

How does a Customer Service Representative 3 typically collaborate with other departments to resolve complex customer issues?

As a Customer Service Representative 3, you often handle escalated or more complex customer inquiries that require coordination with other teams, such as technical support, billing, or product management. Effective communication and relationship-building skills are essential, as you may need to gather information, relay customer feedback, and advocate on behalf of the customer to ensure a swift resolution. Regular meetings or case discussions with colleagues from various departments are common, and your ability to bridge gaps between teams can significantly enhance the customer experience and streamline internal processes.

What is the difference between Customer Service Representative 3 vs Customer Service Representative 2?

AspectCustomer Service Representative 3Customer Service Representative 2
CredentialsHigh school diploma or equivalent; experience in customer service; possibly specialized trainingHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, or corporate offices; handling complex customer issuesCall centers, retail, or support desks; handling basic customer inquiries
Employer UsageUsed in industries like retail, telecom, and finance for experienced repsCommonly used for entry-level or less experienced customer service roles

The main difference between Customer Service Representative 3 and Customer Service Representative 2 lies in experience and complexity of tasks. Customer Service Representative 3 typically handles more complex issues, requires more experience, and may have specialized training, whereas Customer Service Representative 2 is often an entry-level role focused on basic customer inquiries.

What is the job description of a CSR 3?

A Customer Service Representative 3 (CSR 3) typically handles complex customer inquiries, resolves escalated issues, and provides advanced support to ensure customer satisfaction. They often utilize customer relationship management (CRM) tools, follow company policies, and may mentor lower-level representatives. The role requires strong communication skills, problem-solving abilities, and experience in customer service environments.

What does a level 3 job mean?

A level 3 Customer Service Representative typically indicates an advanced position with greater responsibilities, such as handling complex customer issues, mentoring lower-level staff, and requiring more experience or specialized skills. It often involves working independently and may require familiarity with specific tools or systems used in customer support.

What are the top 3 skills of a customer service agent?

A Customer Service Representative 3 needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, and patience to handle challenging situations calmly. Additionally, familiarity with customer service tools and a good understanding of company policies are important for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative 3, and why are they important?

To thrive as a Customer Service Representative 3, you need strong communication skills, advanced problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and ticketing systems is typically required. Exceptional interpersonal skills, patience, and resilience help you build rapport with customers and handle complex situations. These capabilities are crucial for resolving issues efficiently, maintaining customer satisfaction, and contributing to the company's reputation.

What are the three types of customer jobs?

Customer Service Representatives typically handle three types of customer jobs: inbound support, where they respond to customer inquiries; outbound support, involving follow-up or sales calls; and technical support, assisting with product or service issues. These roles often require strong communication skills and familiarity with customer management tools.
What cities are hiring for Customer Service Representative 3 jobs? Cities with the most Customer Service Representative 3 job openings:
Who are the top companies hiring for Customer Service Representative 3 jobs? The top employers for Customer Service Representative 3 jobs are:
What states have the most Customer Service Representative 3 jobs? States with the most job openings for Customer Service Representative 3 jobs include:
What are popular job titles related to Customer Service Representative 3 jobs? For Customer Service Representative 3 jobs, the most frequently searched job titles are:
Customer Service Representative 3 jobs near you
Infographic showing various Customer Service Representative 3 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,640 per year, or $19.1 per hour.
Customer Service Representative III

Customer Service Representative III

APN Software Services Inc

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

Posted 12 days ago

Job description

Summary:


Support the order and rental process by maintaining accurate records, tracking part availability, and coordinating across sites. This role requires strong initiative, direct communication with the manager, and occasional warehouse access for inspections. Forklift use may be needed.
Key Responsibilities:


Manage customer inquiries (phone, email, in-person)
Coordinate orders, deliveries, and returns using Rental Results
Track inventory, schedule technicians, and support service orders
Assist with contract updates, billing, and documentation
Collaborate with the branch team to resolve issues and meet customer needs
Compile reports and support shop technicians as needed
Requirements:


High school diploma + 2 years of related experience
Forklift experience preferred
Strong communication, organization, and customer service skills
Proficiency in Microsoft Office and ERP systems
Comfortable in both office and warehouse settings, with PPE