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Remote Virtual Receptionist Jobs in Rochester, NY

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Paychex

Client Service Representative

West Henrietta, NY · On-site +1

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

Paychex

Client Service Representative

West Henrietta, NY · On-site +1

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

Paychex

Client Service Representative

West Henrietta, NY · On-site +1

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

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All JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Rochester, NY

Remote Virtual Receptionist information

See Rochester, NY salary details

$9

$17

$24

How much do remote virtual receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote virtual receptionist in Rochester, NY is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Virtual Receptionist, and why are they important?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Rochester, NY? The most popular types of Virtual Receptionist jobs in Rochester, NY are:
What are popular job titles related to Remote Virtual Receptionist jobs in Rochester, NY? For Remote Virtual Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Rochester, NY look for? The top searched job categories for Remote Virtual Receptionist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Virtual Receptionist jobs? Cities near Rochester, NY with the most Remote Virtual Receptionist job openings:
Remote Virtual Receptionist jobs near you

CSR WFH Entry Level

Globe Life American Income Division

Rochester, NY • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life, Retirement

Posted 20 days ago

Job description

Be Part of Record-Breaking Growth
Location: 100% Remote - Work From Home
In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history-a reflection of strong leadership, proven systems, and a people-first culture.
Now, we're expanding.
We're seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.
This is more than a position-it's your opportunity to join a company where growth is proven, leadership is invested, and success is shared.Why Join Our Team
(Requirements • Responsibilities • Rewards)
We provide the structure, tools, and support you need to succeed-while giving you the flexibility to build a career on your terms.Work-From-Home Stability
Enjoy the security of a fully remote role with the flexibility to create a schedule that fits your lifestyle.Ongoing Training & Development
Participate in virtual workshops, mentorship programs, and skill-building sessions led by experienced leaders.Weekly Pay + Performance Bonuses
Earn consistent income with additional incentives tied directly to your results.Union-Supported Security
Work with confidence under a union-supported structure that provides stability and protection.Comprehensive Benefits
  • Life insurance coverage, including Accidental Death Benefits (ADB)
  • Health insurance reimbursement programs
  • Retirement planning support for long-term financial security
Tools, Recognition & Growth
Industry-Leading Technology
Leverage modern systems and tools that streamline your workflow and enhance productivity.
Leadership Events & Development
Attend conventions and professional conferences designed to inspire growth and connect you with top performers.
Incentive Travel & Team Experiences
Earn trips, retreats, and team-building experiences that reward performance and celebrate success.Who Thrives Here
  • Motivated, dependable individuals ready to grow
  • Coachable professionals open to learning and development
  • Self-starters who work well independently and within a team
  • Individuals seeking long-term career growth and advancement

No matter your background, we provide the mentorship and support to help you succeed.How to Apply
Submit your updated resume along with your compensation requirements for consideration.Interview Process
All interviews are conducted via Zoom video conferencing for a convenient and streamlined experience.Ready to Take the Next Step?
If you're ready to join a company where growth is real, opportunity is constant, and success is recognized, we want to hear from you.
👉 Apply today and start building your future from home.
Work remotely. Grow consistently. Succeed with purpose.

Apply