The Customer Service Representative is responsible for coordinating and performing all distribution center data entry functions to ensure accurate and timely information for customers and for the ...
The Customer Service Representative is responsible for coordinating and performing all distribution center data entry functions to ensure accurate and timely information for customers and for the ...
CSR
$16 - $17.50/hr
Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...
CSR
$16 - $17.50/hr
Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Customer Service Representative
West Henrietta, NY · Remote
$18/hr
We're seeking a Customer Service Representative (Call Center) to work at a premier client in Henrietta, NY 14586. Pay rate and Shift: * Job Duration: 2+ Months (Temp to Hire) * Shift: Mon to Sat ...
Customer Service Representative
West Henrietta, NY · Remote
$18/hr
We're seeking a Customer Service Representative (Call Center) to work at a premier client in Henrietta, NY 14586. Pay rate and Shift: * Job Duration: 2+ Months (Temp to Hire) * Shift: Mon to Sat ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Rochester, NY · On-site
$15.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$20 - $27.80/hr
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$20 - $27.80/hr
Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced ...
Customer Service Representative
Canandaigua, NY · On-site
$17 - $25/hr
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.
Customer Service Representative
Canandaigua, NY · On-site
$17 - $25/hr
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.
Customer Service Representative
$17 - $25/hr
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.
Customer Service Representative
$17 - $25/hr
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.
Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Finger Lake Pet Resort, we're seeking a warm and friendly Customer Service ...
Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Finger Lake Pet Resort, we're seeking a warm and friendly Customer Service ...
Customer Service Rep Entry Level information
See Rochester, NY salary details
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
How much do customer service rep entry level jobs pay per hour?
As of May 29, 2026, the average hourly pay for customer service rep entry level in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Service Rep Entry Level, and why are they important?
To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.
What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?
Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.
What does a Customer Service Rep Entry Level do?
A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.
What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?
| Aspect | Customer Service Rep Entry Level | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic communication skills | High school diploma; additional technical or product knowledge often preferred |
| Work Environment | Call centers, retail, or office settings | Technical support centers, online chat, or help desks |
| Employer & Industry Usage | Retail, telecommunications, banking | IT, software, technology companies |
| Common Search & Comparison Intent | Entry-level customer service roles | Technical or specialized customer support roles |
While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.
What are the most commonly searched types of Customer Service Rep jobs in Rochester, NY? The most popular types of Customer Service Rep jobs in Rochester, NY are:
What are popular job titles related to Customer Service Rep Entry Level jobs in Rochester, NY? For Customer Service Rep Entry Level jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep Entry Level jobs in Rochester, NY look for? The top searched job categories for Customer Service Rep Entry Level jobs in Rochester, NY are:
- Entry Level Non Customer Service
- Alorica Customer Service Representative
- Entry Level Customer Service
- At Home Inbound Customer Service
- Urgently Hiring 2Nd Shift Customer Service Representative ~
- Weekend Remote Medical Customer Service
- Work From Home Global Customer Service
- Online Customer Support Representative
- From Home Computer Science Management
- Entry Level Homebase Customer Service
What cities near Rochester, NY are hiring for Customer Service Rep Entry Level jobs? Cities near Rochester, NY with the most Customer Service Rep Entry Level job openings:
$19.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Job description
Kelly Services, in collaboration with a leading company in the distribution sector, is seeking a Customer Service Representative in Rochester, NY . This is a direct hire opportunity, meaning you will be hired permanently with our client and offered their benefit and vacation package upon hire!Â
Salary:
Shift:
Benefits:
Responsibilities:
The Customer Service Representative is responsible for coordinating and performing all distribution center data entry functions to ensure accurate and timely information for customers and for the Company
Qualifications:
Apply now for immediate consideration for this Customer Service Representative position in Rochester, NY. We look forward to connecting with you!
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
Salary:
- $19.50/hr
Shift:
- Monday - Thursday 8:00am-5:00pm and Friday 7:00am-4:00pm
Benefits:
- Health, Vision, Dental, and Life insurance
- 401(k) matching
- Paid time off
Responsibilities:
The Customer Service Representative is responsible for coordinating and performing all distribution center data entry functions to ensure accurate and timely information for customers and for the Company
- Enters or processes data daily for several distribution center functions, including billing, purchase orders, delivery invoices to provide internal and external customers with accurate information, reduce errors, improve customer service, contain costs, and facilitate smooth operations.
- Answers and places telephone calls using the highest level of customer service.
- Takes calls from customers, troubleshoots any issues with ordering or deliveries and answers any customer questions. This often requires additional research and customer follow-up.
- Routinely communicates with stores to obtain fax and AOS/ROP information to create orders, to provide stores with information regarding new products, promotions, and to allow them to plan effectively.
- File maintenance of invoices, credits and charges.
- Other duties may be assigned.
Qualifications:
- High school diploma or GED. Â
- 1-2+ years of relevant work experience in data entry and customer service.
- Customer service, technical skills (including Microsoft Excel, Word and Power Point)
- Experience with voice selection technology and ERP systems. Lucas and JD Edwards experience preferred.
- Strong managerial and leadership skills
- Excellent administrative experience and attention to detail
Apply now for immediate consideration for this Customer Service Representative position in Rochester, NY. We look forward to connecting with you!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.