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Customer Service Operations Associate Jobs in Philadelphia, PA

Stifel

Trust Operations Associate

Greenville, DE · On-site

The Associate must be aware of impacts on customer statements while processing. This role will work ... Minimum Required: 1+ years of related experience in financial services. Licenses & Credentials

Stifel

Trust Operations Associate

Greenville, DE

The Associate must be aware of impacts on customer statements while processing. This role will work ... Minimum Required: 1+ years of related experience in financial services. Licenses & Credentials

Stifel

Trust Operations Associate

Greenville, DE · On-site

The Associate must be aware of impacts on customer statements while processing. This role will work ... Minimum Required: 1+ years of related experience in financial services. * Minimum Required: None.

ASSA ABLOY

Service Operations Manager

Grenloch, NJ · On-site

... customer satisfaction. You would also be responsible for: Defining and executing the service ... Driving operational and financial performance through effective cost control, workforce planning ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Philadelphia, PA

Customer Service Operations Associate information

See Philadelphia, PA salary details

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$25

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How much do customer service operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service operations associate in Philadelphia, PA is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the most commonly searched types of Customer Service Operations jobs in Philadelphia, PA?

The most popular types of Customer Service Operations jobs in Philadelphia, PA are:

What are popular job titles related to Customer Service Operations Associate jobs in Philadelphia, PA?

For Customer Service Operations Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations Associate jobs in Philadelphia, PA look for?

The top searched job categories for Customer Service Operations Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Customer Service Operations Associate jobs?

Cities near Philadelphia, PA with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,961 per year, or $25.9 per hour.

Internal Operations Associate

General Floor Industries

Bellmawr, NJ • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

🚀 Join the General Floor Team as an Internal Operations Associate!
Are you detail-oriented, organized, and energized by variety in your workday? Do you enjoy solving problems and supporting a team behind the scenes? If so, General Floor is looking for you!
We're seeking a motivated Internal Operations Associate to join our Bellmawr team. This is an exciting opportunity to grow your career within a stable, fast-paced wholesale flooring distribution company where your contributions truly make an impact.
In this role, you'll be at the heart of our operations - helping keep everything running smoothly across multiple departments including order entry, special orders, quotes, purchasing, inventory replenishment and returns.
🔧 What You'll Do
Provide internal support to our sales, warehouse, and management teams
📦 Process returns and resolve related documentation accurately
🛒 Support purchasing activities, including order entry and vendor communication
📊 Help manage and reconcile inventory transactions
📋 Coordinate and track special orders to ensure accuracy and timeliness
💲 Prepare and assist with customer quotes and pricing documentation
🗂 Maintain accurate records in company systems
🤝 Collaborate cross-functionally to improve operational efficiency
🔄 Step in where needed - this role is built for cross-training and flexibility
Every day brings something different - perfect for someone who thrives in a dynamic environment!
🎯 What We're Looking For
• Strong organizational skills and sharp attention to detail
• Ability to multitask and adapt to shifting priorities
• Clear, professional communication skills
• Proficiency in Microsoft Office and comfort learning new systems
• A team-oriented mindset with a willingness to learn multiple functions
• Ability to collaborate in a supportive, team-focused environment
🎁 Perks & Benefits:
  • ⏰ Ideal Work Hours - Monday to Friday only! No weekends!
  • 💵 Competitive Pay
  • 🩺 Full Medical, Dental & Vision Benefits
  • 💰 401(k) with Company Match
  • 🏖 Paid Holidays, Personal Time Off, & Training
  • 🎯 Employee Referral Bonus Program - Get rewarded for great referrals!
  • 🚀 Career Growth - We promote from within!
Salary Range: $18-$22/hr
The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.🌟 Why Join General Floor?
You'll gain exposure to multiple operational functions, build valuable cross-functional skills, and be part of a company that values reliability, teamwork, and growth.
If you're ready to bring your organization skills and positive energy to a company where you can grow and make a difference - 👉 Apply today and become a key part of the General Floor team!
Note: After applying, please check your email to complete our pre-employment survey OR click on this link to complete. EOE/DFW. No phone calls or agencies please.

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