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Weekend Remote Medical Customer Service Jobs in Rochester, NY

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Weekend Remote Medical Customer Service information

See Rochester, NY salary details

$12

$18

$23

How much do weekend remote medical customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for weekend remote medical customer service in Rochester, NY is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Weekend Remote Medical Customer Service vs Weekend Remote Medical Billing Specialist?

AspectWeekend Remote Medical Customer ServiceWeekend Remote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, customer support platforms, remote setupBilling software, electronic health records, remote setup
Employer & Industry UsageHospitals, clinics, insurance companies, healthcare providersMedical billing companies, healthcare providers, insurance firms
Common Search & ComparisonCustomer service roles in healthcareMedical billing and coding roles in healthcare

Weekend Remote Medical Customer Service focuses on assisting patients and providers with inquiries, scheduling, and support. In contrast, Weekend Remote Medical Billing Specialist handles billing, coding, and insurance claims processing. Both roles are remote, require healthcare industry knowledge, but differ in daily tasks and certifications.

What are popular job titles related to Weekend Remote Medical Customer Service jobs in Rochester, NY? For Weekend Remote Medical Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Medical Customer Service jobs in Rochester, NY look for? The top searched job categories for Weekend Remote Medical Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Weekend Remote Medical Customer Service jobs? Cities near Rochester, NY with the most Weekend Remote Medical Customer Service job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Posted 16 hours ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.