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Remote Virtual Receptionist Jobs in Rochester, NY

Paychex

Client Service Representative

West Henrietta, NY · Remote

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Rochester, NY

Remote Virtual Receptionist information

See Rochester, NY salary details

$9

$17

$24

How much do remote virtual receptionist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote virtual receptionist in Rochester, NY is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A remote virtual receptionist can increase earnings by working multiple shifts, gaining specialized skills, or handling high-volume client accounts. Earning $2000 weekly typically requires consistent full-time hours, excellent communication skills, and experience with scheduling or customer management tools.

How to make 1000 a week remotely?

A remote virtual receptionist can earn $1,000 a week by working multiple clients or shifts, often requiring strong communication skills and familiarity with phone systems or scheduling software. Increasing income may involve gaining experience, offering specialized services, or working longer hours, but consistent high earnings depend on client demand and hourly rates typically ranging from $10 to $25 per hour. Building a reputation and expanding your client base can help reach higher weekly earnings.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a Remote Virtual Receptionist, and why are they important?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

Is AI replacing receptionists?

AI technology is increasingly used to automate certain receptionist tasks such as scheduling, answering common inquiries, and managing appointments. However, virtual receptionists still require human oversight for complex interactions, personalized service, and handling sensitive situations, making AI a complement rather than a complete replacement in many roles.

How to become a virtual receptionist?

To become a virtual receptionist, you typically need strong communication and organizational skills, proficiency with office software and communication tools, and a high school diploma or equivalent. Some employers may prefer prior customer service experience or familiarity with scheduling and phone systems. Training is often provided, and the role usually involves working remotely with flexible hours.
What are the most commonly searched types of Virtual Receptionist jobs in Rochester, NY? The most popular types of Virtual Receptionist jobs in Rochester, NY are:
What are popular job titles related to Remote Virtual Receptionist jobs in Rochester, NY? For Remote Virtual Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Rochester, NY look for? The top searched job categories for Remote Virtual Receptionist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Virtual Receptionist jobs? Cities near Rochester, NY with the most Remote Virtual Receptionist job openings:
Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Rochester, NY as of July 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,563 per year, or $17.6 per hour.
Experienced Receptionist - Remote

Experienced Receptionist - Remote

Friedman Vartolo LLP

Rochester, NY • On-site, Remote

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

The Company

Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge.

We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what.

The Position

Friedman Vartolo LLP is seeking an experienced receptionist to join our rapidly growing team. As the first point of contact for our clients, court personnel, visitors, and staff, the receptionist's role is critical for providing excellent customer service and maintaining a positive image of the firm. This position requires exceptional communication skills, attention to detail, and the ability to multi-task.

Responsibilities

  • Answering high-volume phone calls, screening, and transferring calls to appropriate individuals within the firm.
  • Manage firm's digital voicemail and fax inbox.
  • Collaborating with other administrative staff to ensure seamless operations and support.

Qualifications

  • 5+ years of experience in a receptionist, office assistant, or similar administrative role.
  • Familiarity with legal terminology, procedures, and general law firm operations preferred.
  • Strong technical proficiency with office software and administrative systems.
  • Excellent verbal and written communication skills.
  • Highly organized with strong multitasking and time-management abilities.
  • Exceptional interpersonal skills with the ability to remain calm, professional, and composed in a fast-paced environment.

Benefits

The firm offers a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.

ADA Compliance

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@friedmanvartolo.com to request an accommodations.

Location

This position can be remote.

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