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Head Customer Service Rep Jobs in Rochester, NY (NOW HIRING)

Customer Service Representative

Batavia, NY · On-site

$15.25 - $20.75/hr

Customer Service Representative Job Locations US-NY-Batavia Requisition ID 2024-97299 Posted Date 2 hours ago(1/30/2024 11:50 AM) # of Openings 1 Job Function Call Center Operations Job Schedule ...

CSR

Rochester, NY · On-site

$16 - $17.50/hr

Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...

Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Rep

Victor, NY · On-site

$15.25 - $20.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

Customer Service Representative Location: Rochester, NY 14626 (Onsite, 5 days/week) Duration : 1 year Schedule: Monday - Friday, multiple shifts available between 8:30 AM - 6:30 PM Position Overview ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

CSR

Rochester, NY · On-site

$16 - $17.50/hr

Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...

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Head Customer Service Rep information

See Rochester, NY salary details

$9

$18

$26

How much do head customer service rep jobs pay per hour?

As of May 29, 2026, the average hourly pay for head customer service rep in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What are the most commonly searched types of Customer Service Rep jobs in Rochester, NY? The most popular types of Customer Service Rep jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Head Customer Service Rep jobs? Cities near Rochester, NY with the most Head Customer Service Rep job openings:
Customer Service Representative

Customer Service Representative

Maximus, Inc.

Batavia, NY • On-site

$15.25 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

229th of 424 rated business services


Job description

Customer Service Representative Job Locations US-NY-Batavia Requisition ID 2024-97299 Posted Date 2 hours ago(1/30/2024 11:50 AM) # of Openings 1 Job Function Call Center Operations Job Schedule Regular Full-Time Job Introduction Maximus is currently Customer Service, Customer Service Representative, Representative, Healthcare, Project Management, Operations, Manufacturing, Retail


What Maximus employees say

Pay

Benefits

Hours and flexibility

Workplace

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