ZipRecruiter

Log In

1

Customer Service Representative 3 Jobs (NOW HIRING)

Trulite Glass and Aluminum Solutions

CSR III

Tulsa, OK · On-site

$21 - $26/hr

CUSTOMER SERVICE REPRESENTATIVE III What Brought You Here * Pay- $21/hour-$26/hour * Day Shift Hours OT as needed * Benefits starting DAY ONE! Who You Are: A customer service representative that ...

New

Welbilt Inc

Customer Service Rep III (49988)

New Albany, IN · On-site

$14.75 - $20.25/hr

Customer Service Rep III New Albany, IN 47150 Overview Position Type Full Time Job Shift Day Travel Percentage None Category Aftermarket (Customer Service/Technical Service) Description We are ...

Oak Park

Customer Service Representative III

Oak Park, IL · On-site

$15.75 - $21.50/hr

Positions at this level are distinguished from the Customer Service Representative II by possession ... Provide parking and permit information and forms to the public. 3.Assist in the completion ...

Strategic Data Systems

$21.44 - $26.53/hr

Customer Service Representative Joint Expeditionary Base Little Creek Virginia Beach, VA 23459 On-Site Position Compensation: $21.44/hr - $26.53/hr (Depending on Benefit Selection) 24/7/365 ...

TriOptus LLC

Customer Service Rep - III

Irvine, CA · On-site

$17.25 - $23.25/hr

To represent client in consumer litigation and other court matters, as well as adding value back ... Three or more years of relevant work experience in a Customer Service organization. * Experience in ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Representative 3 Jobs

Customer Service Representative 3 information

See salary details

$12

$19

$27

How much do customer service representative 3 jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for customer service representative 3 in the United States is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative 3, and why are they important?

To thrive as a Customer Service Representative 3, you need strong communication skills, advanced problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and ticketing systems is typically required. Exceptional interpersonal skills, patience, and resilience help you build rapport with customers and handle complex situations. These capabilities are crucial for resolving issues efficiently, maintaining customer satisfaction, and contributing to the company's reputation.

How does a Customer Service Representative 3 typically collaborate with other departments to resolve complex customer issues?

As a Customer Service Representative 3, you often handle escalated or more complex customer inquiries that require coordination with other teams, such as technical support, billing, or product management. Effective communication and relationship-building skills are essential, as you may need to gather information, relay customer feedback, and advocate on behalf of the customer to ensure a swift resolution. Regular meetings or case discussions with colleagues from various departments are common, and your ability to bridge gaps between teams can significantly enhance the customer experience and streamline internal processes.

What are Customer Service Representative 3s?

Customer Service Representative 3s are experienced professionals who handle complex customer inquiries, complaints, and service issues, often serving as escalation points within customer service teams. They typically possess advanced product knowledge, problem-solving skills, and may assist in training or mentoring junior representatives. Their role is essential for ensuring high-quality service, resolving difficult cases, and maintaining customer satisfaction. Depending on the company, they may also have additional responsibilities, such as process improvement or quality assurance.

What is the difference between Customer Service Representative 3 vs Customer Service Representative 2?

AspectCustomer Service Representative 3Customer Service Representative 2
CredentialsHigh school diploma or equivalent; experience in customer service; possibly specialized trainingHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, or corporate offices; handling complex customer issuesCall centers, retail, or support desks; handling basic customer inquiries
Employer UsageUsed in industries like retail, telecom, and finance for experienced repsCommonly used for entry-level or less experienced customer service roles

The main difference between Customer Service Representative 3 and Customer Service Representative 2 lies in experience and complexity of tasks. Customer Service Representative 3 typically handles more complex issues, requires more experience, and may have specialized training, whereas Customer Service Representative 2 is often an entry-level role focused on basic customer inquiries.

What cities are hiring for Customer Service Representative 3 jobs? Cities with the most Customer Service Representative 3 job openings:
Who are the top companies hiring for Customer Service Representative 3 jobs? The top employers for Customer Service Representative 3 jobs are:
What states have the most Customer Service Representative 3 jobs? States with the most job openings for Customer Service Representative 3 jobs include:
What are popular job titles related to Customer Service Representative 3 jobs? For Customer Service Representative 3 jobs, the most frequently searched job titles are:
Customer Service Representative 3 jobs near you
Infographic showing various Customer Service Representative 3 job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 3% As Needed, 72% Full Time, 19% Part Time, and 3% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,640 per year, or $19.1 per hour.
Customer Service Representative III

Customer Service Representative III

Goldbelt, Inc.

Chicago, IL • On-site

$21.64 - $30.29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Taku is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.
Summary:
The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program.
The Customer Service Representative III serves as a senior-level subject matter expert for the daily customer service call center operations supporting the GSA STR Program.
Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Responsibilities
Essential Job Functions:
  • Respond to telephone, e-mail, and other electronic communication requests (emails or other electronic "Chat" platforms) from Federal STR customers.
  • Perform routine tasks which require knowledge of GSA Fleet and STR procedures and rules. Provide simple vehicle leasing and rental information and appropriate information sheets and forms to current and potential fleet customers regarding services available, the procedures to follow, and where to obtain additional program information.
  • Respond to customer inquiries and assist with customer requests on a wide variety of available vehicles and/or equipment; familiarity with industry terminology and offerings as well as vehicle/equipment specifications needed.
  • Resolve complex customer and vendor issues and support escalations
  • Provide upon request a listing of available vehicles/equipment with ceiling pricing and assist the customer with related factors such as length of trip, freight/passenger requirements, vehicle or equipment pickup/delivery and fuel card use.
  • Conduct detailed system research
  • Assist leadership with quality control and performance improvement initiatives
  • Provide operational guidance to entry-level representatives

Qualifications
Necessary Skills and Knowledge:
  • Proficient in the use of Microsoft Office Suite, particularly Excel, Google Suite tools and must also be familiar with the Windows operating system
  • Working knowledge consists of basic navigational, formatting and analysis skills.
  • Working technical knowledge of a wide variety of motor vehicles and rental equipment to include, but not limited to, aerial lifting, earth moving, forklifts, cranes, generators. This specifically includes familiarity with industry terminology and vehicle/equipment specifications and capabilities.
  • Advanced proficiency in Microsoft Excel and data analysis
  • Strong analytical skills and problem resolution capabilities
  • Advanced experience researching billing and account issues preferably using STR-related systems
  • Strong written and verbal communication skills
  • Demonstrated ability to operate independently and adapt to evolving program requirements

Minimum Qualifications:
  • Significant relevant experience may be substituted in lieu of formal education
  • 5-7 years of experience in logistics support, federal contract support, call center operations, or rental agency coordination

Preferred Qualifications:
Associate's degree preferred
Pay and Benefits
The pay range for this position is $21.64 to $30.29 per hour.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Apply